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901268-01D

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27

For more information, visit www.desatech.com

For more information, visit www.desatech.com

1.    Where will the product be used?

       

❍ 

Living/Family Room    

❍ 

Office/Warehouse    

❍ 

Utility Shed/Outbuilding    

❍ 

Garage    

❍ 

Bedroom    

❍ 

Bathroom    

❍ 

Other

2.    If you bought this product yourself, did you plan to purchase this type of product before going into the store?    

❍ 

Yes   

❍ 

No

3.    Who selected the product?   

 Male   

 Female   

 Both

4.    What is the population of your area?   

❍ 

Under 10,000    

❍ 

10,000 to 25,000    

 25,000 to 50,000    

❍ 

50,000 to 100,000    

       

❍ 

100,000 to 250,000    

❍ 

Over 250,000

5.    What is your primary source of heat?    

❍ 

Propane (LP Gas)    

❍ 

Fuel Oil    

❍ 

Wood    

❍ 

Natural Gas    

❍ 

Electric    

❍ 

Other

6.    How was the product installed?   

❍ 

Professional Installer    

❍ 

Self    

❍ 

Other

7.    Cost of product excluding sales tax? $___________________

8.    Cost to install product? $____________________

9.    Type of store where product was purchased?   

❍ 

Hardware    

❍ 

Propane Dealer    

❍ 

Natural Gas/Utility Co.    

❍ 

Home Center/Builder’s Supply

       

❍ 

Fireplace or Hearth Shop    

❍ 

Farm Store    

❍ 

Other

10.  What motivated you to buy this product?   

❍ 

Sudden Cold Weather    

❍ 

Replace Older Model    

❍ 

D.I.Y. Home Project    

       

❍ 

Emergency Back-Up Heat    

❍ 

Heater was on Sale    

❍ 

Energy Savings/High Efficiency    

❍ 

Construction Project     

❍ 

Other

11.   How did you learn about this product brand? 

❍ 

Advertising    

❍ 

Relative or Friend    

❍ 

Store Display    

❍ 

Other ________________________

12.   Level of Education of Purchaser: 

❍ 

Some High School    

❍ 

Completed High School    

❍ 

Completed College    

❍ 

Completed Graduate School

13.   Age of Purchaser:  

❍ 

Under 20    

❍ 

20 - 29    

❍ 

30 - 39    

❍ 

40 - 49    

❍ 

50 - 59    

❍ 

60 or Over

14.   Buyer’s total annual household income:   

❍ 

Under $15,000    

❍ 

$15,000 to $19,999    

❍ 

$20,000 to $34,999    

❍ 

$35,000 to $49,999    

        

❍ 

$50,000 to $74,999    

❍ 

$75,000 to $99,999    

❍ 

$100,000 and Over

15.   Store where product was purchased:

        Name: ______________________________________

        City:  _______________________  State: __________

16.   In choosing this product, how important were the following:

    

       Availability

       Price

       Brand Name

       Overall Quality

       Heat Output

       Made in USA

       Warranty

       Local Service

       Value for Price

       Prior Brand Experience

       Controls Location

       Thermostat, Remote, or Manual Operation

       Ease of Operation

       Special Features

       Salesperson’s Recommendation

       Friend/Relative’s Recommendation

       Portability

       Quiet Operation

OWNER'S REGISTRATION FORM

Please answer the following questions to register your product with DESA International:

In order to provide better customer service for this and future purchases, we recommend that you register your product with us. 
You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s
Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:

Not Important

Somewhat Important

Very Important

Brand:                                                                 

(Comfort Glow, Vanguard, etc.)

Model:

(EFP33PR, VTGH33NR, etc.)

Date Purchased:

Note:

 Keep receipt for warranty verification.

Serial Number:

7 or 9 digit number located on product or identification tag.

