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DAG1000/2000 Series FXS/FXO Voice Gateway User Manual

Dinstar Technologies Co., Ltd.

URI Includes user=phone

SIP carries the information, the system defaults not open.

Only Accept Call from Server

Default is no, it indicates the DAG accept incoming call from
SIP server only

Anonymous Call

Enable anonymous call,“anonymous” will include in SIP
message

Reject Anonymous Call

Enable this function, reject all anonymous call. Disable by
default

Send Flash Event

After hook flash, flash event will report flash message to server

and server deal with this information.

# as ending Dial Key

Dial-up, use # as a end descriptor.

PRACK

RFC3262 defined an optional extension methods—PRACK

（

provisional ack

）

, Used to support the reliability of the

temporary response.

Value of “Refer To“ refers to ”Contact”

Its  function  is  to  require  the  receiving  partycontact  with  the
third  partythrough  the  use  of  supplied  in  the  request  in  the
address  information.  “Refer  to”  field  of  SIP  message  fill  in
“contact header”.

Domain Query Type

There are two modes option: A QUERY and SRV QUERY.
Default is A QUERY.

Domain Re-resolution Interval

Default 0: forbidden

T1 timer of SIP protocol, default is 500ms

T2 timer of SIP protocol, default is 400ms

T4 timer of SIP protocol, default is 500ms

Max Timeout

The max timeout of sending or receiving, default is 32s

Heartbeat Interval

Default is 10s.

Voice mail instructions

Here DAG work with Elastixas the example, introduces how voicemail work in DAG.

）

DAG register to Elastix server. Corresponding extension number enable voice mail function in

Elastix and set password. As below

：

Summary of Contents for FXSFXO

Page 1: ...anual V2 0 Dinstar Technologies Co Ltd Address Floor 6 Guoxing Building Changxing Road Nanshan District Shenzhen China 518052 Telephone 86 755 26456664 Fax 86 755 26456659 Email sales dinstar com support dinstar com Website www dinstar com ...

Page 2: ...Revision Records File Name DAG Series FXS FXO Voice Gateway User Manual Document Version 2 0 Firmware Version 2 11 08 07 Date 2014 03 16 Revised by Technical Support Department ...

Page 3: ...all Waiting 5 2 4 Call Transfer 5 2 4 1 Blind Transfer 5 2 4 2 Attended Transfer 6 2 5 Call Features 6 2 6 Sending and Receiving Fax 8 2 6 1 DAG FXS support four fax modes 8 2 6 2 T 38 and Pass Through 8 3 Local IVR Operation 8 3 1 Inquire IP address 8 3 2 Factory Reset 8 3 3 Configure LAN Port s IP Address 8 4 WEB Configuration 9 4 1 WEB Login 9 4 1 1 Login 9 4 1 2 Login WEB 10 4 2 Navigation Tre...

Page 4: ...4 Fax Parameter 37 4 8 5 Digit Map 38 4 8 6 Feature Codec 40 4 8 7 System Parameter 42 4 9 Call Routing 43 4 9 1 Port Group 43 4 9 2 IP Trunk 45 4 9 3 Routing Configuration 46 4 9 4 IP Tel Routing 47 4 9 5 Tel IP Tel Routing 48 4 10 Manipulation Configuration 49 4 10 1 IP Tel Callee 49 4 10 2 Tel IP Caller 50 4 10 3 Tel IP Callee 51 4 11 Maintenance 51 4 11 1 Syslog Parameter 51 4 11 2 Firmware Up...

Page 5: ...IP solutions for small enterprise the family office remote office and branch enterprise DAG connects to analog telephone fax and traditional analog PBX with standard voice interfaces and provided high quality voice service DAG series FXS FXO hybrid VoIP access gateway has life line function DAG series FXS FXO hybrid gateway includes following model DAG1000 4S4O DAG2000 8S8O This manual mainly to D...

