Symptom:
Key cylinder is loose or sticks out.
Does not arm, key requires high effort to rotate.
Unit in constant alarm mode.
Turning key CCW does not reset alarm.
Unit goes into alarm when service requires
opening the front cover.
Not enough bypass time when set at max.
Goes into alarm when trying to set time.
Unit does not reset once in alarm mode.
Unit chirps every 20 to 30 seconds.
This is a low battery indication.
Probable cause / Fix
Tapered collar not installed.
Hex nut is not secure.
103970 bracket not installed or installed backwards (Flange goes towards the cover).
Incorrect cam on mortise cylinder. Should be Yale type cam.
Self adjusting switch cam mounting screws overly tight.
Magnetic switch too far from magnet or connected to the wrong terminals on the
PWA.
Wrong type of switch contact. Must be closed contact with the door closed and
magnet in correct position.
Pull tamper switch plunger fully out, turn key CCW. Make sure door is closed during
initial opening of the cover.
Change switch positions as needed. See label on inside front cover for options.
Turn key CCW and release. Then press the 'Activate Timed By-Pass' button.
Make sure door is fully closed.
Make sure wiring to the magnetic switch is not damaged or cut.
Check AC power to the device, and that building power is present at the outlet.
Make sure optional plug-in transformer is plugged in and the holding screw installed.
Check for damaged wiring between the transformer and the EAX-3500.
The battery should be replaced every three years
EAX-3500 Troubleshooting
6)
TO ACTIVATE TIMED BYPASS:
Rotate key counterclockwise (CCW) until light bar meter flashes, release key.
To add By-Pass time press 'ACTIVATE TIMED BY-PASS' button. Light bar illuminates gradually as more By-Pass time is added.
Release button. Single green LED turns ON indicating By-Pass time is set.
Remove key and prop door open.
NOTE: Alarm automatically arms and resets if door closes before time expires.
7)
ADD ADDITIONAL TIMED BYPASS:
Insert key and rotate CCW single green LED turns.
Release key
Press 'ACTIVATE TIMED BY-PASS' button. Light bar illuminates gradually as more By-Pass time is added.
Note:
If By-Pass time expires while door is open, alarm will sound.
TO SILENCE ALARM:
Close door, insert and rotate key CCW.
8) To service device pull plunger on tamper switch as shown in Detail C. Rotate access control key CCW.
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