[c] Glen Dimplex UK Limited
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UK customer help line (8.00AM – 6.00PM Mon-Fri; 8.30AM-1.00PM Sat)
Customer Services:
Tel.
0870 7270101
Fax.
0870 7270102
Republic of Ireland
Tel.
01 8424833
Glen Dimplex UK Limited
Millbrook House
Grange Drive
Hedge End
Southampton
Hampshire. SO30 2DF
Cleaning
WARNING : ALWAYS DISCONNECT FROM THE POWER SUPPLY
BEFORE CLEANING THE HEATER
Do not use detergents, abrasive cleaning powders or polish of
any kind on the heater.
Wipe with a dry cloth to remove dust and a damp cloth (not wet)
to clean off stains. Be careful not to allow moisture into the heater.
Ensure that dust or fluff does not accumulate inside the heater
as this could lead to overheating of the element. Use a vacuum
cleaner to remove any fluff which does accumulate.
Recycling
For electrical products sold within the European Community.
At the end of the electrical products useful life it
should not be disposed of with household waste.
Please recycle where facilities exist. Check with your
Local Authority or retailer for recycling advice in your
country.
After Sales Service
Your product is guaranteed for three years from the date of
purchase.
Within this period, we undertake to repair or exchange this product
free of charge provided it has been installed and operated in
accordance with these instructions.
Your rights under this guarantee are additional to your statutory
rights, which in turn are not affected by this guarantee.
Should you require after sales service you should contact our
customer services help desk on 0870 727 0101. It would assist
us if you can quote the model number, series, date of purchase,
and nature of the fault at the time of your call. The customer
services help desk will also be able to advise you should you
need to purchase any spares.
Please do not return a faulty product to us in the first
instance as this may result in loss or damage and delay in
providing you with a satisfactory service.
Please retain your receipt as proof of purchase.