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Summary of Contents for Quantum series

Page 1: ... 1 300002974 1 ISSUE 1 Series G 8 Quantum Series Heater Models QM050RF QM070RF QM100RF QM125RF QM150RF INSTALLATION and OPERATING MANUAL ...

Page 2: ...e heater must be used IMPORTANT All packaging should be disposed of in an appropriate manner OVERHEATING WARNING WARNING In order to avoid overheating do not cover or obstruct the heater Do not place material or garments on the heater or obstruct the air circulation around the heater for instance by curtains or furniture as this could cause overheating and a fire risk NEVER cover or obstruct in any...

Page 3: ...d is damaged it must be replaced by the installer or an approved Dimplex service partner Do not sit or stand on the heater Ensure minimum clearances between the heater and other objects surfaces are maintained ELECTRICAL INSTALLATION WARNING Minimum clearances and IP zone requirements must be adhered to in accordance with the current wiring regulations Mains cables are not provided with this heate...

Page 4: ...een given supervision or instruction concerning use of appliance by a person responsible for their safety This appliance can be used by children from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance Children shall not play with the appliance Clean...

Page 5: ...insert within the heater core must be removed before the heater is switched on Also ensure all polystyrene packaging is removed before the heater is operated Leaving combustible packaging in the appliance could lead to fire and cause severe personal injury death and damage to property WARNING The appliance is very heavy up to 50kg and care should be taken when handling during installation to reduce...

Page 6: ...eat output indicative Pmin 0 00 0 00 0 00 0 00 0 00 Maximum heat output Pmax c 0 90kW 1 20kW 1 50kW 1 70kW 2 00kW Auxiliary electricity consumption At nominal heat output elmax 0 00 0 00 0 00 0 00 0 00 At minimum heat output elmin 0 00 0 00 0 00 0 00 0 00 In standby mode elSB 0 000 0 000 0 000 0 000 0 000 Type of Heat input for electronic storage local space heaters only Electronic heat charge con...

Page 7: ...porting Screens Boost Mode User Adjustable Heat Demand Adjustment Child Lock Heater Lock PIN based Safety Electronic overheat protection Additional electromechanical overheat protection LVD and EMC compliance IP Rating IPX4 Battery 3 3V coin cell battery to backup real time clock Battery life 5 years Supply 1 N 1 N PE 230 240V Peak Off Peak 230 240V 50Hz Class II Colour Finish Traffic White RAL 90...

Page 8: ...d into the heater the default times will be used which are set up by default to support dual supply installations 00 00 00 00 or 24h charge window A 24h charge window in a single supply installation will cause the heater to charge continuously including times when off peak electricity is not available resulting in larger bills Single Supply NOTE If electricity tariff charge times have changed the ...

Page 9: ...This is normal and will disappear after a short period of use It is however advisable to keep the room well ventilated This product is Dimplex Control capable Control and monitor your heating and hot water with Dimplex Control Group heaters into zones to easily control and track their energy usage Any time Anywhere Search for Dimplex Control on your device s app store Requires additional hardware ...

Page 10: ...hows the options available at each stage of adjustment Here the current target room temperature is displayed along with the mode of operation Any use of the Advance function will be displayed here and pressing the Dial will show the functions which are enabled The currently active mode of operation is displayed at the top of the screen e g Out All Day timer When the heater is in a timer profile and...

Page 11: ... will be the max allowed when boost is activated This is required for the Boost Duration Lock to function Setback Settings Setback is a function that only modifies Timer Mode operation When Setback is enabled it overrides any Heating Off period to maintain a constant temperature This can be used to prevent the room temperature from falling below a minimum value while there is no demand for heat Hea...

Page 12: ...tion This is a global setting that can interrupt any active mode Activating this setting enables Open Window Detection to switch the Heater to a Heating Off state if it detects an open window in the room it s operating in Adaptive Start Adaptive Start is predictive function that only modifies Timer Mode operation This function models the heating characteristics of the room and uses that information...

Page 13: ...ill begin heating the room before the start of the heating period to ensure the room is at the required temperature when the period starts If Adaptive Start AS is disabled the heater will not operate until the beginning of the heating period This should be taken into consideration when setting the heating periods See page 12 for instruction on enabling disabling Adaptive Start User Timer 21 C Heat...

