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Error Message

Cause

Action

No Paper Fed T1

No Paper Fed T2

No Paper Fed T3

No Paper Fed T4

The machine failed to feed
paper from the indicated
paper tray.

Pull out the paper tray indicated on
the LCD and remove all jammed
paper.

No Paper MP

The MP tray is out of paper,
or paper is not loaded
correctly in the MP tray.

Do one of the following:

• Refill paper in the MP tray. Make

sure the paper guides are set to
the correct size.

• If paper is in the tray, remove it and

load it again. Make sure the paper
guides are set to the correct size.

No Paper T1

No Paper T2

No Paper T3

No Paper T4

The machine failed to feed
paper from the indicated
paper tray.

Do one of the following:

• Refill paper in the paper tray

indicated on the LCD. Make sure
the paper guides are set to the
correct size.

• If paper is in the tray, remove it and

load it again. Make sure the paper
guides are set to the correct size.

No Toner

The toner cartridge or the
toner cartridge and imaging
unit assembly is not
installed correctly.

Remove the toner cartridge and
imaging unit assembly. Remove the
toner cartridge from the imaging unit,
and reinstall the toner cartridge back
in the imaging unit. Reinstall the toner
cartridge and imaging unit assembly
back in the machine. If the problem
continues, replace the toner cartridge
with a new one.

Output Tray Full

The output paper tray is full. Remove printed paper from output

tray indicated on the LCD.

Replace Toner

The toner cartridge is at the
end of its life. The machine
stops all print operations.

Replace the toner cartridge with a
new one.

Supplies

Drum End Soon

The imaging unit is near the
end of its life.

Order a new imaging unit before the
LCD displays 

Replace Drum

.

Supplies

Replace Drum

It is time to replace the
imaging unit.

Replace the imaging unit with a new
one.

The imaging unit counter
was not reset when a new
imaging unit was installed.

Reset the imaging unit counter.

See the instructions included with the
new imaging unit.

10

Summary of Contents for ineo 5000i

Page 1: ...Dynamic balance ineo 5000i www develop eu Quick Guide ...

Page 2: ...ivers and software for the operating system and connection type you are using Quick Guide Learn the basic operations and basic machine maintenance See troubleshooting tips User s Guide This guide includes the additional contents of the Quick Guide In addition to information about the Print operations useful information is included about using the machine on a network Google Cloud Print Guide This ...

Page 3: ... on the touchscreen 2 Power On Off Turn the machine on by pressing Turn the machine off by pressing and holding down The LCD displays Shutting Down for a few seconds before going off 3 Touchpanel Back Press to go back to the previous menu Home Press to return to the Home screen Cancel Press to cancel an operation available when lit 1 General Information 2 ...

Page 4: ...s or Press to display the previous or next page 4 WiFi For infrastructure mode When the WiFi light is on your machine is connected to a wireless access point When the WiFi light blinks the wireless connection is down or your machine is in the process of connecting to a wireless access point For Ad Hoc mode The WiFi LED is always off 1 General Information 3 ...

Page 5: ...s Status If you are using a wireless connection a four level indicator in the Home screen displays the current wireless signal strength 0 Max If you see at the top on the screen press it to configure wireless settings 2 Toner Displays the remaining toner life Press to access the Toner menu 3 Settings Press to access the Settings menu Use the Settings menu to access all of your machine s settings I...

Page 6: ...to view it and then press to return to Ready Mode 1 General Information 5 ...

Page 7: ...ation see the User s Guide Load and Print Using the Paper Tray Load Paper in the Multi purpose Tray MP Tray Use the MP tray when printing on the following media Plain paper Thin paper Recycled paper Bond paper Letterhead Coloured paper Thick paper 1 Labels 1 Envelopes 1 Adjust the guides Fan the paper 1 Open the back cover face up output tray before printing to let the printed paper exit onto the ...

Page 8: ...ze and paper type in the printer before printing the document 1 From the document that you are trying to print open the Print dialog 2 If necessary adjust the settings 3 Print the document For details of the function of the printer driver refer to the Help of the printer driver 3 Print 3 Print 7 ...

Page 9: ... cables are securely connected to the machine and the computer Find the Error Find the Solution Using the LCD 1 Follow the messages on the LCD 2 See the instructions in the following table 3 If you cannot resolve the error see the User s Guide Error and Maintenance Messages The most common error and maintenance messages are shown in the table Error Message Cause Action Cartridge Error The toner ca...

Page 10: ... the toner cartridge and imaging unit assembly and pull out all jammed paper Close the front cover Jam MP Tray The paper is jammed in the MP tray Remove all jammed paper from in and around the MP tray Press Retry Jam Rear The paper is jammed in the back of the machine Open the fuser cover and remove all jammed paper Close the fuser cover Jam Tray1 Jam Tray2 Jam Tray3 Jam Tray4 The paper is jammed ...

Page 11: ...orrect size No Toner The toner cartridge or the toner cartridge and imaging unit assembly is not installed correctly Remove the toner cartridge and imaging unit assembly Remove the toner cartridge from the imaging unit and reinstall the toner cartridge back in the imaging unit Reinstall the toner cartridge and imaging unit assembly back in the machine If the problem continues replace the toner car...

Page 12: ...Supplies Toner Low If the LCD displays this message you can still print The toner cartridge is near the end of its life Order a new toner cartridge now so you have it ready when the LCD displays Replace Toner A Troubleshooting 11 ...

Page 13: ...ine 1 2 3 4 Error messages 1 Jam Rear 2 Jam 2 sided 3 Jam Tray 4 Jam Inside Solutions for Wireless Connection If you cannot connect your machine to the wireless network see the following User s Guide Print the WLAN Report Installation Alternate wireless configuration method 12 ...

Page 14: ...right press d or c Inserting spaces To enter a space press twice to choose special characters then press the space button Making corrections If you entered a character incorrectly and want to change it press d or c to move the cursor to the incorrect character and press Enter the correct character To insert a character press d or c to move the cursor to the correct place and then enter the charact...

Page 15: ...www develop eu ...

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