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TROUBLESHOOTING
If the following problems appear, please follow the solutions suggested.
Problem
Cause
Solution
The appliance does not
work
• check the appliance is
plugged in
• the tank may be full of water
or incorrectly positioned
• plug into mains power
supply
• empty the tank and position
the tank correctly
The unit isn’t dehumidifying
• the temperature or humidity
in the room is too low
• the air inlet or outlet is
locked
• the room atmosphere is
filling up with moisture to
quickly
• in dry seasons, the
humidification capacity may
be weakened
• clean the air inlet and outlet
• ensure that all windows
are closed and prevent any
other sources of moisture
The fan does not blow any air • the fan blade is blocked
• air filter is blocked
• there is no filter while in “air
purification” mode
• turn off the appliance and
clean blockages from
the outside. Please notify
a qualified electrician if
disassembling is required.
• clean mesh filter according
to filter cleaning instructions
• install filter(HEPA or
activated carbon filter)
The appliance is too noisy
• unit may be unbalanced and
causing excess vibration
• air filter is blocked
• the fan speed is too high
• position the appliance in
stable surfaces
• clean mesh filter according
to filter cleaning instructions
• Turn the fan speed down or
activate quiet/night mode
Summary of Contents for GDDEYS40
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