Servicing
Deutschmann Automation GmbH & Co. KG
30
Instruction manual LOCON 100 / 200 and ROTARNOCK 80 / 100 with fieldbus connection V. 1.0
22.1.08
13 Servicing
Should an error message occur, first off all please take all measures described in chapter Error
messages.
Should questions occur that are not covered by this manual, please contact the responsible
sales partner (see internet: http://www.deutschmann.de) or contact us directly.
Please keep the following information ready at hand when you call:
Device designation
Serial number (S/N)
Item No.
Error number and error description (see chapter 13.1 "Returning a unit")
You can reach us on the following Hotline number. Lines are open from
Monday to Thursday from 8 am to 12 pm and from 1 pm to 4 pm, Friday from 8 am to 12 pm.
Central office & sales department:
+49-(0)6434-9433-0
Technical hotline:
+49-(0)6434-9433-33
Fax Central office & sales department:
+49-(0)6434-9433-40
Fax technical hotline:
+49-(0)6434-9433-49
13.1
Returning a unit
If you return a unit to us, we require as comprehensive a description of the error as possible. We
require the following information in particular:
•
What error no. is indicated
•
How is the unit externally wired (outputs, ..)? Please state all connections of the unit.
•
What were you last doing on the unit (error on power-up, ...)?
The more precise your information and error description, the more precisely we can check the
possible causes.
For devices that are returned without an error description a standard test is made. We have to
charge this standard test even if no error was found.
13.2
Internet
On our Internet-homepage (URL) various software can be loaded. Beyond that you will also find
topical information on Deutschmann products, instruction manuals and a list of our distribution
partners.
URL:
www.deutschmann.de
S7 example project for:
Device
Project
Profibus-ID
ROTARNOCK 80 / ROTARNOCK 100
LOCON 100 / LOCON 200
NSW_v2_d.zip (German)
9
NSW_v2_d.zip (English)
9
Summary of Contents for LOCON 100
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