First Name:                                                        

Last Name: 

Address:

City:

State:

Zip:

    Country:

Home Phone:      (           )             -         

E-Mail:

Summary of Contents for VVDA18M

Page 1: ...a solid fuel burningmasonryorUL127factory builtfireplace constructedofnon combustible material and con nectedtoaworkingflue Seepage 4 for minimum flue opening WARNING Thisisagas firedappliance Itusesa...

Page 2: ...low the gas supplier s instructions if you cannot reach your gas supplier call the fire department 3 Never install the log set in a recreational vehicle where curtains furniture clothing or other flam...

Page 3: ...ed service person should install ser vice or repair log set 18 Keep the appliance area clear and free from combustible ma terials gasoline and other flammable vapors and liquids 19 Provide adequate cl...

Page 4: ...the house Inspect chimney flue for damage NOTICE Installation service and repair of this appli ance must be performed by a qualified installer ser vice agency company or gas supplier experienced with...

Page 5: ...t trap in supply line as shown in Figure 4 Locate sediment trap where it is within reach for cleaning Install in piping system between fuel supply and heater Locate sediment trap where trapped matter...

Page 6: ...meter to equipment shutoff valve see Figure 5 Apply a noncorrosive leak detection fluid to all joints Bubbles forming show a leak 4 Correct all leaks at once Figure 5 Checking Gas Joints Gas Meter Equ...

Page 7: ...e kit included with this appliance contains an orifice installed in an air mixer fitting 7 Usingthreadsealant resistanttotheactionofpropane LPgas on smaller end of fitting screw the burner inlet fitti...

Page 8: ...ished testing turn the gas shutoff valve OFF to ex tinguish all flames ADDING PAN MATERIAL 1 Openthebagofashbedmaterial vermiculite andspreaditevenly across the burner pan to the top You may overflow...

Page 9: ...TO TURN OFF PULL PUSH ON ON FROM PILOT POSITION SLIGHT PUSH TO TURN OFF PULL PUSH FROM PILOT POSITION SLIGHT PUSH TO TURN OFF PULL PUSH ON OFF On Off OFF OFF A This appliance has a pilot which must b...

Page 10: ...will be steady not lifting or floating Flames should go up through the middle of logset Flames should not spill to the edges of the pan or sides of the logset Figure 18 shows a typical flame pattern...

Page 11: ...bon soot where flames contact the logs This is especially true with propane LP gas Burner is excessively noisy Note The movement and combustion of gas will create low unavoidable levels of noise Burne...

Page 12: ...2 Contact local natural or propane LP gas company 3 Replace burner orifice 4 Reconnect leads 1 Adjust pilot flame for approximately 2 blue flame 2 Replace pilot orifice set TROUBLESHOOTING Continued P...

Page 13: ...ment at above OBSERVED PROBLEM Logsetproducesaclicking tickingnoise just after burner is lit or shut off Log set produces unwanted odors Gas odor even when control knob is in OFF position Gas odor dur...

Page 14: ...more information visit www desatech com ILLUSTRATED PARTS BREAKDOWN VVSA18M VVSA24M VVDA18M VVDA24M AND VVDA30M 3 2 14 8 26 25 15 16 13 20 21 18 24 19 6 4 17 22 23 10 7 5 5 9 9 11 12 1 27 ILLUSTRATED...

Page 15: ...1078 01 901078 01 901078 01 Nut 8 32 1 13 901076 01 901076 01 901076 01 Screw 8 32 x 3 8 1 14 901082 01 901082 01 901082 01 901082 01 901082 01 Regulator 1 15 901066 02 901066 02 901066 02 901066 02 9...

Page 16: ...atech com ILLUSTRATED PARTS BREAK DOWN HANOVER ROUND OAK LOG MODELS VSLR18 VSLR24 KINGSTON SPLIT OAK LOG MODELS VDLCR18 VDLCR24 AND VDLCR30 4 2 7 8 5 6 9 3 15 12 1 14 13 10 11 Kingston Split Oak Logs...

