5. Cleaning & Maintenance
Before any cleaning or maintenance done, switch off the power supply.
The hob should be cleaned regularly, preferably after use every time, when the residual heat indicator has
gone off.
For everyday soiling on glass such as fingerprints, marks, stains left by food or non-sugary spillovers, smudges
from aluminium-bottom pans, clean the hob with a cloth damped in vinegar or cooktop cleaner. Rinse and dry
the glass with a clean cloth or paper towel.
For boil over’s, melts, and hot sugary spills or any burnt residues on the glass, remove them with a scraper
suitable for ceramic glass, rinse with water and wipe it dry with a clean cloth. Regular use of scraper could
reduce the need for chemical detergents during daily hob cleaning.
Never use abrasive or corrosive detergents, e.g. cleaning powders, oven sprays, spot-removers, wire sponges.
Never leave cleaning residue on the cooktop.
NEVER USE A STEAM JET TO CLEAN THE APPLIANCE
6. Troubleshooting
Problem
Possible causes
What to do
The hob does not work
The hob is not wired in or mains is
not switched on.
There is a power failure.
Make sure the ceramic hob is
connected to the power supply and
the mains is switched on.
Check on the power supply.
If everything is checked and the
problem persists, contact the
customer service hotline.
The glass is scratched.
Used of rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smooth
bases. Refer to the
Choosing the
correct cookware
section.
Never use abrasive or corrosive
detergents, e.g. cleaning powders,
oven sprays, spot-removers, wire
sponges
Some pans make crackling
or clicking noises.
This may be caused by the
construction of the cookware
(layers of different metals
expanding differently).
This is normal for cookware and
does not indicate a fault.
Smokes coming out from
the hob
The hob is dirty
Food has spilled over
Clean the hob after cooking is
finished and hob is cool down.
User a larger pan
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