6
Limited Warranty
Customer Service
Limited Warranty
We offer to you, as the original purchaser, a warranty for the cover and foam of
your Direct Supply
®
Panacea
®
Lap Cushion. Our warranty applies for the limited
warranty period stated below. If any device or device part listed below is defective
in material or workmanship during the applicable limited warranty period, we will
repair or replace it at our cost. Please note that the decision to repair or replace a
device or device part will be at our discretion. Our warranty applies only if the device
is properly maintained by the original purchaser for normal, indoor use and does
not cover normal wear and tear, modification of the device, or damage caused by
abuse, improper use, failure to maintain, use which exceeds the published device
limitations, or the combination of any device with another product. In addition, our
warranty does not cover fading, characteristics or natural variations in fabric, texture,
colorfastness, stains, spills, or exposure to chemicals, odors, heat or light. In certain
cases, we may provide you repair or adjustment instructions and/or replacement
parts, and ask you to perform a repair or adjustment or replace a defective part.
Our warranty gives you specific legal rights, and you may also have other rights,
which vary, from state to state. Please note that our limited warranty period begins
when we ship the device to you. The limited warranty period and our obligations
under the warranty end once you transfer the device to someone else, or at the end
of the applicable limited warranty period identified below, whichever is earlier.
Product/Part
Foam Components
(Parts)
Cover
(Parts)
anticipated Useable
Device Life
Lap Cushion (full arm)
1 year
1 year
1 year
Lap Cushion (half arm)
1 year
1 year
1 year
Anticipated Usable Device Life is based on normal use with proper maintenance,
cleaning and storage. You should still inspect, monitor and care for the device
as described in this guide, as the device may need to be replaced sooner than
anticipated in particular situations.
DIRECT SUPPLY MANUFACTURING, INC. MAKES NO IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; THESE AND ALL
OTHER IMPLIED WARRANTIES ARE SPECIFICALLY DISCLAIMED. TO THE FULLEST
EXTENT ALLOWED BY LAW, DIRECT SUPPLY MANUFACTURING INC. WILL NOT BE
LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES,
OR LOST PROFITS THAT MAY RESULT FROM THE DEVICE OR YOUR USE OF OR
INABILITY TO USE THE DEVICE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. OUR TOTAL LIABILITY TO YOU, IF ANY, IS LIMITED TO THE PRICE OF
THE DEVICE OR SERVICE GIVING RISE TO YOUR CLAIM. Some states do not allow
an exclusion or limitation of incidental or consequential damages or how long an
implied warranty lasts, so the above limitations or exclusions may not apply to you.
If implied warranties are not excluded, and to the extent allowed by law, we limit any
and all implied warranties to the applicable warranty period identified above. Except
for rights under any applicable state law, the remedies provided under this warranty
are your sole and exclusive remedy for any breach of our warranty and state the
entire limit of our responsibilities.
