English
15
TROUBLESHOOTING
DANGER: To reduce the risk of serious personal injury, turn unit off, remove safety key, and remove battery
pack before making any adjustments or removing/installing attachments or accessories.
An accidental start-up
can cause injury.
if you have any questions or comments about this or any
D
e
WALT
tool, call us toll free at:
1-800-4-
D
e
WALT
(1-800-433-9258).
PROBLEM
SOLUTION
Mower doesn’t run when bail
handle is activated
• Check to make sure safety key has been installed and is fully seated and that
button on switch housing is being completely depressed before pulling
bail handle.
• Release bail handle to turn mower off. Remove safety key and battery pack, turn
mower over and check that blade is free to turn.
• Check that the battery cavity is free of debris and is connected properly.
• Has battery been fully charged? Press state of charge button.
Motor stops while mowing
• Release bail handle to turn mower off. Remove safety key and battery pack. Turn
mower over and check that blade is free to turn.
• Raise cutting height of wheels to highest position and start mower.
• Check that the battery cavity is free of debris and is connected properly.
• Has battery been fully charged? Press state of charge button.
• Avoid overloading the mower. Slow down the cutting pace, or raise the
cut height.
Mower runs but cutting
performance is unsatisfactory, or
does not cut entire lawn
• Has battery been fully charged? Press state of charge button.
• Release bail handle to turn mower off. Remove safety key and battery pack. Turn
mower over and check:
-
Blade for sharpness - Keep blade sharp.
-
Deck and discharge chute for clogging.
• Wheel height adjustment may be set too low for grass condition. Raise
cutting height.
Mower is too hard to push
• Release bail handle to turn mower off. Remove safety key and battery pack.
Raise cutting height to reduce deck drag on grass. Check each wheel for
free rotation.
Mower is abnormally noisy
and vibrates
• Release bail handle to turn mower off. Remove safety key and battery pack. Turn
mower on side and check blade to ensure it has not been bent or damaged. If
blade is damaged, replace with a
D
e
WALT
replacement blade. If the underside
of the deck is damaged, return mower to a
D
e
WALT
Authorized service center.
• If there is no visible damage to the blade and the mower still vibrates: Release
bail handle to turn mower off. Remove safety key and battery pack. Disassemble
entire blade assembly as described in the
Removing and Installing Blade
section. Remove any debris and clean each piece. Replace each piece as
described in the
Removing and Installing Blade
section. If mower still vibrates,
return the mower to an authorized
D
e
WALT
authorized service center.
Mower not picking up clippings
with bag
• Chute clogged. Release bail handle to turn mower off. Remove safety key and
battery pack. Clear chute of grass clippings.
• Raise cutting height of wheels to shorten length of the cut.
• Bag full. Empty bag more often.
