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DHU500 Series MPEG4-4/8/16Channel - Installation/ Operation Manual
Q : I can’t see the file made back up form a DVR on the monitor?
A : Please check whether you have a Codec S/W or not. If you don’t have, you have to install it
in your PC.
Q: When I downloaded the image as AVI on to my memory stick, it plays back ok, but no date &
time?
A: AVI (Windows Media Player) file is supplied by MS. So, we can't change it. To supplement this,
we have added "exclusive" file backup on current version.
Q: I can see the display web layout on the monitor but no picture?
A1: Please check your PC specification … it needs to be Pentium III 750MHz and Graphic
Memory 32M
OR
A2: Please, go to control panel -> internet options -> security -> select Customer Level.
Go to ActiveX controls and plug-ins -> Automatic prompting for ActiveX Controls => Disable"
Go to Download unsigned ActiveX controls => Prompt"
Go to Miscellaneous -> Allow script-initiated windows without size or position constraints" =>
Enable"