Page 6: ...power supply with the power adapter convert to 12VDC power Power parameters Input 100 240VAC 50 60Hz Output 12VDC DAG2000 8S8O can be installed in the 19 inch frame and adopts AC power supply Notes Because power adapter interface is different in different country please confirm the interface standard with us before shipment 1 4 Network Applications Figure 4 1 Network Applications ...

Page 7: ... 5 2 Voice and Fax parameters G 711A U law G 723 1 G 729AB Comfortable Noise Generation CNG Voice Activity Detection VAD Echo Cancellation G 168 Adaptive Dynamic Jitter Buffer Voice and fax gain control Hook flash Detect T 38 Pass through DTMF Mode Signal RFC2833 INBAND 1 5 3 Supplementary service Busy tone detection No current take out stitches detection Voice interrupted detection One stage dial...

Page 8: ...s directly call through IP address The user need only a simulation with the FXS port unit equipment linked together and set up calls not registered Elements necessary to completing a direct IP call 1 Both DAG serial and other VoIP Device have public IP addresses 2 Both DAG serial and other VoIP Device are on the same LAN using private IP addresses 3 Both DAG serial and other VoIP Device can be con...

Page 9: ...flash toggle on off hook quickly You may drop a call using hook flash 2 3 Call Waiting Call waiting tone 3 short beeps indicates an incoming call if the call waiting feature is enabled Toggle between incoming call and current call by pressing the flash button First call is placed on hold Press the flash button to toggle between two active calls 2 4 Call Transfer 2 4 1Blind Transfer Blind transfer ...

Page 10: ...sfer allowsusers to confirm the third party response and decide whether to answer the calls and then transfer this call to the third party Assume that Caller A and B are in conversation Caller A wants to Attend Transfer B to C 1 Caller A presses FLASH on the analog phone for dial tone 2 Dial Caller C s number followed by or wait for 3 seconds 3 If Caller C answers the call Caller A and Caller C ar...

Page 11: ...reset 111 Restart device Call hold 47 IP address call 51 Enable call waiting 50 Disable call waiting 87 Blind transfer 72 Enable Unconditional Call Forward 73 Disable Unconditional Call Forward 90 Enable Busy Call Forward 91 Disable Busy Call Forward 92 Enable No Answer Call Forward 93 Disable No Answer Call Forward 78 Enable DND 79 Disable DND 200 Access Voice mail Flash Hook Switch between incom...

Page 12: ...mode default If the service provider does not support T 38 pass through mode may be used If you have problems with sending or receiving Fax toggle the Fax Tone Detection Mode setting 3 Local IVR Operation 3 1 Inquire IP address Analog phone connected with FXS ports of device then pick up after dial tone dialing 158 to inquire LAN port IP address and dialing 159 to inquire WAN port IP address 3 2 F...

Page 13: ...mask Offhook input 153 255 255 0 0 onhook Configure gateway IP address Offhook input 156 172 16 0 1 onhook 3 Query the IP address of device Offhook input 158 4 If the DAG serial uses PPPoE method to get IP address it need to configure by web browser Note the telephone will play voice prompt Setting successfully if the step is correct 4 WEB Configuration 4 1 WEB Login Device is connecting to networ...

Page 14: ...ess change for 192 168 11 10 Figure 4 1 1Modify IP address Check connection between computer and device click Start run input cmd run ping 192 168 11 10 t order to check the connectivity between them 4 1 2 Login WEB Open web browser then input IP address of device Press Enter it pop up logging on identity authentication interface Figure 4 1 1 DAG FXS Login Interface ...

Page 15: ...ssword admin admin click OK to entry into web interface Figure 4 1 2 DAG Configure Interface 4 2 Navigation Tree DAG series voice gateway web configuration interface mainly includes navigation tree and the right configuration interface Choose navigation tree in order to entry into the configuration interface ...

Page 16: ...ee When device is in bridge mode navigation tree won t display routing configuration items and the following DHCP service DMZ host forward rules and static routing and ARP etc 4 3 State and Statistics 4 3 1 System Information System information interface shows the run information as following figure 4 3 1 below ...

