Digi TransPort WR41 Installation Manual Download Page 2

TransPort® WR41 Utility Installation Guide

Page 2

Disclaimer

Digi International makes no representations or warranties with respect to the contents or use of this manual, 

any software drivers or associated application software provided with this product and specifically disclaims 

any expressed or implied warranties of merchantability or fitness for any particular purpose.

Digi International reserves the right to modify or revise all or part of this document, its contents, and any 

products described herein at any time without prior notification and shall not be responsible for any loss, cost 

or damage, including consequential damage, caused by reliance on these materials.

Digi Technical Support Contact Information 

United States: 

(952) 912-3444 or (877) 912-3444

Other Locations:

+1 (952) 912-3444 or (877) 912-3444

EMEA

+44 870 35 000 35

Safety Notices

1.  Please read all instructions before installing and powering the unit. You should keep these instructions in 

a safe place for future reference. When installing and using this electrical equipment, always follow basic 

precautions.

2. 

If the power supply shows signs of damage or malfunction, stop using it immediately, turn off the power 

and disconnect the power supply before contacting your supplier for a repair or replacement.

3.  Changes or modifications not expressly approved by the party responsible for compliance could void the 

user’s authority to operate the equipment. Use only the accessories, attachments, and power supplies 

provided by the manufacturer – connecting non-approved antennas or power supplies may damage the 

unit, cause interference or create an electric shock hazard, and will void the warranty.

4.  Do not attempt to repair the product. The unit contains no electronic components that can be serviced or 

replaced by the user. Any attempt to service or repair the unit by the user will void the product warranty.

5. 

Products in the TransPort WR

®

 family are designed for indoor use (except for the WR44 R) and should be 

used in an environment that is suitable for computers and other electronic equipment.

6.  Ports that are capable of connecting to other apparatus are defined as SELV ports. To ensure conformity 

with IEC60950 ensure that these ports are only connected to ports of the same type on other apparatus.

Note:

 A licensed electrician may be required to install or perform maintenance on this equipment. Always 

follow applicable local, state and federal codes and guidelines.

DANGER

 - RISK OF ELECTRIC SHOCK: Always disconnect the mains AC voltage prior to any work on this 

equipment. 

WARNING

 - An appropriate external disconnect device must be installed and properly marked to ensure that 

an electrical hazard is not present. 

WARNING

 - Bonding between conduit and Protected Earth (PE) is required and must be part of the installation. 

WARNING

 - Conduit hub.

WARNING

 - Mounting the device in a vertical orientation will ensure proper orientation. Cover screws are 

required as part of the safety rating. 

Summary of Contents for TransPort WR41

Page 1: ...T r a n s P o r t W R 4 1 U t i l i t y Installation Guide 90001276_B July 22 2013 ...

Page 2: ...d the user s authority to operate the equipment Use only the accessories attachments and power supplies provided by the manufacturer connecting non approved antennas or power supplies may damage the unit cause interference or create an electric shock hazard and will void the warranty 4 Do not attempt to repair the product The unit contains no electronic components that can be serviced or replaced ...

Page 3: ...s must NOT be operated on aircraft The operation of wireless appliances in an aircraft is forbidden to prevent interference with communications systems Failure to observe these instructions may lead to the suspension or denial of cellular services to the offender legal action or both As with any electrical equipment do not operate the unit in the presence of flammable gases fumes or potentially ex...

Page 4: ... Installation 10 5 Installation 11 5 1 Install SIM Card s 11 5 2 Connect Antenna s 12 5 3 Connect Power 13 5 4 Battery Installation 14 6 Device Initialization 15 7 Configuration 16 7 1 Network Settings 16 7 2 Web Interface 16 7 3 Command Line Interface CLI 19 8 Troubleshooting 21 8 1 Troubleshooting Resources 21 8 2 Unable to open the Web Interface 21 8 3 Unable to log in to the Web Interface 21 ...

Page 5: ...ier Depending on model and configuration the package will also contain additional cables antennas as appropriate Insert Card Installation Guide TransPort WR41 Utility Installation Guide To reduce paper and provide you with the latest product information the user s guide for this product is available online at www digi com wr41 Digi is Going Green A 1P 90001277 88 Assembly Battery Battery Cable Cel...

Page 6: ...h hub is built around one of Digi s three proven cellular routing platforms The Digi Connect WAN provides cellular WiMAX connectivity to remote serial and IP devices The Digi TransPort offers advanced routing and security features such as VRRP IPv6 and 256 bit AES The ConnectPort X offers dual radios to support a cellular and WLAN connection such as license free RF and ZigBee Smart Energy The rout...

Page 7: ...TransPort WR41 Utility Installation Guide Page 7 3 Product Features 3 1 Exterior Features 3 1 1 Front View 1 Cellular Antenna TNC Connector 2 Vent Plug 3 Locking Hasp 3 3 1 1 2 ...

