Desa Victor Hearth Owner'S Operation And Installation Manual Download Page 20

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113084-01C

POSSIBLE CAUSE

1. Burner orifice clogged

2. Inlet gas pressure is too low

3. Thermopile leads disconnected

or improperly connected

4. Burners will not come on in

remote position

1. Manifold pressure is too low

2. Burner orifice clogged

1. Burner orifice is clogged or

damaged

2. Damaged burner
3. Gas regulator defective

1. Not enough air

2. Gas regulator defective
3. Residues from manufacturing

processes and logs curing

1. Not enough combustion/ven-

tilation air

1. Turning control knob to HI po-

sition when burner is cold

2. Air in gas line

3. Air passageways on heater

blocked

4. Dirty or partially clogged

burner orifice

1. Improper log placement

2. Drafts or other air currents af-

fecting flame pattern

3. Air holes at burner inlet

blocked

4. Burner flame holes blocked

REMEDY

1. Clean burner (see

Cleaning

and Maintenance

, page 18) or

replace burner orifice

2. Contact local propane/LP or

natural gas company

3. Reconnect leads (see

Wiring

Diagram

, page 26)

4. Replace battery in transmitter

and hand-held remote

1. Contact local propane/LP or

natural gas company

2. Clean burner (see

Cleaning

and Maintenance

, page 18) or

replace burner orifice

1. Clean burner (see

Cleaning

and Maintenance

, page 18) or

replace burner orifice

2. Replace damaged burner
3. Replace gas control

1. Check burner for dirt and debris.

If found, clean burner (see

Clean-

ing and Maintenance

, page 18)

2. Replace gas control
3. Problem will stop after a few

hours of operation

1. Refer to

Air for Combustion

and Ventilation

requirements

(page 5)

1. Turn control knob to LO posi-

tion and let warm up for a minute

2. Operate burner until air is re-

moved from line. Have gas
line checked by local propane/
LP or natural gas company

3. Observe minimum installation

clearances (see page 8)

4. Clean burner (see

Cleaning

and Maintenance

, page 18) or

replace burner orifice

1. Properly locate logs (see

In-

stalling Gas Log Into Stove,

page 11)

2. Eliminate source of drafts

around heater

3. Clean out air holes at burner in-

let. Periodically repeat as needed

4. Remove blockage or replace

burner

OBSERVED PROBLEM

Burner does not light after ODS/
pilot is lit

Delayed ignition burner

Burner backfiring during com-
bustion

Slight smoke or odor during ini-
tial operation

Moisture/condensation noticed
on windows

Heater produces a whistling
noise when burner is lit

Dark residue on logs or inside of
fireplace

TROUBLESHOOTING

Continued

Summary of Contents for Victor Hearth

Page 1: ...ot try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediatelycallyourgassupplierfromaneighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a quali fied installer service agency or the gas supplier UNVENTED VENT FREE GAS STOVE HEATER OWN...

Page 2: ...must be provided Refer to Air for Combustion and Ventilation section on page 5 of this manual This appliance may be installed in an aftermarket permanently located manufactured mobile home where not prohibited by local codes This appliance is only for use with the type of gas indicated on the rating plate This appliance is not convertible for use with other gases Aftermarket Completion of sale not...

Page 3: ...e and proper operation of this heater WARNING Any change to this heater or its controls can be dangerous WARNING Do not use a blower insert heat exchanger insert or other accessory not approved for use with this heater WARNING Do not allow fans to blow directly into the heater Avoidanydraftsthatalterburner flame patterns Ceiling fans can create drafts that alter burner flame patterns Altered burne...

Page 4: ...ly This heater has an Oxy gen Depletion Sensing ODS safety shutoff system The ODS shuts down the heater if not enough fresh air is available See Air for Com bustion and Ventilation page 5 If heater keeps shutting off see Troubleshooting page 19 11 Do not run heater where flammable liquids or vapors are used or stored under dusty conditions 12 Do not use this stove to cook food or burn paper or oth...

Page 5: ...uction unless provisions are provided foradequatecombustionandven tilation air Read the following in structions to insure proper fresh air for this and other fuel burning appliances in your home Today s homes are built more energy efficient than ever New materials increased insulation and new construction methods help reduce heat loss in homes Home owners weather strip and caulk around windows and...

