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Cable Installation 

(see Fig 1 & 2)

Remove the two screws which hold the plastic terminal cover box (A) in place, lift off 

the terminal cover box and set aside with the two screws for future use. 

Remove the two screws securing the cable saddle clamp (B) and also set them safely 

aside for future use. 

Set the end of the power supply cable into position on the clamp (C) and strip a suitable 

length of cable sheath off the end of the power supply cable so that Live, Neutral and 

Earth wires are a suitable length to fit between the clamp (C) and the screw fixing 

locations in the termial block provided (D) as shown. 

Strip the ends of the Live, Neutral and Earth wires and fit each end under the protector 

plates of the terminal block. Ensure the terminal screws are tight and the wires are 

clamped securely by the terminal screws. 

Place the end of the power supply cable sheath onto the the clamp (C). Refit and tighten 

the cable saddle clamp (B) securely on top using the two screws previously removed. 

Refit the terminal cover box (A) to the base moulding using the two screws previously 

removed. 

Ensure the power supply cable when fitted does not make contact with the body of 

the heater. 

Commissioning

 

•  Checks on the electrical installation should include earth continuity and insulation tests 

and must be undertaken by a competent person.

•   Ensure that all the electrical connections at the lamps and the terminal rails have been 

made correctly, that they are tight and that there is no loose or frayed wire.

•   Replace and secure the terminal cover box and replace and secure the front panel.
•   Check that the mounting bracket is securely fixed in the vertical position such that the 

lamps remain in a horizontal plane at all angles of heater displacement.

•   Roughly align the heater(s) and tighten the adjusters.
•   Switch on the heater(s) and check that the lamp(s) are all operating. If time or temperature 

controls are fitted check these for correct and safe operation by reference to the 

supplier’s instructions.

•   Make any adjustments that are necessary to give an even spread of heat over the 

required area. This may be done simply by perception of the heating effect or by using 

the distribution of visible light either at night or by darkening the room.

Hand over

Hand over these instructions and make sure the user is familiar with all aspects of operation 

and safety including the need for regular cleaning and an annual inspection. In the event 

of the premises being unoccupied then leave heater(s) switched off and isolated from 

the electrical supply. Leave instructions adjacent to the electricity meter.

4

Summary of Contents for QXD1500E

Page 1: ...8 54003 0 ISSUE 1 Quartzray Infrared Heater Models QXD1500E QXD3000E QXD4500E INSTRUCTION MANUAL Installation and Operating This product is supplied and operated with a Bluetooth Remote Control handse...

Page 2: ...d level 5 to the horizontal Do not locate the heater immediately above or below a fixed socket outlet or connection box This heater must not be located immediately above or below a fixed socket outlet...

Page 3: ...given where children and vulnerable people are present Always disconnect the heater from the electricity supply and leave to cool for a minimum of 30 minutes before attempting to work on or near it A...

Page 4: ...n the electrical installation should include earth continuity and insulation tests and must be undertaken by a competent person Ensure that all the electrical connections at the lamps and the terminal...

Page 5: ...MOVE SCREWS TERMINAL COVER BOX MUST SLIDE OUT FIRST THEN UP Fig 2 TRIM POWER SUPPLY CABLE SHEATH SO THAT LIVE NEUTRAL AND EARTH WIRES ARE AT A SUITABLE LENGTH TIGHTEN CABLE SADDLE CLAMP ONTO END OF PO...

Page 6: ...the ends from the spring clips Keep the lamp secure and do not twist the ends or apply undue force IMPORTANT Release and retain the high temperature cable ties from the element wires These must not be...

Page 7: ...ternal pressure in excess of atmospheric pressure and while construction is very strong there is a slight risk of shattering If it is necessary to examine a bare lamp whilst in operation then a protec...

Page 8: ...3 0kW 4 5kW Auxiliary electricity Consumption At nominal heat output elmax 0 00 0 00 0 00 At minimum heat output elmin 0 00 0 00 0 00 In standby mode elSB 0 0005 0 0005 0 0005 Type of heat output room...

Page 9: ...losure Finish Colour Powder coated steel finished in Matte Black Element Ruby halogen element Installation Supplied with wall mounting bracket Safety No cut out on board Protection via RCD IP Rating N...

Page 10: ...s and are suitable for use on 230 240V and 415V 3N supplies Model No No of Lamps Rating kW Voltage V Weight kg QXD1500E 1 1 5 230 240 3 7 QXD3000E 2 3 0 230 240 4 3 QXD4500E 3 4 5 230 240 5 8 Material...

Page 11: ...Allow a minimum of 0 5 metre clearance between the top of the heater and the ceiling Dimension C on the appliance rating label Allow a minimum of 1 5 metre clearance between the edge of heater and the...

Page 12: ...tected by fuses to the following rates Wiring between the heater and the spur outlet or isolation switch must be in a heat resisting cable e g butyl rubber or high temperature PVC insulated Sufficient...

Page 13: ...Wiring Diagrams QXD4500E Single Phase Note Links bridging L1 L2 and L3 must be fitted QXD4500E Three Phase Note Links bridging L1 L2 and L3 must be removed 13...

Page 14: ...QXD3000E QXD1500E 14...

Page 15: ...Height m Throw m Spread m Height m Throw m Spread m Height m Throw m Spread m Angled 30 from vertical 150 2 9 2 5 3 8 3 7 3 6 5 4 4 4 4 4 6 7 200 2 7 2 2 3 3 3 4 3 1 4 7 3 9 3 8 5 8 250 2 5 2 0 3 0 3...

