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DigitaLinx DL-HDM44-FS, Installation And Operation Manual

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DigitaLinx DL-HDM44-FS Installation And Operation Manual Download Page 23

DL-HDM44-FS Installation Guide

23

Troubleshooting

Matrix does not power on

Cannot hear surround sound audio

Cannot view 4K content

 

»

Verify power outlet is active.

 

»

Verify continuity in power cable.

 

»

Verify output can broadcast surround sound audio.

 

»

Verify source device is configured to output surround sound audio.

 

»

Verify the EDID settings of the matrix.

 

»

Verify display is 4K compatible.

 

»

Verify source device can output 4K content.

 

»

Verify the scaler setting of the output

Summary of Contents for DL-HDM44-FS

Page 1: ...11675 Ridgeline Dr Colorado Springs CO 80921 Rev 160518 Phone 719 260 0061 Toll Free 800 530 8998 Fax 719 260 0075 DL HDM44 FS Installation and Operation Guide...

Page 2: ...DL HDM44 FS Installation Guide 2...

Page 3: ...PARATUS Use the mains plug to disconnect the apparatus from the mains THE MAINS PLUG OF THE POWER CORD MUST REMAIN READILY ACCESSIBLE Do not defeat the safety purpose polarized or grounding type plug...

Page 4: ...rces 9 Connect Displays 9 Connect External IR Control 9 Connect RS232 Control 10 Connect TCP IP Ethernet Control 10 Router Connection 11 Crossover Cable Connection 11 Web Browser Control 12 Matrix Con...

Page 5: ...DL HDM44 FS Installation Guide 5 Troubleshooting 23 Matrix does not power on 23 Cannot view 4K content 23 Cannot hear surround sound audio 23 Technical Specifications 24...

Page 6: ...g including the ability to turn input HDCP compliance ON and OFF to ensure maximum functionality with a wide range of sources The DL HDM44 FS can be controlled via front panel buttons front panel IR e...

Page 7: ...1 Output Channel Indicator 2 Output Buttons 3 Input Buttons 4 Front Panel Menu Selection 5 Power Switch A AC 100 240V 50 60Hz power supply input B HDMI Outputs C Audio Outputs D HDMI Inputs E IR Exten...

Page 8: ...ount the Matrix Rack Mounting Instructions At least 2 inches of free air space is required on both sides of the DL HDM44 FS for proper side ventilation Avoid mounting the DL HDM44 FS near a power ampl...

Page 9: ...nstall a Digitalinx DL HD70 or DL HDE100 Connect External IR Control If IR extension is required connect the TRS 3 5 mm plug IR RX to the matrix IR EXT port ensuring the IR receiver eye is placed in c...

Page 10: ...may be controlled via Ethernet through a web browser interface The TCP IP port requires a standard straight through Category 5 or greater cable with the TIA EIA 568B crimp pattern for optimal operatio...

Page 11: ...ress within the same network range such as 192 168 0 42 2 Connect the network crossover cable to the computer and to the TCP IP port on the DL HDM44 FS Web Browser Control The DL HDM44 FS includes a w...

Page 12: ...t and output are routed The white bar represents that input and output are not routed Click the white bar it will become green which represents that input and output are routed The users can choose th...

Page 13: ...be selected one fix EDID to a specific input port Note EDID DIP should be on Manual by Web GUI Control mode before setting HDCP Selecting In HDCP Setting column user can enable disable the HDCP of an...

Page 14: ...to HDMIOUT Auto CEC Standby Set the auto CEC standby time For example if the time is 2 minutes to disconnect the source the display will power off automatically after 2 minutes Note This function is v...

Page 15: ...hrough which it maybe accessed through WebGUI or Telnet after obtaining the matrix IP address By default The IP address is 192 168 0 178 System is used for Factory Reset click the Factory Reset A wind...

Page 16: ...e If you change the EDID repower the matrix for the changes to take effect EDID Setting Position 1 Position 2 Position 3 Manual by Web GUI Control DOWN DOWN DOWN 3840x2160P 30Hz PCM2CH DOWN DOWN UP 19...

Page 17: ...needed all commands end up with CR LF Description Command Example Response Switch Input for Output Ex Switch Input port 1 to output port 2 Set 01 02 CR LF 01 02 CR LF Switch all outputs to the same i...

Page 18: ...Get CEC Auto Power Function Status EX CEC power on the display which is connected to output 1 automatically GET DISPLAY 01 AUTO CR LF DISPLAY 01 AUTO on CR LF Set Delay Time for CEC to power on off t...

Page 19: ...CR LF MUTE 01 on CR LF Get Audio Mute Status Ex Output 1 audio mute is on GET MUTE 01 CR LF MUTE 01 on CR LF Video Output Resolution Commands Description Command Example Response Set Output Resolutio...

Page 20: ...P video GET HDCP IN 01 CR LF HDCP IN 01 on CR LF EDID Commands Description Command Example Response Set Input FIX EDID EX Set the EDID of input 1 to be 3840x2160 30Hz Note UHD30_2CH 3840x2160 30Hz FHD...

Page 21: ...2160 30Hz GET EDID 01 CR LF EDID 01 UHD30_2CH CR LF EDID Key Value Ex TheEDIDkeyvalueis3840x2160 30Hz LPCM 2CH GET EDID_Key CR LF EDID_Key 01 CR LF System Commands Description Command Example Response...

Page 22: ...nds Description Command Example Response Save Preset Scene EX Save Preset Scene 01 SAVE 01 CR LF PRESET SAVED CR LF Load Preset Scene Ex Load the preset scene 01 volume status and mute status of each...

Page 23: ...Verify power outlet is active Verify continuity in power cable Verify output can broadcast surround sound audio Verify source device is configured to output surround sound audio Verify the EDID settin...

Page 24: ...nnel digital audio PCM2 0 and Dolby5 1 2 CH stereo audio de embedded Embedded RS232 Baud Rate 57600 baud Device Control Parameters IR Carrier Frequency Range 33 55kHz at 5 volts Ethernet 100BaseT RS23...

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Page 28: ...r purchase Please contact us with your questions and comments 11675 Ridgeline Drive Colorado Springs Colorado 80921 USA Phone 719 260 0061 Fax 719 260 0075 Toll Free 800 530 8998 www libav com Digital...

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