POP-UP (OPTIONAL) INSTALLATION PROCEDURE
MAINTENANCE
INSTALLATION PROCEDURE
Design House is a registered
brand of DHI Corp.
Mequon, WI 53092
1-800-558-8700
TWO HANDLE
LAVATORY FAUCET
TROUBLE SHOOTING
SPRING
GASKET
FAUCET BODY
FAUCET SHANK
WING NUT
INDICATOR CAP
HANDLE SCREW
HANDLE
RUBBER VALVE
SEAT
RETAINER NUT
CARTRIDGE
LIFT ROD
Many of these
parts come
preassembled.
This exploded
diagram is to
assist in trouble
shooting.
C
Your new Design House faucet is designed to give you years of trouble free performance. Keep it
looking new by cleaning it periodically with a soft cloth. Avoid abrasive cleaners, steel wool and harsh
chemicals that will dull the finish and void your warranty.
Brass finishes are polished, then protected with a lacquer coating to help prevent tarnishing. Clean
these surfaces only with a damp, soft cloth.
CONSUMER PROTECTION WARNING
Under the Safe Drinking Water Act, the U.S. Environmental Protection Agency restricts the
amount of lead used in brass and solder. Your new faucet is made in strict compliance with all
government standards. The materials used in the manufacture of this faucet are of industry
standard quality and are similar to other plumbing products having brass fittings.
To reduce the amount of lead in your drinking water, allow the water to run for a moment before
filling your glass and remember to always use cold water for drinking purposes.
C
C
H
H
C
H
C
H
C
H
C
TO
HOT
TO
COLD
1. Shut off hot and cold water supplies under sink. Plug sink drain with cloth to avoid losing small
parts. Remove old faucet
2. FIT GASKET TO BOTTOM OF
FAUCET BODY BEFORE
INSTALLING FAUCET ON SINK.
Install faucet on sink with the
C (cold) to the right and the
H (hot) to the left. From under
sink, thread wing nut to threaded
shafts. Hand tighten.
3. WRAP THREADED FAUCET
SHANKS WITH TEFLON TAPE
BEFORE CONNECTING
WATER LINES.
Insert hose up into faucet shank
and carefully tighten nut.
4. Remove aerator and turn on
water. Allow both hot and cold
water to run for at least one
minute to flush system of any
debris. Turn off and replace
aerator.
5. Check for leaks. Correct by
slightly tightening connections. IF
LEAKS PERSIST, SEE TROUBLE
SHOOTING.
1. Remove stopper and unscrew
flange from pop-up assembly.
2. Insert pop-up drain body with mack
washer, plastic friction washer (not
included with plastic pop-ups) and
locknut through bottom of sink drain.
3. Apply silicone sealer to the
underside of the flange and screw it
to the top of the the pop-up drain
body. Unscrew the tail piece. Add
Teflon tape to the tail piece threads
and reattach.
4. Tighten locknut, making sure the
mack washer fits into drain hole. Insert
tail piece into waste drain tube and
tighten slipnut.
5. Insert stopper into the drain opening
in a removable or non-removable
position. Place pivot bushing inside of
pivot rod opening. Place pivot rod and
ball, and second bushing into opening.
Secure with retaining nut. Do not over
tighten.
6. Insert lift rod through lift rod strap.
Tighten with thumb screw.
7. Insert pivot rod into the first spring
clip hole. Guide the pivot rod through
one of the holes in the rod strap and
secure in the second spring clip hole.
8. Adjust the height of the lift rod by
loosening the thumb screw, positioning
the lift rod, and tightly resetting the
thumb screw.
Problem
: Faucet leaks from under handle.
Cause
: Retainer nut is loose or o-ring on
cartridge is dirty or twisted.
Action
:
1. Move handle to OFF position. Remove the
handle by unscrewing handle screw.
2. Tighten the retainer nut by turning it
clockwise. Move the cartridge stem to the ON
position. The leak should stop around the
cartridge stem.
3. If the leak does not stop, shut off the water
supply. Remove the retainer nut by turning it
counter clockwise. Lift out the cartridge valve.
Inspect the o-rings. Clear debris, untwist, or
replace if necessary.
4. Replace the cartridge making sure the wings
fit well into the cuts in the faucet body. Tightly
screw the retainer nut onto the faucet body.
5. Reinstall the handle.
Problem
: Faucet leaks around aerator or an
improper flow pattern.
Cause
: Aerator incorrectly fitted or dirty.
Action
:
1. Unscrew the aerator. Make sure all internal
parts are laying flat.
2. If there is debris, gently flush all parts inside.
3. Reinstall aerator.
Problem
: Water does not completely shut off.
Cause
: Rubber valve seat is dirty, stuck or broken.
Action
:
1. Determine which side (hot, cold or both) is
leaking by shutting off the cold water supply first. If
leaking persists, the problem is on the hot side.
Shut off the hot water supply to determine if both
sides have a problem.
2. Remove the handle on the problem side.
Loosen the retainer nut and lift out the cartridge
assembly.
3. Inspect the rubber valve seat in the faucet body.
Remove any debris. If the rubber seat is stuck
tightly in the water hole, push it gently with
fingertip so that it moves up and down smoothly.
The spring (with smaller end up) must be replaced
underneath the valve seat. If the valve seat is
worn or broken, replace it.
4. Replace the cartridge making sure the wings fit
well into the cuts in the faucet body. Tightly screw
the retainer nut onto the faucet body.
5. Reinstall the handle.
SILICONE
SEALER
TEFLON
TAPE
C
H
2
1
4
5
6
7,8
2
3
3
4
NON-
REMOVABLE
REMOVABLE
Your new Design House faucet will give you years of trouble free performance. Thank you for
choosing our product for your home.
Please read all of these instructions carefully before
installing your new faucet.
Helpful tools to install this faucet:
IMPORTANT POINTS
When installing your new faucet, hand tighten the connector nuts, then use one wrench to
anchor the fitting and a second wrench to tighten the nut one additional turn. Connections that are
too tight will reduce the integrity of the system.
Wrap all threaded connections (except aerator thread in spout) with Teflon tape available from
your local hardware or plumbing supply store. Always wrap in a counter-clockwise direction.
SAFETY TIPS
ALWAYS
protect your eyes with safety glasses.
basin wrench
Teflon tape
(2) crescent wrenches
silicon sealer
flashlight
faucet supply tubes
Models 529164, 529503, 529537
527010, 527044, 527069, 527333
527390, 527432, 527457, 529156
529396, 527812, 529016, 529677
529909, 529917, 529289, 529644
529479, 527002, 526657, 526665
526673, 526681, 526855, 526921
526939, 528562
DRAIN STOPPER
FLANGE
MACK WASHER
PLASTIC FRICTION
WASHER
LOCKNUT
TAIL PIECE
BUSHING
BUSHING
PIVOT ROD
& BALL
RETAINING
NUT
SPRING
CLIP
ROD
STRAP
PIVOT ROD
OPENING
POP-UP DRAIN
BODY
THUMB
SCREW
POP-UP INSTALLATION
EXPLODED PARTS
