20
Care and Maintenance &
Troubleshooting
Care and Maintenance
Always verify the device is properly functioning before use. Use
a non-flammable cleaning solution to clean the device. Stains
and spots can be removed with a mild cleaning solution. When
transporting the device, use the padded carrying case to keep
the device protected. If the device is not to be used for a long
period of time, remove the battery and place the device and
accessories in the carrying case and store in a cool, dry place.
The device should be stored or transported in a temperature
range of 0°-140°F, relative humidity between 20% and 95%, and
an atmospheric pressure range of 375-795 mmHg.
•
WARNING: Do not submerge the device in liquids or
expose it to large amounts of water.
Troubleshooting
•
WARNING: Do not try to repair your device. Contact Direct Supply
Equipment & Furnishings for additional troubleshooting assistance.
Problem
Possible Cause
Solution
Display fails
to light up
Battery contact failure
1. Try fresh batteries
2. Ensure batteries are
inserted correctly
Stimulation
is weak
Electrodes are not
adhering properly
or are not placed
properly
Replace electrodes
Leads wires are old/
worn/damaged
Replace lead wires
Stimulation is
uncomfortable
Intensity is too high
Decrease intensity
Electrodes are too
close together
Reposition electrodes
Damaged or torn
electrodes or lead wires
Replace lead wires
Electrode active area
is too small
Replace electrodes with ones
that have an active area of
no less than 16.0 sq. cm
