•
7
•
MAINTENANCE AND CARE
•
Clean the clamps and the case each time
you are finished using it.
•
Recharge the unit once a month when not
in use.
•
Store clamps on their support posts, to
ensure they do not come into contact with
any metallic surface.
•
Never completely discharge the internal
battery.
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
REASON/SOLUTION
The Portable Power won’t
jump start my car.
Clamps are not making
a good connection to the
battery.
Connections are reversed.
The Portable Power’s battery
is not charged.
The vehicle’s battery is
defective.
The Portable Power is not
turned on.
Check for poor connection to
battery and frame. Make sure
connection points are clean.
Disconnect the Portable Power
and reverse the clamps.
Press the Battery Status
button on the front of the unit.
The LEDs will indicate the
status of charge.
Have the battery checked.
Turn the jump start ON/OFF
switch to the ON position.
The Portable Power won’t
power my 12V device.
The 12V device is not
turned on.
The Portable Power’s battery
is not charged.
The 12V device draws more
than 15A or has a short
circuit.
Turn on the 12V device.
Check the battery charge
status by pressing the Battery
Status button.
Disconnect the 12V device.
The internal breaker will
automatically reset after a
minute or two. Try the 12V
device again.
The battery in the Portable
Power won’t hold a charge.
The battery is bad (will not
accept a charge).
Have the battery checked.
BEFORE RETURNING FOR REPAIRS
If the above solutions do not eliminate the problem,
or for information about troubleshooting or replacement parts,
call toll-free from anywhere in the U.S.A.
1-800-732-7764
7:00 am to 5:00 pm CT, Monday through Friday
REPLACEMENT PARTS/ACCESSORIES
Male-to-male accessory cable ................................................................................ 94500109