Page 6: ...be tween them AIR FOR COMBUSTION AND VENTILATION Continued DETERMINING FRESH AIR FLOW FOR HEATER LOCATION Determining if You Have a Confined or Unconfined Space Use this work sheet to determine if you have a confined or unconfined space Space Includes the room in which you will install fireplace plus any adjoining rooms with doorless pas sageways or ventilation grills between the rooms 1 Determine...

Page 7: ... on the wall connecting the two spaces see options 1 and 2 Figure 2 You can also remove door into adjoining room see option 3 Figure 2 Follow the National Fuel Gas Code ANSI Z223 1 NFPA 54 Section 5 3 Air for Combustion and Ventilation for required size of ventilation grills or ducts Ventilation Air From Outdoors Provide extra fresh air by using ventilation grills or ducts You must provide two per...

Page 8: ... heaters add moisture to the air Although this is beneficial installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture See Air for Combustion and Ventilation page 5 CHECK GAS TYPE Use only the correct type of gas natural or pro pane LP If your gas supply is not the correct gas type do not install heater Call dealer where you bought heater for proper ...

Page 9: ...stove body on back to attach bottom components to stove body see Fig ure 5 Rest stove on drop cloth or blanket to avoid scratching stove edges 6 Remove remaining pallet wood attached to bot tom of stove body see Figure 6 Use an adjust able wrench or 12mm socket to remove bolts 7 Fasten each leg to stove with four 4 M8 x 1 25 20mm bolts Use a flat washer and lock washer with each bolt Tighten bolts...

Page 10: ...s handle the gas log heater by the heater base only 14 Fasten stove pan to stove with two 2 M6 x 1 25mm bolts Use a flat washer and lock washer with each bolt Tighten bolts into threaded holes on stove body see Figures 7 and 9 Use an adjustable wrench or a 10mm socket 15 Set top grates into stove top Figure 7 Locating Threaded Holes for Stove Bottom Legs and Door Attachment Appearance May Vary Dep...

Page 11: ...nd washers 6 Place freestanding stove in desired position in room Be sure to maintain clearances to combustibles as outlined on page 8 CAUTION After installation and periodically thereafter check to ensure that no flame comes in contact with any log With the heater set to HI check to see if flames contact any log If so reposition logs according to the log installation instruc tionsinthismanual Fla...

Page 12: ...iron or steel pipe Inter nally tinned copper tubing may be used in certain areas Check your local codes Use pipe of 1 2 diameter or greater to allow proper gas volume to heater If pipe is too small undue loss of volume will occur Figure 14 Gas Regulator Location and Gas Line Access Into Stove Cabinet Gas Inlet Connection Access Gas Log Heater Back View Side View Figure 15 External Regulator With V...

Page 13: ...st Pressures In Excess Of 1 2 PSIG 3 5 kPa 1 Disconnect appliance with its appliance main gas valve control valve and equipment shutoff valve from gas supply piping system Pressures in excess of 1 2 psig will damage heater regulator 2 Cap off open end of gas pipe where equip ment shutoff valve was connected 3 Pressurize supply piping system by either opening propane LP supply tank valve for propan...

Page 14: ...which must be lighted by hand When lighting the pilot follow these instructions exactly B BEFORE LIGHTING smell all around the appliance area for gas Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electric switch do not use any phone in your building Immediately call...

Page 15: ... 30 seconds release control knob If control knob does not pop out when re leased contact a qualified service person or gas supplier for repairs Note If pilot goes out repeat steps 4 through 8 9 Slightly push in and turn control knob coun terclockwise to the ON position 10 Wait one minute and switch remote selector switch to the ON position to light burners Note AUTO is only functional when using G...

Page 16: ...he control button again until burner turns off see Figure 23 TO LOCK press both buttons on hand held re mote control until light stops flashing Hand held remote control is now locked If the fire is on it will be turned off automatically In the locked state the light will not light up when any button is pressed TO UNLOCK press both buttons together on hand held remote control until the light stops ...

Page 17: ... the hand held remote in the MANU or AUTO mode to prevent inadvertent opera tion i e children operating the hand held re mote control etc The keypad is locked in ei ther on or off Press the POWER and LOCK buttons together to turn the unit on or off OPERATING HEATER Continued INSPECTING BURNERS Check pilot flame pattern and burner flame pat terns often PILOT FLAME PATTERN Figure25 showsacorrectpilo...

