Fault
Solution
Motor does not fit in
dropout axle slots
If you are not comfortable in removing a small amount of mate-
rial from your dropout axle slots, then the only alternative may
be to bring your bike in to Dillenger and have one of our team fit
the wheel for you. Depending on the work needed this may incur
extra cost.
Motor does not fit
within the 100mm
dropout width
Unfortunately there are always going to be rare cases when a
manufacturer of a bike has decided to be different. If this is the
case and there is not enough reasonable ‘flex’ in the dropouts to
spread them wide enough to accept the motor wheel, you may
have to seek assistance from a bicycle mechanic or preferably,
us here at Dillenger. Before this try removing some of the axle
washers to create less width.
Disk brake bolts foul
against the inside of
the frame
If you’re not running disk brakes, you don’t need the bolts so
just remove them. If you are running disk brakes, you will have
to use some additional washers to ‘space’ the motor over to the
non-disk brake side to achieve clearance.
Wiring to a part of the
kit is not long enough
For this problem we stock a wiring extension kit which can be
purchased online. This is usually recommended for rear rack
versions of this kit.
Disk brake bolts won’t
tighten
You may require some longer bolts, but be careful they are not
too long and foul against the internals of the motor.
Handlebar too
crowded
If for instance you have integrated shifters, you might find that
with the throttle and shifter on the right side, you have run out
of room. If you can’t manage to shuffle everything around to
make room, you may prefer to opt for a thumb throttle, which is
available for purchase from Dillenger online.
I have hydraulic
brakes, or integrated
shifters and brakes
If the e-brakes provided are not ideal, either you can elect not to
use e-brake handles (the kit will still function) or you purchase
from Dillenger e-brake cut-off sensors which can mount to your
existing brake handles, no matter what kind.
I don’t want to use
RPAS, or don’t want to
use throttle
The controller is configured so you can run both the pedal as
-
sist sensor, and the throttle, or one or the other. If installed, the
throttle will always act as an override.
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Trouble Shooting Continued...