DIMENSIONS
2
690 mm
218 mm
339 mm
TROUBLESHOOTING GUIDE
11
SYMPTOM
POSSIBLE CAUSE
ACTION
No hot water.
Power setting is at Cold.
Turn power knob to a heat setting.
Low Water Pressure.
The water supply has dropped below the minimum
operating pressure. Switch off other cold water
devices and retry.
The thermal cut-out has operated.
Turn the Power knob to cold. Switch off the
shower. Clean the shower head, and restart the
shower. Select a heat setting. If no hot water is
produced call the Dlmplex Service Centre.
Power indicator
is not lit.
The power setting is on cold.
Turn the power setting to a heat setting and the
indicator should light.
Water pressure below minimum
required.
Check If water mains stop valve is fully open.
Water too hot.
Not enough water flowing through the
shower.
Increase flow rate via temperature control.
Blockage in supply.
Blocked spray head - clean or replace blocked
spray plate in spray head.
Check If stop valves are fully open. Check for
blockage in inlet filter.
Increase in ambient water temperature.
Re-adjust flow rate to give increased flow.
Select ‘Low’ power.
Water too cool
or cold.
Water flow too high.
Reduce flow rate via temperature control.
Water pressure below minimum
required (See rating label).
Check water supply.
Reduction in ambient water
temperature.
Select ‘High’ power.
Water flow is poor.
Shower head is blocked.
Clean the showerhead. Ensure showerhead is as
specified by manufacturer.
The temperature control knob is set at
its hottest setting.
Increase the power setting by turning the power
knob to hot and increase the flow using the
temperature control knob.
Water continues
to drip from the
handset when
switched off.
Water is draining from the shower unit,
after use.
This is normal, no action required. Should water
continue to drip after a few minutes contact’
Dimplex Service Centre.
Pressure relief
device has
operated (water
ejecting from
Pressure Relief
tube).
Blocked spray head.
Remove handset and run water through the
shower and hose to remove any dirt that may be
trapped In the system. Clean or, if possible, replace
the spray plate in the spray head and then fit a new
Pressure Relief Device.
Twisted/blocked flexible shower hose.
Check the hose is not restricted anywhere along its
length. Replace the hose if necessary and fit a new
Pressure Relief Device.
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