“I don’t see my PitchTracker listed here.”
We can certainly help you out! Please reach out to our Support Team at [email protected]
“The line underneath my PitchTracker is Blue/Purple”
The blue line means that the PitchTracker is currently connected through Apple Settings. Exit the app and
go to your Bluetooth Settings on your device. Disconnect from the PitchTracker here. Then go back into the
app to pair through this process!
“Why does it say “unassigned””
The
Assign
feature is primarily used for coaches that are using multiple balls with multiple players. If you
are using one ball, you do not need to assign it.
“Change the Name on your PitchTracker”
You are able to change the name on your Sensor and how it appears in this list. To learn how to do so,
Diamond Kinetics
PitchTracker Baseball - PitchTracker Ba
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