Page 17: ...rver it discovers from the LAN it is connected Using the PPPoE feature set the PPPoE account settings The DAG will establish a PPPoE session if any of the PPPoE fields is set Static IP mode configure the IP address Subnet Mask Default Router IP address DNS Server 1 primary DNS Server 2 secondary fields These field sare set to zero by default LAN Port Shows LAN IP address of DAG if network Mode is ...

Page 18: ... Statistics Information Figure 4 3 3 shows TCP sending and receiving UDP sending and receiving packets of statistical information since the device launched 4 3 4 RTP Session Statistics Figure 4 3 4 RTP Session Statistics Figure 4 3 4 display real time RTP conversation flow data information includes Port voice codec packet period local port peer IP peer port sent packets receive packets lost packet...

Page 19: ...hen DAG is set route mode the DAG will work as small router and NAT function has enabled In this situation WAN port is normally connect to uplink router switch or ADSL MODEM LAN port used to connect local computer or other network device such as Ethernet switches Hubs etc When DAG is set bridge mode WAN and LAN port are the same The DAG just work as two ports or four ports Ethernet switch When it ...

Page 20: ...DAG1000 2000 Series FXS FXO Voice Gateway User Manual 16 Dinstar Technologies Co Ltd Figure 4 5 1Route Mode Configuration of Bridge mode ...

Page 21: ...Auto Detec When select Obtain IP address automatically DAG will obtain IP address by DHCP When select Use the following IP address that configure DAG to fixed IP address mode When select PPPoE please fill in account and password offered by ISP in internet account and password Notes 1 If select automatically obtain IP address please ensure DHCP server in network and work normally 2 Under route mode...

Page 22: ...ergency call through while others just surf the Internet 1 802 1Q The IEEE 802 1Q standard defines architecture for Virtual Bridged LANs the services provided in Virtual Bridged LANs and the protocols and algorithms involved in the provision of those services No Quality of Service mechanisms are defined in this standard but an important requirement for providing QoS is included in this standard e ...

Page 23: ...figuration Table 4 5 1VLAN parameter configuration Data VLAN Data 802 1Q VLAN ID 0 4095 Fill out an ID to describe a data VLAN group ID 0 used to management VLAN can t used to service configure Data 802 1p Priority 0 7 802 1 protocol to control network traffic priority Priority from 0 7 Voice VALN Voice 802 1Q VLAN ID 0 4095 Fill out an ID to describe a voice VLAN group ID 0 used to management VLA...

Page 24: ... dynamic or static DNS server address Note restart the device to take configuration effect 4 5 3 MAC Clone Routing mode Figure 4 5 4 MAC Clone Interface More client in LAN have already can t share internet used the traditional gateway set law Because IP address binding in only a legitimate MAC address by ISP If the ISP s switch discovers illegal MAC address it will refuse the service The best way ...

Page 25: ...ateway DNS and other information configured by DHCP protocol Configuration interface as figure 4 5 5 Figure 4 5 5 DHCP Configuration Interface Note When configure start and end IP address subnet mask and gateway please set the same segment with LAN port Otherwise device will not work normally After configuration restart device configuration validation 4 5 5 DMZ Host Routing mode DMZ Demilitarized ...

Page 26: ...uting mode In some cases LAN network equipment need to provide some communication in WAN network such as port for 21 FTP service This time can be configured forwarding rules for the network equipment Service ports namely the need to provide service network mouth WAN ports IP address that LAN network provide services to the mouth of the network equipment IP address the protocol is TCP or UDP The di...

Page 27: ...le Static Route Table is IP communication direction in network generally do not need to configure static route When there are many segments in LAN network and need to complete some specific application among these segments the static route need to be configured Static Route configuration interface as follows Figure 4 5 8 Static route configuration Interface ...

Page 28: ...calls SIP server also called SIP proxy server or registered server IPPBX and the soft switch can act as SIP server role 2 Usually SIP server does not participate in the media process In SIP network the media always using end to end to hand the consultation In some particular situation or business processing such as Music On Old SIP server will actively participate in the media negotiation Simple S...

