7
1. Mouse does not function
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If mouse is not functional, please turn off the computer first.
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Check the receiver and make sure it is firmly attached to the USB port of the computer.
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Check the placement of the battery and see if it is properly connecting.
The
"+"
and
"-"
ends of the battery must match the
"+"
and
"-"
on the slots. If the
battery is not inserted correctly, the device won't work.
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Restart the computer again.
2. Reducing Interference with Other Wireless Devices
All 27MHz radio-based devices are subject to interference from other 27MHz radio-
based devices, such as cordless telephones, cordless baby monitors, and cordless toys.
It may help to move the receiver unit and the base unit for the other wireless device
(such as cordless telephone cradle) as far apart as possible. In order to have best
performance, you may need to experiment and find a location best for your receiver.
Avoid to use this device on a metal surface because a large surface of iron, aluminum,
copper, or other metal may act like a shielding to the RF antenna of the mouse and the
receiver.
3. Interference with other RF wireless mouse
Please switch the channel to the other one. To do so, you need to slide the channel
switch on both the receiver and the mouse to the other side. A new identification code
may require if there happens a cross reception of RF signal from other same model of
RF mouse. Please see Step 2 of the
Installation Guide
on “Establishing communication
between the receiver and the mouse” to generate a new ID code.
Normally, the effective transmission distance is about 4.5 feet, depending on the
environment. If the effective distance between the mouse and the receiver is bad, try to
change the location of the receiver.
4. If you have difficulty connecting the wireless mouse:
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Increase the distance between the set of wireless mouse and other radio device units.
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Turn off the other wireless devices, or their base units, which are in the proximity of the
receiver.
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Try connecting the wireless mouse and its receiver again.
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To verify that your device is connected and working properly, open a document and try
the device.