Page 8: ...Utility Installation Guide Page 8 3 1 2 Back View 1 Cellular Antenna TNC Connector 2 Mounting Bracket 3 1 Conduit Hole 4 1 2 Conduit Hole Note Some of the conduit holes shown below may not be accessible 1 1 2 2 3 4 4 ...

Page 9: ...res 1 Primary Cellular Antenna Cable 2 Secondary Cellular Antenna Cable 3 SIM Slot 4 Ethernet Switch 5 RS232 RJ45 Connector 6 Battery Mounting Bracket 7 Protected Bonding Ground 8 AC Wiring Terminal Block Protected Earth Ground PE 9 Battery Terminal 4 8 5 6 3 7 7 1 2 9 ...

Page 10: ...m or rear surface of the device Hole sizes are as follows 3 holes at 1 2 NPT 3 holes at 1 NPT Note Conduits or fittings are not provided It is the responsibility of the installer to determine which hardware to use Note Bonding between conduit is not automatic and must be provided as part of the installation Step 4 Secure the device to the vertical surface with mounting hardware not provided The co...

Page 11: ...s should be face up In both cases the end of the SIM card with the chamfered corner should be inserted first The TransPort WR41 Utility also allows for dual network installations where one wireless service can be used as a back up in the event that the primary service fails These installations cannot be used to access two networks simultaneously By default SIM 1 is used for access to the primary n...

Page 12: ...er performance The cellular antenna cables come pre installed Note For most applications the antenna s included with the unit will provide suitable reception but some circumstances environments may require a higher quality antenna or one mounted in a different location If this is the case Digi has many antenna options to chose from please contact us or visit www digi com If antennas other than the...

Page 13: ...ircuit that powers the product and have a clamping voltage not exceeding 2500 V Note The device is intended to be connected to an AC power source that is separately protected by a building branch circuit rated at 20A Consult the local state and federal codes and guidelines The device is rated for 105 277 VAC power single phase The installer will need to connect power to the device using the AC Wir...

Page 14: ...r grounding techniques prior to servicing the device The battery is shipped in a separate cardboard box inside the container Remove it from its packaging and mount it into the battery slot on the side of the unit using the following instructions Step 1 Gently insert the battery into the battery mounting bracket as shown Note The battery terminals should be facing upwards Battery Mounting Bracket ...

Page 15: ...ble to the battery terminal on the power supply 5 4 1 Battery Disposal The TransPort WR41 Utility product contains a lead acid battery This battery must be recycled after use Please follow all applicable Federal State and regional laws dictating proper recycling methods 6 Device Initialization When the unit is powered up the POWER indicator will illuminate and the unit will initiate a series of di...

Page 16: ... configure your PC to be on the 192 168 1 x network for example with an IP address of 192 168 1 2 and subnet mask of 255 255 255 0 Care should be taken to ensure that the unit does not conflict with other devices that may already be on the network 7 2 Web Interface Step 1 Connect to the Web Interface Open a Web browser e g Firefox IE Chrome on your PC and navigate to http 192 168 1 1 If successful...

Page 17: ...ned on the network before it can make a connection Note If your unit uses a Gobi module indicated by a model number of WR41 U5xx xxx xx and you did not select the appropriate CDMA carrier via the Quick Start Wizard you must run the GOBI Module Carrier Wizard before provisioning can be successfully completed To provision the CDMA mobile device navigate to the CDMA Provisioning section by clicking o...

Page 18: ...ettings are required in the Web Interface simply press Start in the Automatic section and leave the fields blank Sprint has two types of plans Vision for standard Internet connections and DataLink for private IP plans 1 Sprint Vision uses Automatic provisioning There are three fields of information that may need to be populated in the Automatic screen Check with Sprint for correct values if requir...

Page 19: ... Flow Control None Step 2 Ensure the connection is active by entering the command AT If the device is functioning properly it will return the response OK Step 3 Ensure the COM port is setup correctly by entering the command ATI5 7 3 3 Network Settings To configure the unit with an IP address as part of an existing network use the commands below Note The DHCP server will still operate unless it is ...

Page 20: ... To retain the DHCP server but on a different subnet the following parameters will need to be configured Command Description DHCP 0 IPMIN x x x x Minimum IP address to assign the start of the DHCP pool DHCP 0 IPRANGE The number of IP addresses in the DHCP pool DHCP 0 GATEWAY x x x x The IP gateway address the DHCP clients should use normally this router s LAN IP address DHCP 0 MASK x x x x The sub...

Page 21: ... the status indicator is illuminated check that the PC can communicate with the unit To do this open the Command Prompt window on your PC and enter the command ping 192 168 1 1 If you do not get a response then the problem could be one of the following The IP address of the unit has been changed from its default of 192 168 1 1 Use the Digi TransPort Connection Wizard which can be downloaded from t...

Page 22: ... expressed or implied including but not limited to the implied warranties of fitness or merchantability for a particular purpose Digi may make improvements and or changes in this manual or in the product s and or the program s described in this manual at any time This product could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these ...

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