Page 14: ...t Select and change each option by rotating and pressing the dial User Timer User Timer Modify Preview ADVANCE MENU BACK Period 1of4 ON 07 30 OFF 09 30 21 C Tuesday ADVANCE MENU BACK Tuesday Period 1of4 ON 07 30 OFF 09 30 21 C ADVANCE MENU BACK Tuesday Period 1of4 On 07 30 OFF 09 30 21 C ADVANCE MENU BACK Copy Paste Copy time period to other days Highlight Period Highlight Day Hold ADVANCE for 2 s...

Page 15: ...ed when a Timer Mode is active and allows the timer schedule to be changed temporarily This button allows a Heating On period to begin or end early This is useful if you are at home when you had not planned to be or need to leave when you had planned to have the heating on If the heater displays Heating Off and heat is required press the Advance button If the heater is in Heating On and heat is no...

Page 16: ...em on the list Boost Mode Activating Boost will present two selectable options Boost Temp Boost Target Temperature and Boost Time Boost Duration Countdown The default values for these can be set in the Settings Menu Rotate and press the Dial to modify these values Pressing Back will end Boost early restoring the heater back to its previously active mode The Boost Temp can be set to any value withi...

Page 17: ...Boost Mode has been enabled during UI Lock Manual PIN Lock Exceptions It is possible to allow the Advance and Boost functions to be enabled disabled when PIN Lock is active There are up to 4 exceptions These exceptions include Advance Ability to activate using the Advance Button Boost Ability to activate using the hotkey listed in the Main Menu Ability to modify the Boost Temperature Ability to mo...

Page 18: ...rror Codes Fault Code Description 20 Component thermistor hardware fault 20 21 22 23 24 30 Component overheat 32 33 34 40 Internal serial comms error 41 Heating element fault 50 Open window detected 52 Heat output disabled 53 Time loss error 55 Unknown error 60 Wireless communication module error 61 Hub connection error ...

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Page 20: ...there is an option to purchase a Tall Foot Accessory which is 140mm high Part Number 080479 Please contact your supplier for details Preparation Installation Instructions WARNING DO NOT PLACE OBJECTS WITHIN 300mm OF THE FRONT OF THE HEATER AND 150mm EITHER SIDE Please scan the QR code to access detailed Quantum Installation Instructions Included are a view of the product how to unpack the unit ins...

Page 21: ...sing the feet and the fixing kit located within the packaging on the right hand side Remove the feet and the fixing kit Fig 2 2 Secure the feet to the heater using all the screws provided 4 per heater For models QM050 QM070 and QM100 two locations are possible indicated by X and Y markings visible on the base of the heater Ensure the feet are fixed at the location holes marked with an X Fig 3 3B Howe...

Page 22: ...ved before the heater is operated Leaving combustible packaging in the appliance could lead to fire and cause severe personal injury death and damage to property WARNING Models LH Foot RH Foot X Y X Y 050 199 211 114 296 198 212 113 297 070 191 157 166 182 194 155 171 178 100 190 98 166 121 150 111 176 138 125 150 189 343 189 343 265 267 265 267 Fig 3b The Quantum feet can be fitted in two different...

Page 23: ...gh up to 165kg and if it falls off the wall it could cause severe personal injury or death It is the responsibility of the installer to ensure that the appropriate wall fixing is used and that the floor is capable or bearing the full weight WARNING To avoid the risk of fire keep all combustible materials such as furniture pillows bedding papers clothes and curtains away from the heater minimum cleara...

Page 24: ...on Set the grille carefully to one side to ensure that it is not damaged 5 Remove the two screws located towards to bottom of either end of the heater which retain the heater sides Push the left hand and right hand sides towards the top of the heater to release each side from its securing points 6 Remove the two screws securing the front panel located at the upper sides of the heater and swing the...

Page 25: ...tom of each slot at the two extreme ends of the slots this allows the heater to settle once the energy cells have been fitted Fig 8 Move the heater away from the wall drill the holes and fit the wall fixings best suited to the application Secure the heater to the wall using correct quantity of screws required per model using the appropriate screw fittings Fig 8 NOTE UNDER NO CIRCUMSTANCES SHOULD ANY S...

Page 26: ...k supply and an off peak switched supply see Fig 9a The heater can also be operated with a single main supply Fig 9b Dual Supply Storage Fan circuit Fig 9A Fan Circuit PEAK L Storage Circuit OFF PEAK L Fan Circuit PEAK N Storage Circuit OFF PEAK N The brown wire connected to Live The blue wire connected to Neutral The earth wire should be connected into the earth terminal block marked E WARNING Te...