Page 29: ... send request for registration to the terminal server default is 1800s Heartbeat Heartbeat message detect the connection status between device and SIP server Secondary SIP Server IP address Backup SIP Server s IP address or Domain name provided by VoIP service provider Secondary SIP Server port Service port default is 5060 Secondary SIP server Register interval protects registrar against excessive...

Page 30: ...e range from 10 10 dB Rx Gain It is use to control the volume of conversation Adjust RX gain will affect the end users voice size the default value is 0 Its value range from 10 10 dB Primary Secondary SIP Display Name Primary Secondary SIP account description Its purpose is so you can identify the SIP account with a meaningful name Primary Secondary SIPUser ID User account information provided by ...

Page 31: ... forward to pre assigned number automatically Call Waiting If call waiting enabled it will send a special tone if another caller tries to reach you when you are using your telephone Play Call Waiting Tone Enable call waiting tone caller will hear special tone 4 8 Advanced 4 8 1 FXS FXO parameters FXS characteristic parameters include Call progress Tone Timeout for Dialing Send Polarity Reversal et...

Page 32: ...t how long the caller party waiting when makes outgoing call on extension Timeout for answer Incoming call This timer set how long the phone sets ringing when get incoming call Life Line when Registration Failed Under device are not registered circumstance call inbound directly from corresponding FXO port Send Polarity Reversal Enable polarity reversal to billing Detect Hook flash A protruding but...

Page 33: ...C Setting Set the unit impedance Basic Parameters of FXO Call Progress Tone Hear the dial tone when pick up the phone Choose the national standards from the drop down box Default is the United States Timeout for Dialing With the help of dialing timeout you can limit the time while users typing the digits from an extension If the timeout expire while the user is typing in the extension then DAG wil...

Page 34: ... the FXO port will ringing to FXO port then start to detect CID Send Original CID when Call from PSTN From Mode when CID Is Available Used to configure From Mode when Caller ID Is Available when call from PSTN to VoIP The SIP header should be matched with follow formats Display CID From Mike sip CID host com tag 51088abb User ID CID From 201 sip CID host com tag 51088abb CID CID From Caller ID sip...

Page 35: ...t FXO port will play prompt tone please dial the extension number Allow Call to SIP Server without Registration To enable peer to peer call without registration Outgoing call Parameters One Stage Dialing Enable this function FXO port directly sent the dial number without call extension Dial Delay Timer of outgoing call dialing To call out while match with routing rule successfully Polarity Reversa...

Page 36: ...ent detected The FXO port will release while no current detected on the phone line AC DC impedance To match with the impedance of phone line automatically or configure impedance manually Here is the list that support on the gateway 4 8 2 Media Parameter Media parameter mainly include RTP start port DTMF parameter PreferedVocoder Configuration Interface as follow ...

Page 37: ...advalue default is 101 DTMF Gain Default is 0 DB DTMF Send Interval DTMF send signal interval default is 200ms Coder Name DAG supports G729 G711U G711A G723 while it make outgoing call G 729 will used as figure 4 8 2 displayed Payload Type Each kind of coding has a unique type load value refer toRFC3551 Packetization Time Voice package time Rate Voice data flow rate system default Slience Suppress...

Page 38: ...description SUBSCRIBE for MWI Voicemail message indicator it is to be realized in the way of NOTIFY Voicemail User ID Access code to voicemail box RTP Mode in SDP when Call Holding When call come into holding if select to receive and not send packet then the local can hear call waiting tone If select to not receive and not send packet then doesn t play call waiting tone IP to IP Call Enable this f...

Page 39: ...to support the reliability of the temporary response Value of Refer To refers to Contact Its function is to require the receiving partycontact with the third partythrough the use of supplied in the request in the address information Refer to field of SIP message fill in contact header Domain Query Type There are two modes option A QUERY and SRV QUERY Default is A QUERY Domain Re resolution Interva...

