• Caused by any misuse, abuse or negligent use of the Dimplex product, including
but not limited to any failure to use it in accordance with the Operating Instructions
supplied with the product.
• Caused by any failure to assemble, install clean and maintain your Dimplex product
in accordance with the Operating Instructions supplied with the product unless this
was carried out by Dimplex or its authorised dealers.
• Caused by repairs or alterations to your Dimplex product not carried out by Dimplex
service personnel or its authorised dealer(s).
• Caused by use of any consumables or spare parts for your Dimplex product which
are not Dimplex -specified.
Terms and Conditions
• The Dimplex Warranty is valid for Dimplex from the date of purchase of your Dimplex
product from a recognised retailer in the country of purchase and use, or the date of
delivery of the product if later, always provided the original receipt has been retained
and is produced as proof of purchase.
• You must provide to Dimplex or its authorised agents on request the original receipt as
proof of purchase and - if required by Dimplex - proof of delivery. If you are unable to
provide this documentation, you will be required to pay for any repair work required.
• Any repair work under the Dimplex Warranty will be carried out by Dimplex or its
authorised dealer(s) and any parts that are replaced will become the property of
Dimplex. Any repairs performed under the Dimplex Warranty will not extend the
Warranty Period.
• Any replacement of your Dimplex product by Dimplex during the Warranty Period will
start the two-year Warranty Period afresh from the date of delivery of the replacement
Dimplex product to you.
• The Dimplex Warranty does not entitle you to recovery of any indirect or consequential
loss or damage including but not limited to loss or damage to any other property.
• The Dimplex Warranty is in addition to your statutory rights as a consumer and your
statutory rights are not affected by this Dimplex Warranty.
Contact Dimplex
If you have any questions about what the Dimplex Warranty covers and does not cover
or how to claim under the Dimplex Warranty, please contact us using the information
on the back page.
Contact details
Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF
39
