manualshive.com logo in svg

Dimplex Revillusion RBF24DLX, Service Manual

Share
Download
Dimplex Revillusion RBF24DLX Service Manual Download Page 18

18

 

 

 

 

 

 

 

 

 

 

 

 

 

www.dimplex.com

PROBLEM

CAUSE

SOLUTION

General

Circuit breaker trips or fuse 

blows when unit is turned on

Improper circuit current rating

Additional appliances may exceed the current rating 

of the circuit breaker or fuse.  Plug unit into another 

outlet or install unit on a dedicated 15 amp circuit.

Short in unit wiring.

Trace wiring in unit.

Lights dim in room while the unit 

is on

Unit is drawing close to circuit current 

rating

Move the unit to another outlet or install unit on a dedi

-

cated 15 amp circuit

Power cord gets warm

Normal Operation

The power cord may get slightly warm to the touch 

when the heater is on

Defective power cord

Replace power cord if cord gets hot to the touch.

Appearance

Firebox does not turn on in 

Manual Mode

Improper operation

Refer to Operation section

No incoming power from the electrical 

wall socket

Check fuse/breaker panel

Defective touch pad

Replace touch pad

Defective main control board

Replace main control board. 

Firebox does not turn on in 

Remote Mode

Improper operation

Refer to Operation section

Loose wiring

Check wiring connections

Remote control not working

Replace batteries. Replace remote control if defective.

Defective touch pad

Replace touch pad

Defective main control board

Replace main control board

One or all logs in log set dim, not 

glowing

Loose connection

Check wiring connections

Defective log set

Replace log set

Back log dim, not glowing

See below “Flame not appearing”

Flame dim or not appearing

Improper operation

Refer to Operation section

Loose connection of flame LEDs

Check wiring connections

Defective flame LED wiring

Replace flame LED strip

Defective main control board

Replace main control board. 

Flame Frozen

Loose wiring

Check wiring connections

Defective flicker motor

Replace flicker motor

Flame Shudder

Defective flicker motor

Replace flicker motor

Colour themes dim or not 

appearing

Improper operation

Refer to Operation section

Loose connection of coloured LEDs

Check wiring connections

Defective coloured LED wiring

Replace affected coloured LED strip

Defective main control board

Replace main control board.

Troubleshooting Guide

REV PCN

DATE

01

-

5-Sept-18

02

-

11-Feb-20

Summary of Contents for Revillusion RBF24DLX

Page 1: ...6909790100 6909790200 6909800100 7400970000R02 IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to service this firebox For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage ...

Page 2: ...m RBF24DLX 9 Replacement Parts List 9 Wiring Diagram RBF30 RBF36 RBF36P RBF42 10 Wiring Diagram RBF24DLX 10 Preparing for Service 11 Ember LED Light Replacement 12 Flame Base LED Replacement 12 Flame LED Replacement 12 Flicker Motor Replacement RBF30 RBF36 RBF36P RBF42 12 Flicker Motor Replacement RBF24DLX 12 Main Control Board Replacement 13 Power Supply Replacement 13 Blower Assembly Replacement...

Page 3: ...f the built in electric firebox Icon Function Description A Power Standby Press to activate the current standby state On Off Standby State On Press to turn everything Off Press again to activate the previous state Standby State Off Press to activate the previous state If the flame effect was On the previous heat setting will be activated On or Off If the flame effect was Off the previous heat sett...

Page 4: ... is ON G Brightness Press to change the LED lights from High to Low The last segment on the display will change from H to L The RealogTM LEDs remain On when the heater is ON and the flame effect is Off NOTE When the Light Sensor is activated High and Low flickering brightness settings are also available Flashing H and L H Flame Press to light the log set and start the flame effect Press again to t...

Page 5: ...he log set and start the flame effect Press again to turn feature Off C Temp Down Press multiple times to lower the heater temperature in 1 F 1 C increments Displays current temperature lowest temperature is 41 F 5 C This feature is active whenever the heat is enabled Icon Function Description D Flame Speed Press multiple times to toggle through the flame speeds minimum medium maximum The display ...

Page 6: ...on the display ECO is indicate by an Eco on the display and Boost is indicate by a b20 on the display In boost mode a time is set initial for 20 minutes and the display will indicate b19 b18 etc as the time counts down This is shown by pressing the heat mode button K Temp Up Press multiple time to raise the heater temperature in 1 F 1 C increments Displays current temperature highest temperature i...

Page 7: ... firebox Never use abrasive cleaners Clean Reflector Screen The reflector screen is cleaned in the factory during the assembly operation During shipment installation handling etc the screen may collect dust particles these can be removed by dusting lightly with a clean dry cloth To remove fingerprints or other marks clean the reflector screen damp cloth Never use abrasive cleaners Dry the screen c...