Page 17: ...02 901567 02 Bottom Rear 1 2 901603 01 901604 01 901604 04 Bottom Front 1 3 901593 01 901594 01 901595 01 Bottom Front 1 4 901580 02 VR 11 VC Top Log 1 5 901588 01 901588 01 901588 01 VS 12 Top Log 1...

Page 18: ...re information visit www desatech com ILLUSTRATED PARTS BREAKDOWN MODELS FVSA18M FVSA24M FVDA18M FVDA24M AND FVDA30M 3 2 14 8 26 25 15 16 13 20 21 18 24 19 6 4 17 22 23 10 7 5 5 9 9 11 12 1 27 ILLUSTR...

Page 19: ...1 13 901076 01 901076 01 901076 01 Screw 8 32 x 3 8 1 14 901082 01 901082 01 901082 01 901082 01 901082 01 Regulator 1 15 901066 02 901066 02 901066 02 901066 02 901066 02 Propane LP Brass Air Mixer 1...

Page 20: ...h com ILLUSTRATED PARTS BREAKDOWN ARLINGTON ROUND OAK LOG MODELS FSLR18 FSLR24 MANCHESTER SPLIT OAK LOG MODELS FDLCR18 FDLCR24 AND FDLCR30 4 2 7 8 6 5 3 15 12 1 14 13 10 11 9 Manchester Split Oak Logs...

Page 21: ...01 901658 01 Bottom Front Log 1 3 901666 01 901667 01 901668 01 Bottom Front Log 1 4 901619 01 901619 01 901619 01 FS 12Y Top Log 1 5 901617 01 901617 01 901617 01 FS 16 Top Log 1 6 901612 01 901612...

Page 22: ...more information visit www desatech com ILLUSTRATED PARTS BREAKDOWN MODELS CVDA18M CVDA24M AND CVDA30M 3 26 14 8 2 25 15 16 13 20 21 18 24 19 6 4 17 22 35 23 10 7 5 9 9 11 12 1 27 27 33 32 31 28 29 3...

Page 23: ...Propane LP Brass Air Mixer 1 16 901065 05 901065 03 901065 04 Propane LP Brass Orifice 1 17 901075 01 901075 01 901075 01 Screw 1 4 8 B pt 2 18 901079 01 901079 01 901079 01 Pilot Valve Control Dial...

Page 24: ...ww desatech com ILLUSTRATED PARTS BREAKDOWN MODELS CVSA18M CVSA24M CPVSA18M AND CPVSA24M 3 23 11 8 2 22 12 13 17 18 15 21 16 6 4 14 19 20 37 10 9 9 1 6 24 25 26 27 28 29 36 30 35 34 33 32 31 7 5 ILLUS...

Page 25: ...8 B pt 4 15 901079 01 901079 01 901079 01 901079 01 Pilot Valve Control Dial 1 16 901080 01 901080 01 901080 01 901080 01 Pilot Valve Dial Extension 3 1 17 097159 04 097159 04 097159 04 097159 04 Piez...

Page 26: ...4 ORNAMENTAL GRATE ENHANCER GA9360A Not Shown For 24 models only Additional decoration for front grate 30 ORNAMENTAL GRATE ENHANCER GA9370A Not Shown For 30 models only Additional decoration for front...

Page 27: ...ted College Completed Graduate School 13 Age of Purchaser Under 20 20 29 30 39 40 49 50 59 60 or Over 14 Buyer s total annual household income Under 15 000 15 000 to 19 999 20 000 to 34 999 35 000 to...

Page 28: ...901268 01D 28 For more information visit www desatech com For more information visit www desatech com 2701 Industrial Drive P O Box 90004 Bowling Green KY 42102 9004 TM Postage Required TAPE TAPE...

Page 29: ...________________________________________________________ _______________________________________________________________________________________________ _______________________________________________...

Page 30: ...on and any and all such other costs related to repairing a defective log set will be the responsibility of the owner TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF...

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