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it still fails with this error on the suspected bad router then request an RMA
with reason: “Confirmation of boot code not received.”
Error booting imx, '? not received after
sending -'.
This could be an issue with the PC serial port, check again that this works on
a known good router, if it does and it still fails with this error on a bad router
then request an RMA with reason: Error booting imx, '? not received after
sending -'
Error writing to flash: 'Did not receive correct
response to F command'
This suggests a hardware problem. Check again that this works on a known
good router, if it does and it still fails with this error on the suspected bad
router then request an RMA with reason: “Error writing to flash: 'Did not
receive correct response to F command'”
Confirmation that FLASH was erased not
received.
This suggests a hardware problem. Check again that this works on a known
good router, if it does and it still fails with this error on the suspected bad
router then request an RMA with reason: “Confirmation that FLASH was
erased not received”
Failed to load: too many retries.
This could be an issue with the PC serial port, check again that this works on
a known good router, if it does and it still fails with this error on a bad router
then request an RMA with reason: Failed to load: too many retries.
Problem writing to flash, ' ^ ' response
received (expected ' * ' ).
This suggests a hardware problem. Check again that this works on a known
good router, if it does and it still fails with this error on the suspected bad
router then request an RMA with reason: “Problem writing to flash, ' ^ '
response received (expected ' * ' ).”
Problem writing to flash, invalid response
received XXXX( expected ' * ' ).
This suggests a hardware problem. Check again that this works on a known
good router, if it does and it still fails with this error on the suspected bad
router then request an RMA with reason: “Problem writing to flash, invalid
response received XXXX( expected ' * ' ).
Unable to obtain boot-loader control, do you
wish to try again?
This could be an issue with the PC serial port, check again that this works on
a known good router, if it does and it still fails with this error on a bad router
then request an RMA with reason “Unable to obtain boot-loader control after
successful IMX boot.”
Unable to start TFTP
Check that the Ethernet cable is connected correctly and the LAN LED is on.
This error can often be “user error” or “network issues”. However if this error
is repeatable on the suspected bad router but does not occur on a known
good router then request an RMA with reason. “Flashwriter TFTP failed to
start”
Blue progress bar moves, but slowly and with
lots of re-tries and eventually fails.
This suggests a hardware problem or a network issue on your LAN. Check
again that this works on a known good router, if it does and it still fails with
this error on the suspected bad router then request an RMA with reason.
“Flashwriter TFTP failed to complete”
Unable to communicate with device after
reboot.
Check to see if the router is continuously rebooting. Please contact Digi
technical support for help.
W-WAN module failed check - please check
you selected the correct module!
Be very careful to check that you are selecting the correct radio module
when you launch FlashWriter. This is the number one cause of this error! If
you are unsure of the type of radio module fitted open the case.
If you are sure you are selecting the correct radio module and if this error is
repeatable on the suspected bad router yet works fine on a known good
router, please request an RMA with reason: “Flashwriter radio check failed.”
6
CHECK LEDS
Connect the Ethernet port to a switch.