Page 40: ...ace 2 Check feature code in Elastix and change it as necessary Its default feature codes setting as below Figure 4 8 5 Elastix Voicemail Setting Figure4 8 6 Voice Mail Setting In SIP Parameter 3 Enable voice mail in DAG and Elastix will ask you to leave a message after ringing 15 seconds then Elastix will record and display your message ...

Page 41: ...user will hear voice message 4 8 4 Fax Parameter Fax introduction DAG fax parameter includes fax mode Fax sound detection party ECM Rate Figure 4 8 8 Fax Parameter Configure Interface Fax parameter description Mode Fax mode support T 38 T 30 Pass through Modem Adaptive Tone Detection by Fax sound detection mode Caller Callee Automatic ECM Fax error correction information Rate The rate of sending a...

Page 42: ...he call agent loading a Digit Map to gateway Digit Map includes a series figure characters when the dial up sequence and one received a character string matching it means the number has received neat Digital string contains characters allowed data0 9 letterA D letter T letter x and parts of each string is a choice of dial up solutions means choose anyone means one reports letter T means detected t...

Page 43: ... digit between and including the two The subrange construct can only be used inside a range construct i e between and 6 Wildcard x matches any digit 0 to 9 7 Modifiers Match 0 or more times 8 Modifiers Match 1 or more times 9 Modifiers Match 0 or 1 times Example Assume we have the following digit maps 1 xxxxxxx x11 and a current dial string of 41 Given the input 1 the current dial string becomes 4...

Page 44: ...by 9 digits 3 13 15 18 xxxxxxxxx Means that first is 13 15 or 18 followed by 8 digits 4 1 357 9 xx Means that first is 1 2 3 or 5 or 7 8 9 followed by 2 digits 4 8 6 Feature Codec Feature codec includes device function and call function Feature codec as follow Figure 4 8 10 Feature Code Configuration Interface ...

Page 45: ... 1 don t allow access web through WAN port 160 0 Reset Factory 166 000000 reset factory Restart Device 111 restart device Call onhold offhold When call process dial into call hold Recovery the call through hook flash or Call by IP Directly dial the end user IP to call Call Waiting Activate 51 enable call waiting function Call Waiting Deactivate 50 forbid call waiting function Blind Transfer If the...

Page 46: ... is a network protocol It allows users back of NAT find their own public network address NAT type and internet end port have been bound by NAT for a local port Two back of NAT router devices established UDP communication through this information STUN doesn t support TCP connection and H 323 2 NTP Network Time Protocol NTP is a computer time synchronization protocol System parameter configuration i...

Page 47: ... port Default is 123 SYN Interval Every certain time synchronization gateway time the system default every 3600 s synchronous once Time Zone Time zone can be chosen System default the United States central time Chicago Reboot Time Set a restart time for device the device will reboot at this time WEB Port Gateway web port default is 80 Access Web by WAN Enable or disable accessing web by WAN Telnet...

Page 48: ...ill be used in SIP message example INVITE sip bob biloxi com SIP 2 0 Via SIP 2 0 UDPpc33 atlanta com branch z9hG4bK776asdhds Max Forwards 70 To Bob sip bob biloxi com From Alice sip alice atlanta com tag 1928301774 Here Bob and Alice is the display Primary Secondary SIP User ID User account information provided by VoIP service provider ITSP Usually in the form of digit similar to phone number or a...

Page 49: ... this Descending when system selects ports priority it always begin to select from the maximum priority number Cyclic descending when system selects ports Priority it always begin from the number before to the number selected last time if the minimum priority number is selected last time then the next number is the maximum priority number and move in cycles like this Group ring all ports ringing a...

Page 50: ... of IP trunk its purpose is so you can identify the IP trunk with a meaningful name Remote Address Peer IP address or domain name Remote Port Peer SIP port Heartbeat Default is disable if enable DAG will send OPTION to peer device 4 9 3 Routing Configuration Figure 4 9 3 Routing Parameter Configuration Interface This option determines the following routing of call take effect before or after manip...

