Troubleshooting
Problem
Possible Cause
Solution
No sound, or very low sound
signal
USB cable not connected
(properly)
Connect the USB cable to your
computer / make sure the cable is
connected properly
Volume set too low
Increase input volume and gain on
your mixer, interface or other
sound processing device
Microphone positioned too far
away
Place the microphone closer to the
sound source
Rattling and cracking sounds
Moisture inside the microphone
Allow the microphone to dry in
room temperature. Avoid use of
the microphone in humid or moist
environments. Do not let the
microphone come in contact with
water or liquids.
Loud, high frequencies coming
from the speakers
Microphone is positioned too close
to the speakers, which is causing
feedback
Move the microphone further away
from the speakers, or change the
position to prevent the microphone
from being aimed directly at the
speakers.
Microphone signal is interrupted
Loose or broken USB cable
Check if the USB cable is plugged
into the microphone correctly. If
that does not solve the problem,
try replacing the cable.
Distortion and/or noise in the
captured sound
Too much airflow caused by vocals Use a pop filter or windshield (sold
separately)
All information and illustrations shown in this user manual are subject to change without further notice.
User manual version: 1.0
Creation date + author initials: 10-12-2015 RV Revision date + author initials: -
