Solving Problems
5-4
82275345-003
Unusual Noises
Symptom
Possible Cause
Solution
Noise while trying to feed
paper.
Dirty/worn feeder rollers.
Clean or replace feeder rollers.
Clicking noise as papers
travel around the paper
path.
Obstruction in paper path.
Inspect paper path, remove debris.
Ensure front/rear image camera
removable walls and inner and
outer top covers are properly
positioned/seated.
Indicators/Controls
Symptom
Possible Cause
Solution
No top green light on top of
unit.
Multiple causes.
See “Power Supply” conditions.
Papers do not feed when
Start/Stop button pressed.
Start/Stop button held down too
long.
Press/tap Start/Stop button
momentarily to start feeding paper.
Unit makes noises but
won’t feed paper.
Debris prevents paper from
moving through the unit.
See “Feeder.”
Application has not started
correctly.
Restart application.
Jams or Unexpected Paper Stops
Symptom
Possible Cause
Solution
Items do not feed correctly.
Multiple causes.
See “Feeder.”
Items stop suddenly and
have leading edge
damage.
Debris/obstruction in paper path.
Examine paper path to locate
small bits of paper, tape, staples,
etc. Remove debris gently using
track clearing spatula 750381907.