Should you run into any problem operating this product, use the table below to troubleshoot. If the problem
persists, contact Dihl or your retailer.
The above table lists the most common problems regarding the operation of your product, with possible
causes and solutions.
Should there be any product malfunction or breakdown, DO NOT repair it yourself. Contact Dihl or your
supplier / retailer if you are within your warranty period, or a professional repair centre if not.
Loss of suction
The appliance
will not switch on
Problem
Possible Cause
Solution
Battery is depleted
The thermal cut-out device
tripped
Full or clogged dust tank
Clogged extension tube
Clogged floor brush
Dirty filters
Extension tube not inserted
correctly
Empty the dust tank
Check for blockages
Check for blockages
Clean the dust tank and filter
Check the extension tube
connection. Clean the dust tank
and filters
Connect to charger
Turn off the appliance. Allow to
cool so that the thermal cut-out
device resets itself.
Clean the dust tank and filter
TROUBLESHOOTING 08