8
Troubleshooting
The computer can not detect the Gigabit Ethernet PCI Express
Card
1.
Make sure that the Gigabit Ethernet PCI Express card is correctly
plugged into the PCI Express slot; if not, turn off the computer
and plug it again.
2.
If the Gigabit Ethernet PCI Express card is plugged in correctly,
see if the golden connectors on the card are clean; if not, clean the
connector surface.
3.
If still not, please change another PCI Express slot on your
motherboard.
4.
Please upgrade your motherboard BIOS to the latest version. If it
sill not work, contact your motherboard vendor asking the
advanced supporting for BIOS updated.
5.
The board itself might be defective. You can try another
motherboard testing Gigabit Ethernet PCI Express card working
or not.