Page 16: ...e the appliance When paired with the remote control various operational modes and features can be accessed IMPORTANT NOTE The remote control is required to operate the appliance It is important that t...

Page 17: ...ve been successfully fitted the remote control will immediately start scanning for a product to control At this stage it is necessary to complete the pairing process see Remote Pairing Instructions Re...

Page 18: ...e ensure that no other products are broadcasting within the vicinity to prevent pairing to the incorrect product 3 The remote will search for devices for 1 minute If no product can be found the remote...

Page 19: ...remote will automatically move to the date setting 1 After confirming the last time digit Day will blink three times and then change to a two digit number with the first digit blinking This two digit...

Page 20: ...20...

Page 21: ...4 5 Arrow keys used to navigate through the menus and adjust the room temperature set point 6 ADV use depends on the active mode and settings typically used to advance the program in timer mode or to...

Page 22: ...inst frost Comfort Off no room temperature control There are also a number of advanced control options and features available Runback Mode This is an additional feature available to manual mode with t...

Page 23: ...rwise OFF will be displayed Active mode display the active mode of operation is displayed at the bottom of the screen Sleep mode when the remote is left inactive the remote display will sleep turning...

Page 24: ...selected you may be prompted for further action see relevant section relating to this mode The heater is fitted with an adjustable electronic thermostat enabling the room temperature to be controlled...

Page 25: ...hold the ADV button for 2 seconds The remote will enter the heat selection screen Use the arrow keys to navigate to the desired setting and confirm using the ENTER key The remote will return to the h...

Page 26: ...fort of this heating mode Activating the Timer To activate the Timer mode Press the MENU key from the home screen Use the arrow keys to highlight the Schedule Icon Press ENTER to enter Timer Settings...

Page 27: ...is confirmed the remote will automatically enter the set point setting screen Use the arrow keys to set the desired set point temperature confirm using the ENTER key The Off time should then be set us...

Page 28: ...y for 2 seconds COPY will flash on screen to show it has copied Use the arrow key to highlight the day to which you wish to copy the profile Hold the ENTER key for 2 seconds PSTE will flash on the scr...

Page 29: ...within the Heater s Temperature Range Frost Protection Default 7 C Can be changed from the Home Screen to any value however once the temperature is changed the unit will revert to a standard Manual m...

Page 30: ...et point reached 7 C NOTE If the temperature is raised in Frost Protect the product will automatically enter Manual Mode Comfort Off When activated this appliance will provide no room temperature cont...

Page 31: ...have the heating on If the remote displays OFF Schedule Icon or no target temperature and heat is required press the ADV button If the remote displays ON and heat is not required press the ADV button...

Page 32: ...desired the additional runback duration periods can be accessed by pressing the ADV button There will be four runback time durations available to select from Continue pressing Advance until the desire...

Page 33: ...ion The advanced menu options are Runback Setback Open Window Detection PIN lock Runback Settings This menu is used to activate the runback function and also setup the main function parameters see Run...

Page 34: ...select the desired Runback temperature Press ENTER to activate the Runback timer and return to the home screen Maximum Runback Duration Selectable Runback options Period 1 Period 2 Period 3 Period 4 0...

Page 35: ...nd for heat Heating On To activate and setup setback mode Hold the ADV and MENU buttons for 2 seconds Use the arrow keys to highlight Sb and confirm using the ENTER key Use the arrow keys to select Se...

Page 36: ...the Window icon will be visible on the home screen In the event of an open window being detected holding down ENTER for 2 seconds will clear the error from the screen See page 43 for information on e...

Page 37: ...he appliance will continue to control to the pre set comfort on temperature Runback mode is not available Frost protect All functionality will be disabled the appliance will continue to provide frost...

Page 38: ...irst digit Press ENTER to confirm Repeat until all four digits have been entered then press ENTER to confirm If the correct PIN has been entered the device will be unlocked and you will be returned to...

Page 39: ...will be visible on the home screen In the event of an open window being detected holding down ENTER for 2 seconds will clear the error from the screen See page 43 for information on error screens Open...

Page 40: ...roll through the information pages Once all the information screens have been viewed the remote will return to the home screen Alternatively if idol for 5 seconds the screen will return to the home sc...

Page 41: ...he Bluetooth remote Hold down Up and Down buttons at the same time for 5 seconds to enter Fr Factory Reset options Use the arrow keys to toggle factory reset Heater h or Remote r and press ENTER to co...

Page 42: ...oth remote control will automatically reconnect with the product However the time and date settings on the handset will have been lost and must be reset for time profiles to function correctly IMPORTA...

Page 43: ...t should not be disposed of with household waste Please recycle where facilities exist Check with a Local Authority or retailer for recycling advice in your country Batteries should be disposed of or...

Page 44: ...ct its serial number and a description of the fault which has occurred You can find the model number and serial number for your Dimplex product on the heaters side Once we receive your information and...

Page 45: ...original receipt as proof of purchase and if required by Dimplex proof of delivery If you are unable to provide this documentation you will be required to pay for any repair work required Any repair...

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Page 48: ...co uk Glen Dimplex Heating and Ventilation Millbrook House Grange Drive Hedge End Southampton SO30 2DF Glen Dimplex All rights reserved Material contained in this publication may not be reproduced in...

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