Page 27: ...ill cause the heater to charge continuously including times when off peak electricity is not available resulting in larger bills NOTE The property energy supplier should be consulted to confirm that the meter and tariff is suitable for single supply storage heating Single Peak Supply requirements Offline Standalone Installation not Dimplex Control connected IMPORTANT This kind of installation relie...

Page 28: ...energy supplier will do this automatically via the Internet and Dimplex Control platform NOTE As this installation relies on the accuracy of the heater s internal clock it is good practice to check the clock annually and re adjust if necessary All clocks are subject to time drift and some can be up to 3 sec per day NOTE If connectivity is lost in this set up the heater will automatically change ba...

Page 29: ...5V2V2 F Cable Sizes Peak mains cable 1 5mm2 Off peak mains cable 2 5mm2 Single Supply mains cable 2 5mm2 WARNING Terminal Block Minimum torque of 2Nm and Maximum torque of 2 2Nm WARNING All electrical connections to the terminal block must be secure to prevent risk of ignition Fig 8 Mains Cable Mains Cable Fig 10 If the supply cord becomes damaged it must be replaced by a suitably qualified individ...

Page 30: ... 30 Fig 14 Fig 12 Fig 13 Fig 11 ...

Page 31: ... with the element grooves facing upwards and fitting neatly around the element Position the second energy cell in the row against the left hand insulation Place the remaining energy cells between the first and second in the row Fig 14 DO NOT DISCONNECT THE ELEMENT TERMINALS In addition ensure the slots for the air passages line up with the holes in the base insulation Fit the remaining energy cells ...

Page 32: ... Fig 15 16 Fit the fourth row of energy cells above the third row in the upside position Again the first energy cell should be positioned firmly against the right hand insulation and the second energy cell should be positioned firmly against the left hand insulation Fig 16 Repeat for the fifth and sixth rows of energy cells built around the third element to complete the core build 17 Remember the top ...

Page 33: ...r setup screen but without a Target Temperature or Day Selection This allows the Installer to set up to 4 charging On and Off times Default charge times Standalone are Period 1 00 00 00 00 Period 2 00 00 00 00 Period 3 00 00 00 00 Period 4 00 00 00 00 Charge times should remain at the default settings as shown above for twin supply installations This setting should only be used in single supply in...

Page 34: ...ost Lock Three settings can be modified within this Menu Enable Disable The Boost Menu Item can be Enabled Disabled while PIN Lock is active Temperature Rule Modifiable Boost Temperature while PIN Lock is active Enable While Boost is active the User can modify this value as they normally would Disable Default value will be loaded When the user tries to modify the value the UI will show the following...

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Page 36: ...UE ROOM THERMISTOR FITTED TO MAIN CONTROLLER MODULE BOOST LIMIT STAT 120 GREEN MANUAL CUTOUT 140 USER INTERFACE EARTH EARTH EARTH BLANK NEUTRAL PEAK LIVE PEAK LIVE OFF PEAK NEUTRAL OFF PEAK FAN PCB LIMIT STAT 125 BLACK CORE THERMISTOR MOUNTED TO INNER SIDE o w PLASTIC HOUSING STORAGE ELEMENTS Circuit Diagram QM RF Series G 8 ...

Page 37: ...e Factory Reset Charging Additional Charge Heat Demand Offset Charge Times Charge Times ON OFF 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Charge Times ON OFF 00 00 06 30 07 00 07 00 07 00 07 00 23 30 23 59 Charge Times Set MENU BACK ADVANCE Comfort ON NU ANCE Main Menu Boost Modes Settings Settings Heater Lock Boost Setback Date Time Sound Comms Adaptive Date Time Set Date Time DST Rule Date ...

Page 38: ... not to damage the cable 3 Unscrew the battery cover Fig 20 to gain access to the battery holder 4 Use a small flat headed screwdriver to remove the battery from the battery holder and replace the battery 5 Replace the battery access cover 6 Push the User Interface module back into place again avoiding damage to the cable Battery Replacement Fig 20 Fig 19 g IMPORTANT Before replacing the battery en...

Page 39: ... due to the newness of materials used in manufacture This is normal and will disappear after a short period of use It is however advisable to keep the room well ventilated Important Important For electrical products sold within the European Community At the end of the electrical products useful life it should not be disposed of with household waste Please recycle where facilities exist Check with ...

Page 40: ...customer care team on 0344 879 3588 Please note that when you contact us you will need to provide the model and serial number of your product and a description of the fault which has occurred To view the full guarantee terms and conditions scan this QR code using your smartphone or go to https www gdhv co uk guarantee terms and conditions Why Register Your Products With Us Faster Customer Service ...

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