Page 51: ... IP Caller Prefix Caller number Prefix its length normally less or equal to caller number which helps to matching routing exactly if caller number is 2001 the caller prefix can be 200 or 2 any means match any caller number like bob1 29801 Callee Prefix Called number Prefix its length normally less or equal to callednumber which helps to matching routing exactly if called number is 008675526456659 ...

Page 52: ...ller Prefix Caller number Prefix its length normally less or equal to caller number which helps to matching routing exactly if caller number is 2001 the caller prefix can be 200 or 2 any means match any caller number like bob1 29801 Callee Prefix Called number Prefix its length normally less or equal to called number which helps to matching routing exactly if called number is 008675526456659 the c...

Page 53: ...ting exactly if caller number is 2001 the caller prefix can be 200 or 2 any means match any caller number like bob1 29801 Callee Prefix Called number Prefix its length normally less or equal to called number which helps to matching routing exactly if called number is 008675526456659 the called prefix can be 0086755 or 00 any means match any called number Calls to This call routing is routing to po...

Page 54: ...nstar Technologies Co Ltd Suffix to Add Add a number suffix Number of Digits to Leave from Right Starting from the right to retain the called number digits 4 10 2 Tel IP Caller Figure 4 10 2 Tel IP Caller Configuration parameters are the same with IP Tel Callee ...

Page 55: ...11 Maintenance 4 11 1 Syslog Parameter Syslog is a protocol used in TCP IP network transmission of record of the standard file information Syslog agreement belongs to a kind of master slave agreement Syslog sender will sent a small text information less than 1024 bytes to syslog the receiver The receiver are syslogd syslog daemon or syslog server Syslog message can be transferred by TCP UDP ...

Page 56: ... of the realization of the function subsystem Figure 4 11 1 Syslog Parameter Configuration Enable send CDR and then send communication information to syslog server 4 11 2 Firmware Upload The process of firmware upload 1 Click Firmware Upload 2 Browse files and choose the loading program Name the file extension ldf 3 Click Upload the upload process will last about 60s and device can automatically r...

Page 57: ...Restore 2 Browse file select data file 3 Click Restore and then import successfully the device will restart automatically Figure 4 11 4 Data Restore Interface 4 11 5 Ping Test Send test data packets to IP check each other whether have response and statistical response time It is ping Used to test internet and analyzed network fault Application format Ping IP address It is used to check the network...

Page 58: ...me to live TTL aka hop limit Internet Protocol parameter Frequently starting with a value like 128 Windows or 64 Linux routers decrement this and discard a packet when the TTL value has reached zero returning the ICMP error message ICMP Time Exceeded Tracert works by increasing the TTL value of each successive set of packets sent The first set of packets sent have a hop limit value of 1 expecting ...

Page 59: ...er along the path are the delay aka latency values typically measured in milliseconds for each packet Tracert introduce 1 Click tracert test 2 Fill IP address or domain connected click start Figure 4 11 6 Tracert Test Interface 4 11 7 Password Modification Includes WEB username and password Telenet username and password modify Note Default web and telnet username and password is admin admin ...

Page 60: ...restore the factory settings Figure 4 11 8 Factory Reset Interface 4 11 9 Device Restart Click the Save button in the Configuration page to save the changes to the equipment configuration The following screen confirms that the changes are saved If the changes need restart reboot or power cycle the equipment to make the changes take effect Figure 4 11 9 Device Restart ...

Page 61: ...Control Protocol UDP User Datagram Protocol RTP Real Time Protocol PPPOE point to point protocol over Ethernet VLAN Virtual Local Area Network ARP Address Resolution Protocol CID Caller Identity DND Do NOT Disturb DTMF Dual Tone Multi Frequency NTP Network Time Protocol DMZ Demilitarized Zone STUN Simple Traversal of UDP over NAT PSTN Public Switched Telephone Network ...

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