Page 8: ...RBF30 3001760200RP RBF36 RBF36P RBF42 3001760300RP 12 Ember LED RBF30 3001820100RP RBF36 RBF36P RBF42 3001820200RP 13 Top Back Light RGB 3001570100RP 14 Top Front Lights 2 sets RBF30 3001570600RP RBF36 RBF36P 3001570500RP RBF42 3001570401RP 15 Flame Screen RBF30 5903010100RP RBF36 5903020100RP RBF36P 5903020300RP RBF42 5903020200RP 16 Log Set Assembly RBF30 0442100100RP RBF36 RBF36P RBF42 04421101...

Page 9: ...od 5903040200RP 7 Remote Control 3001970100RP 8 Thermistor 0442570100RP 9 Flame Base RGB 3001790100RP 10 Flame Back Log LED 3001760200RP 11 Ember LED 3001820100RP 12 Top Back Light RGB 3001570100RP 13 Top Front Lights 2 sets 3001570600RP 14 Flame Screen 5903010200RP 15 Log Set Assembly 0442400100RP 16 Brick Panels LH RH 5903200001RP 17 Weather Concrete Panels LH RH 5903201001RP 18 Front Glass 6909...

Page 10: ...rt T7 ACN CN12 FAN1 T8 L in IC6 CN7 CN4 NTC CN2FLAME CN6 Control Panel MOT CN3FLAME CN1 12V T2 HTR2 T1 L2 RY4 T4 HTR1 CN11 T BK RGB CN10 T FR RGB CN9 FLAME RGB T3 L1 PZ2 HT EN E5 E1 L1 T9 ACN G 4 G 2 J P 6 R 2 4 1 K D 1 R 1 2 2 K G 1 R 1 1 4 7 0 R 1 3 2 K 0 A P 2 9 5 2 C 1 2 1 0 3 R 1 1 0 0 K C 9 1 0 4 C 1 0 1 0 4 R 2 7 2 K H T R 2 H T R 1 FAN1 FAN2 N CONTROL PANEL ...

Page 11: ...dle the log set by the plastic grate not the logs themselves 4 Slide the log set assembly forward and lift the log set assembly and the ember mat out Figure 3 NOTE If using the original log set assembly it must be unplugged to remove it 5 On either side of the firebox gently remove the decorative panels by placing your finger in the gap toward the back and pulling out The decorative panels are hel...

Page 12: ...marked J1 is on the left hand side 8 Reassemble the unit in reverse order from the instructions above Flicker Motor Replacement RBF30 RBF36 RBF36P RBF42 Tools Required Phillips head screwdriver 1 Follow the steps of Preparing for Service on page 8 2 Remove the back log assembly by removing the two screws along the front of the log and the screw on either end 3 On the left hand side locate the moto...

Page 13: ...in cable ties Power Supply Replacement Tools Required Phillips head screwdriver 1 Follow the steps of Preparing for Service on page 8 2 Remove the 2 hex head screws on either side of the controls and the 4 hex head screws 12 screws total along each side of the panel and gently lower the internal assembly Figure 4 3 Disconnect the two main wire connectors one on each side of the unit 4 Disconnect t...

Page 14: ...tact with moving parts by securing wires in cable ties Element Replacement RBF30 RBF36 RBF36P RBF42 Tools Required Phillips head screwdriver Flat Head Screwdriver 1 Follow the steps of Preparing for Service on page 8 2 Remove the 2 hex head screws on either side of the controls and the 4 hex head screws 12 screws total along each side of the panel and gently lower the internal assembly Figure 4 3 ...

Page 15: ...X Tools Required Phillips head screwdriver Flat Head Screwdriver 1 Follow the steps of Preparing for Service on page 8 2 Remove the 2 hex head screws on either side of the controls and the 4 hex head screws 12 screws total along each side of the panel and gently lower the internal assembly Figure 4 3 Disconnect the two main wire connectors one on each side of the unit 4 Disconnect the hanging stra...

Page 16: ...crews total along each side of the panel and gently lower the internal assembly Figure 4 3 Disconnect the two main wire connectors one on each side of the unit 4 Disconnect the hanging straps at the front ensuring that you support the entire assembly and lift the back of the assembly up and off of the hook at the back At this point you should be able to gently set the assembly on the surface in fr...

Page 17: ...m the instructions above Top Front Lights Replacement Tools Required Phillips head screwdriver 1 Follow the steps of Preparing for Service on page 8 2 Remove the 2 hex head screws on either side of the controls and the 4 hex head screws 12 screws total along each side of the panel and gently lower the internal assembly Figure 4 3 Locate the defective front top light assembly From the backside of t...

Page 18: ... turn on in Remote Mode Improper operation Refer to Operation section Loose wiring Check wiring connections Remote control not working Replace batteries Replace remote control if defective Defective touch pad Replace touch pad Defective main control board Replace main control board One or all logs in log set dim not glowing Loose connection Check wiring connections Defective log set Replace log se...

Page 19: ...n unit Defective heater assembly Replace heater assembly Heating element is glowing red Normal Operation Small glowing sections of the element are considered normal Defective blower If larger glowing sections are causing the heater to trip the thermal cutout unplug unit discontinue use and replace blower heater assembly Defective heater assembly Heater fan runs continuously Defective main control ...

Reviews:

No comments

Brands by name

Popular brands

Load more brands