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Identifying Faults
Not every picture or sound problem is caused by a defect in your receiver.
Impairment can also be caused by leads having been accidentally pulled out or worn out batteries in the remote control.
If the following measures do not bring about satisfactory results, consult your local electrical retailer or call the
Digifusion Customer Helpline on 08702 405005.
Fault
Suggested Remedy
Unit does not respond to the remote control
• Point the remote directly at the unit
• Remove all obstacles which may impair the path of the remote control signal
• Check or replace the remote control batteries
• Power cycle the unit by switching off at the mains for 10 seconds
No Picture
• Check all connections at rear of the unit
• Check you are in a Freeview coverage area
• May require aerial upgrade
Distorted Picture
• Check RF IN (aerial) connection. Ensure cables to TV are inserted correctly. Selected AV channel to TV set
• Check you are in a Freeview coverage area
• You may require aerial upgrade
No Sound
• Check all connections at rear of unit
No Power
• Check mains plug is inserted correctly and unit is switched on
Live record does not operate
• Check you have enough free hard disk space available in Library – if not, free up space by deleting
old recordings
Library shows 0% free space, but no recordings
• It is likely the unit is faulty – please call the Customer helpline on 08702 405005
Compression does not operate
• Check there is enough free hard disk space available to carry out compression in Library
A recording will not add to the Record list
• Ensure there aren’t already two scheduled recordings in the Record list covering the same time. If there are
two, a third recording covering the same time cannot be added
All channels can be viewed, but when one
• It is likely the unit is faulty – please call the Customer helpline on 08702 405005
channel is time delayed or recorded.
no other channels are available
