DigiPoS Millennium Technical Manual
1
st
Level Fault Finding
The objective of the 1
st
level test is to identify the possible area of failure and if a local
repair can be achieved or if the unit needs to be returned to DigiPoS Systems for further
testing and or repair.
System Does Not Boot
(Monitor is blank and there is no start-up sound from the system)
•
Remove any installed PCI & ISA cards from the expansion slots and re-test.
•
Make sure the RAM is installed correctly by removing it and re-installing it correctly.
•
Check to see if there is any problem with the power (+5V, 12V & -12V).
No VGA Output
•
Remove any installed PCI & ISA cards from the expansion slots.
•
Reset the CMOS by installing a jumper on J7, switching on the DigiPoS briefly,
then switch off the DigiPoS and remove the jumper. Once this is done you will have
to into the BIOS and re-set all the parameters according to the technical manual for
correct operation of the DigiPoS.
•
Check the state of SW 2-1 to see if the onboard VGA adapter has been disabled.
Floppy disk failure
•
Has the FDD drive been disabled in the BIOS?
•
Does the Floppy disk cable show any signs of damage?
•
Is the cable plugged in correctly taking note of the correct orientation for pin 1?
•
Change the FDD drive with a known working unit and re-test.
•
Are the connectors on the motherboard or the FDD in good condition with no bent
or misaligned pins?
•
Is the POWER (+5V & +12V) within specified tolerances?
Hard disk failure
•
Has the Hard drive been disabled in the BIOS?
•
Does the Hard Drive disk cable show any signs of damage?
•
Is the cable plugged in correctly taking note of the correct orientation for pin 1?
•
Change the Hard Drive with a known working unit and re-test.
•
Are the connectors on the motherboard or the HDD in good condition with no bent
or misaligned pins?
•
Is the POWER (+5V & +12V) within specified tolerances?
•
Has the Hard Drive jumpers been set correctly for either Master or Slave
configuration?
(Please check the individual drive type and contact DigiPoS Systems for the appropriate
setting)
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