Dex RC-DEX, User Instructions

Page: 17 / 40

17
IN CASE OF MALFUNCTION
This page includes some quick advice if your remote
control fails or performs unsatisfactorily. If problems
persist, contact your hearing care professional for as-
sistance.
Problem Possible cause Solution
Your remote
control does
not work The battery is dead or
does not work Change the battery
The battery in your
tinnitus device is
exhausted Change the battery
Out of operating range
(< 1m/approx. 3 ft) Move within operat-
ing range
Strong electromagnet-
ic interference Move away from in-
terference source
RC-DEX and tinnitus
devices not matched Contact your hearing
care professional