Installation & Operations Guide - SmartSource Micro Elite IJ
Rev. D
8227 5727-003
Page 17 of 27
Stopped-document conditions
If the unit stops with a document in the track (between the feeder input and the output area), first refer to the application to
determine the cause of the stoppage. Many stoppages are not the result of any problem with the unit, but may be caused
by application delays or other non-physical errors. Follow the instructions on the application screen to decide how to
handle the stopped document.
Clearing stopped documents in the track using the ‘SmartClear’ function
To remove a stopped document from the track, first use the ‘SmartClear’ function (see
Using the power/start-stop button
above). This will cause the unit to drive the stopped document out of the track.
Manually removing stopped documents
If the stopped document is not ejected, then open the front and image covers (see
Basic layout of your SmartSource
above) and remove the stopped document by pulling it parallel to the track, as shown below.
Avoid pulling
the document straight up and out of the track.
Pull out stopped document from the front-
parallel to the track
Pull out stopped document-open Image
cover & pull out parallel to the track
