A
Mandatory Return Procedure and Forms
The original CPU module must be returned to Digital Equipment Corporation.
Digital Services personnel must follow the instructions for repackaging and
returning the original CPU. The instructions apply only to United States area
installations.
For installations outside the United States area, contact the local Digital
Equipment Corporation office for return destination instructions.
A.1 Return Procedure
Note
Customers who do not return their original CPU modules will be
charged a fee.
Return the original CPU module as follows:
1. Obtain the serial number of the system being converted. Customer
Administrative Services (CAS) cannot process the order without this serial
number.
2. Ensure that the serial number is on the purchase order.
3. Issue a hardcopy quotation to the customer, referencing the serial number,
and state the following:
"Return of the replaced modules to Digital is a condition of sale for
this conversion. Failure to return the modules will result in a penalty
charge. Installation of hardware by Digital Services personnel is
required."
4. Pack the original CPU module using the packaging material set aside from
the carton of the conversion kit.
Mandatory Return Procedure and Forms A–1