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Connexions

®

 Telephone Quick Reference

5/25/05

13

For a complete list of Feature Codes, please refer to the Operator Manual.

Quick Access Key and Function Programming Examples

Now that you understand the mechanics of programming Quick Access Keys,
presented below are some examples of ways you may want to program your Quick
Access keys. These examples apply to an Enterprise Express Voice system, they may
vary if you are connected to a different system.

Programming Quick Access Keys for Automatic Access and Login to the EXVoice System

In this example, a dictator wants to have one Quick Access Key that will dial the
telephone number to access the EXVoice dictation system, and log the dictator into the
system. The access number for the EXVoice system (555-9876 in this example) will
be programmed into Quick Access Key [1]. The site ID is 5 and the dictator’s ID is
1234. These will be programmed into Quick Access Key [2] and the EXVoice access
number will be chained into this key.

A good way to find out what has to be programmed into the dictator’s Quick Access
Key is to manually dial into the EXVoice system and listen to the prompts. 

Dial the access number (555-9876). When the system answers, you will hear a
welcome prompt

:

“Hello. Welcome to the Enterprise Express Voice System. 

Enter your site ID,

followed by the pound key.”

Your response to this prompt would be to hit “5#” on the keypad

.

“Enter your user ID, followed by the pound key.”

Your response to this prompt would be to hit “1234#” on the keypad.

Now to program all of this into Quick Access Keys, chain the EXVoice access
number, programmed into Quick Access Key [1], to the dictator’s site and user ID in
Quick Access Key [2].

#*1807

Bar Code Reader

This Quick Access code lets the display show all of the digits 
entered with the bar code reader. The display will not show other job 
information.

#*19

Hands Free Dictate (Optional)

Enables Hands Free dictation using a foot control and telescoping 
microphone. This feature code enables the foot control for dictation 
use (left-PLAY, center-RECORD, right-REWIND). It is important to 
activate this feature code prior to accessing an Enterprise Express 
Voice system. Failure to do so will prevent the hands free dictator 
from going into record mode.

Feature Code

Feature Description

Summary of Contents for Connexions

Page 1: ... dictation station or a transcription station FIGURE 1 Connexions Station Top View Menu Keys Screen Display Quick Access Keys 9 16 Quick Access Keys 1 8 Keypad Foot Control Hand Mic Jack on side Dictation Handset Yoke Record Button Function Keys Line Keys Quick Access Keys 17 21 Volume Control Headset Jack on front Ring Volume Control on bottom Connexions Telephone Quick Reference 5 25 05 ...

Page 2: ...rogramming of the Connexions Station much easier to understand Keypad The Connexions telephone keypad is used the same way as any standard telephone keypad is used for dialing telephone numbers You can also use the keypad in conjunction with other features of the telephone Volume Control The Model and Serial Numbers are found on a plate in this area Ringer Volume Control Power Compartment with Cov...

Page 3: ...en not used for telephone lines these keys can be used as additional quick access keys 17 21 FIGURE 4 Function Keys and Line Keys Screen Display The 2 line display consists of up to 16 characters per line When the telephone unit is idle the Main Menu displays the time and date on the top line and feature prompts on the bottom line When the telephone is in use the date is replaced with a call timer...

Page 4: ... numbers storage of an access code for long distance dialing MCI Sprint call forwarding automatic telephone answering automatic telephone recording etc Quick access keys 1 8 permit you to program an additional eight functions or numbers by burying them under existing programmed functions These are quick access keys 22 29 FIGURE 6 Quick Access Programs Keys Buried Quick Access Keys Normally you can...

Page 5: ...ctation on to an attached Connexions voice processing system recorder or to a Dictaphone systems recorder Status Indicator Lights Status indicator lights illuminate when the associated key is activated alerting you to the current status of the selected line or programmed function Headset Jack allows connection of a headset Power Compartment Contains the Battery Backup switch and connections for th...

Page 6: ... phone line DO NOT PLUG THE CONNEXIONS STATION INTO A DIGITAL PHONE LINE FOR RISK OF DAMAGING A CARD IN THE DIGITAL PHONE SWITCH Some digital phone switches have analog capabilities If you are not sure what type of phone line you have contact your telecommunications person Connecting the Connexions Station 1 Make sure the power cube is NOT plugged into an electrical outlet 2 Connect the power cord...

Page 7: ...ate time as well as the quick access key programming for up to 48 hours if it is unplugged Connecting or Disconnecting the cables improperly or in the wrong order can cause damage to the station Programming At the top of your Connexions station you ll see a two line three option display refer to Figure 1 The top line displays the date and time and the bottom line displays the three option menu To ...

Page 8: ... ID TIME 4 Press the menu key under YES 5 Enter a 4 digit code password Remove the Security Code If you wish to remove a security code password enter 4 zeros at step 5 above Programming the Quick Access Keys Setting up the Quick Access Keys A total of 16 digits is allowed per key If you make a mistake while entering digits simply press the BACK key to delete the error You must press the SELECT key...

Page 9: ...pt 1 PROGM ENTER SECURITY _ _ _ _ 2 Enter Security Code if required if not the display at right is shown PROGRAM KEYS ID TIME TEL 3 KEYS SELECT PROGM KEY 4 Any one of the keys labeled 1 through 21 keys 17 21 can be used if not in use for telephone lines ENTER NUMBER 5 Enter the desired number using the telephone keypad or another quick access key if required The digits you are entering 6 SELECT SE...

