DFI NP101-D16C, User Manual

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Troubleshooting
Hard Drive
Hard disk failure.
1. Make sure the correct drive type for the hard disk drive has
been entered in the BIOS.
2. If the system is configured with two hard drives, make sure the
bootable (first) hard drive is configured as Master and the sec-
ond hard drive is configured as Slave. The master hard drive
must have an active/bootable partition.
Excessively long formatting period.
If your hard drive takes an excessively long period of time to for-
mat, it is likely a cable connection problem. However, if your hard
drive has a large capacity, it will take a longer time to format.
Serial Port
The serial device (modem, printer) doesn’t output anything or is
outputting garbled characters.
1. Make sure that the serial device’s power is turned on and that
the device is on-line.
2. Verify that the device is plugged into the correct serial port on
the rear of the computer.
3. Verify that the attached serial device works by attaching it to a
serial port that is working and configured correctly. If the serial
device does not work, either the cable or the serial device has a
problem. If the serial device works, the problem may be due to
the onboard I/O or the address setting.
4. Make sure the COM settings and I/O address are configured
correctly.