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9. Technical Support 

 

For answers to most questions access Digital Antenna’s knowledgebase and 
Troubleshooter section on Digital Antenna’s website 

www.DigitalAntenna.com

. When 

contacting Digital Antenna regarding your repeater, locate the product’s serial number on 
the DA4000MR unit before calling. The serial number is located on the bottom of the 
DA4000MR unit. The DA4000MR serial number must be available to authorize technical 
support and/or establish a return authorization.  
 
For installation support contact your dealer. For system warranty issues contact Digital 
Antenna Technical Support between the hours of 9:00 AM and 5:00 PM EST, at  
954-747-7022 or e-mail [email protected]. The 4KMR-30U system must be 
used with Digital Antenna authorized equipment. The technical support team will only 
support Digital Antenna authorized equipment. Contact your dealer for installation 
questions.   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

For answers to 

Frequently Asked Questions

 visit www.DigitalAntenna.com 

Summary of Contents for PowerMax 4KMR-30U

Page 1: ...and Wireless Amplifier Repeater System Digital Antenna Inc www digitalantenna com 5325 NW 108th Avenue Sunrise FL 33351 t 954 747 7022 f 954 747 7088 Read Instructions before installing If you do not...

Page 2: ...delines 5 a Installation Tools 5 b Installation Procedure 5 c Electrical Power 6 d Amplifier Repeater Status 7 e Interior Coverage Problems 8 f Coaxial Cable Recommendations 9 4 Home Office Installati...

Page 3: ...gulations and codes Follow all guidelines in the installation and instruction manual and read completely before beginning the installation procedure Do not deviate or disregard any of the safety featu...

Page 4: ...s whether in an action under contract negligence or any other theory arising out of or in connection with the use inability to use or performance of the information services products and materials ava...

Page 5: ...ng the available exterior signal This translates into fewer dropped calls with clearer connections and stronger signals The 4KMR 30U dual band system operates with all carriers in the USA and Canada e...

Page 6: ...be outside and separated from the inside antenna by an exterior wall and roof and both antennas must be in a vertical position Identify the outside antenna location If the outdoor coverage area is ver...

Page 7: ...ight Normal status Flashing RED light Power supply stops power to repeater until antennas are properly installed Green light on repeater shows normal Status and DA4000MR is operating normally unless c...

Page 8: ...area appears to be smaller than anticipated one or more of the following may limit the signal strength to the area Cell Phone Bars The bars on the cell phone do not indicate coverage area One bar may...

Page 9: ...0 ULTRA low loss 25 extension cable and 75 replacement cable are available Only Digital Antenna authorized cable can be used to complete the installation Unauthorized cable usage can be detected and v...

Page 10: ...nna and stand to the port labeled inside antenna The inside antenna must be operated in a vertical position DO NOT turn the repeater on until antennas and cables are securely attached 4 The DA4000MR u...

Page 11: ...eled outside antenna Attach the 6 cable attached to the inside antenna and stand to the port labeled inside antenna The inside antenna must be operated in a vertical position DO NOT turn the repeater...

Page 12: ...A4000MR unit on the port labeled outside antenna Attach the 6 cable attached to the inside antenna and stand to the port labeled inside antenna The inside antenna must be operated in a vertical positi...

Page 13: ...Female Inside Antenna Port Mini UHF Female DC Power Coaxial ID 2 5mm OD 5 5mm center positive Indicator Multi color status indicator Power Switch Slide switch toward LED ON Outside Antenna PN 288 PW R...

Page 14: ...B per 30 Attenuation at 1900 MHz 4 4dB per 30 Power Supply PN DP255 Input 100 240VAC 50 60 Hz Output 5VDC 2 5A Mounting Wall type Cord Length 10 3m Output plug 5 5 x 2 5 x 11mm Power Cable PN DP515 In...

Page 15: ...les 25 Extension Cable for use with 30 cable 240 30NM only 340 25NE 50 PowerMaxTM DA340 Cable Assembly for outside antenna 340 50NM 75 PowerMaxTM DA340 Cable Assembly for outside antenna 340 75NM 100...

Page 16: ...number must be available to authorize technical support and or establish a return authorization For installation support contact your dealer For system warranty issues contact Digital Antenna Technica...

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