Page 10: ... System EXVoice access code and you want to program Key 2 so that all the dictator has to do is press 2 to call the system and automatically login When programming Key 2 first press Key 8 and then enter the dictator s ID number The contents of Key 8 EXVoice access code has now become part of Key 2 Revising Viewing the Contents of a Quick Access Key Perform the following steps to revise the content...

Page 11: ... codes are codes that can be programmed into quick access keys to provide your telephone with additional features that may not be available through the menu keys Feature codes may also be used for single key access to features available through the menu keys Each feature code must be programmed into a separate key Program the desired feature codes into quick access keys in the same way you program...

Page 12: ...1 8 Quick access key LED illuminated when function active 11 Headset Answer When a key is programmed with the 11 code and activated before transcription begins it allows a transcriptionist to answer the telephone without removing the headset With the handset on hook press the SPEAKER MUTE key to transfer the incoming call to the headset The telephone unit s microphone is located under the volume c...

Page 13: ...into the dictator s Quick Access Key is to manually dial into the EXVoice system and listen to the prompts Dial the access number 555 9876 When the system answers you will hear a welcome prompt Hello Welcome to the Enterprise Express Voice System Enter your site ID followed by the pound key Your response to this prompt would be to hit 5 on the keypad Enter your user ID followed by the pound key Yo...

Page 14: ...his key prior to accessing the EXVoice system This feature code toggles on and off so it should be pressed only once To indicate that Hands Free Dictation is activated chain 19 to 17 LED in use Light That way when the Hands Free key is depressed the LED associated with this key will stay lit to indicate that this feature is activated Label the key programmed with 19 as Hands Free Dictate Press Dis...

Page 15: ...ate the foot control and log into the EXVoice system In this example the Transcribe feature code is going to be programmed into Quick Access Key 3 and the transcriptionist Site and User ID into 4 The transcriber s site ID is 5 and the User ID is 54321 TABLE 6 Transcribe Press Display Prompts 1 PROGM ENTER SECURITY _ _ _ _ 2 Enter Security Code if required if not the display at right is shown PROGR...

Page 16: ...en right click on the actual keypad and select Modify Keypad This will open up the window that displays what is programmed into each level of the keypad To view the Normal Keypad click the Normal tab You will see a display similar to Figure 8 if you are modifying the Dictator Default keypad Keypad Command What to program into Quick Access Key Function User Type Sign off Get Next 8 Used to sign off...

Page 17: ...rning Electronic Lock On or Off To prevent unauthorized use of your telephone you can lock it completely TABLE 8 Electronic Lock You can also program Feature Code 05 into a Quick Access key to implement the Electronic Lock Feature Refer to Feature Codes Press Display Prompts 1 PROGM ENTER SECURITY _ _ _ _ 2 Enter Security Code if required if not the display at right is shown PROGRAM KEYS ID TIME T...

Page 18: ...eys for dictation control 3 LEDs and a built in microphone and speaker for audio input output The buttons control record record lock rewind play and stop The OpticMic Hand Microphone also has a built in optic bar code reader to improve the speed and accuracy of data entry The OpticMic supports the 3 of 9 bar code format Refer to Figure 9 OpticMic Hand Microphone Bar Code Reader FIGURE 9 OpticMic H...

Page 19: ...n may be locked up Press the Calc Clear key until the display clears hold for at least 7 seconds If You Pick Up the Handset and the Telephone Line Seems Dead a Check the telephone jack b Wiggle the handset cord at the handset end and at the station end If the dial tone returns arrange for depot repair refer to Requesting Depot Repair Service c If the line remains dead after all testing have teleco...

Page 20: ...Requesting Depot Repair Service b If the static remains with telephone line or the number called call the phone company vendor If the Hand Microphone is not working Check the connection on the side of the station Firmly press connector in slot If Hand Mic records surrounding noise Check SPEAKER MUTE light It should be blinking If not press the Speaker Mute key once If the station with Bar Code Rea...

Page 21: ...stomer Support Help Desk at 800 833 7776 2 Select Option 4 for Depot Repair 3 An Agent will Ask you to identify yourself first name last name and telephone number Request the model number and serial number of the Connexions station with which you need assistance Verify the name of your company and the address where the Connexions station is located Check the contract status of your product 4 If yo...

Page 22: ...l If the Connexions station is in a biohazard area please decontaminate before sending and label the box as biohazard Depot Repair for Customers Located in Canada Use the following steps to request depot repair of a Connexions Station 1 Call the Customer Support Help Desk at 800 833 7776 2 Select Option 4 for Depot Repair 3 An Agent will Ask you to identify yourself first name last name and teleph...

Page 23: ...o reprogram are the date and time and any program keys customized on site Disconnect the Connexions station following the instructions given in Connecting and Disconnecting the Station If the Connexions station is in a biohazard area please decontaminate before sending and label the box as biohazard Reprogramming After Return from the Repair Depot The Quick Access Keys on the Connexions station ma...

Page 24: ...ticular Quick Access Key to restore it to it s former programming Online Support For non urgent support requests you can open a ticket for depot repair on line by visiting http support dictaphone com On line support requests should receive a response within 8 business hours Note You may wish to view the Frequently Asked Questions FAQs at this Web site as you may find an answer there For More Infor...

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