Page 18: ...an You can use a vacuum cleaner in the blow position If using compressed air in a can please follow the directions on the can If you don t follow directions on the can you could damagethepilotassembly Note Removingtherear panel Figure 5 page 8 and top grate s of your stove will make cleaning easier 1 Shut off the unit including the pilot Allow the unit to cool for at least thirty minutes 2 Inspect...

Page 19: ...pressure B Dirty or partially clogged ODS pilot 5 Thermocouple connection loose at control valve 6 Thermocouple damaged 7 Control valve damaged REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Replace ignitor cable 4 Replace piezo ignitor 5 Replace pilot assembly 6 Replace pilot assembly 1 Turn on gas supply or open equipment shutoff ...

Page 20: ...ny 2 Clean burner see Cleaning and Maintenance page 18 or replace burner orifice 1 Clean burner see Cleaning and Maintenance page 18 or replace burner orifice 2 Replace damaged burner 3 Replace gas control 1 Check burner for dirt and debris Iffound cleanburner seeClean ing and Maintenance page 18 2 Replace gas control 3 Problem will stop after a few hours of operation 1 Refer to Air for Combustion...

Page 21: ...s paint paint remover cigarette smoke cements and glues new carpet or textiles etc create fumes These fumes may mix with combustion air and create odors These odors will disappear over time POSSIBLE CAUSE 1 Heater burning vapors from paint hairspray glues cleaners chemicals newcarpet etc See IMPORTANTstatementabove 2 Gas leak See Warning statement at top of page 1 Not enough fresh air is available...

Page 22: ...tech com 113084 01C 22 ILLUSTRATED PARTS BREAKDOWN MODELS SVYD18PRA AND SVYD18NRA O F F P I L O T O N H I L O H I L O O F F P I L O T O N 17 17 18 19 24 15 14 16 13 12 12 11 22 23 20 10 9 21 4 8 5 3 2 21 7 6 1 ...

Page 23: ...2 103781 01 Gas Control Valve 1 11 103345 02 103345 02 Lower Bracket 1 12 M11084 38 M11084 38 Screw 8 x 38 7 13 Painted Base Assy 1 14 098271 10 098271 10 Ignitor Cable 1 15 102445 01 102445 01 Piezo Ignitor 1 16 103587 02 103587 02 Plate Switch 1 17 098304 01 098304 01 Screw 2 18 103784 04 103784 04 Flame Adjustment Knob Extension 1 19 103784 03 103784 03 Off Pilot On Knob Extension 1 20 M12461 2...

Page 24: ...1C 24 2 5 5 5 5 8 7 4 6 7 1 7 2 4 9 7 3 3 1R 1C 1L 10 9 10 ILLUSTRATED PARTS BREAKDOWN OXFORD VCIS SERIES AND PVCIS SERIES VICTOR HEARTH VH A SERIES Indicates Color Suffix Designation Oxford Stove Body Victor Hearth Stove Body ...

Page 25: ...ottom Floor Bolts M6 x 1 25mm Long With Flat Washer And Lock Washer 4 Per Unit 1 7 4 Leg Bolts M8 x 1 25 20mm Long With Flat Washer And Lock Washer 4 Per Unit 1 8 104178 01 Back Panel Bolts M6 x 1 20mm Long With Flat Washer And Lock Washer 4 Per Unit 1 9 113086 01 Left Door Black Oxford Only 1 113086 02 Left Door Porcelain Black Oxford Only 1 113086 03 Left Door Porcelain Green Oxford Only 1 11308...

Page 26: ... of your heater how heater was malfunctioning type of gas used propane LP or natural gas purchase date Usually we will ask you to return the part to the factory PARTS NOT UNDER WARRANTY Contact authorized dealers of this product If they can t supply original replacement part s call DESA Heating Products at 1 866 672 6040 for re ferral information When calling DESA Heating Products have ready model...

Page 27: ...ected on the wall thermostat and the log heater will automatically cycle from pilot to the heat setting selected WALL MOUNT ON OFF SWITCH GWMS2 Not Shown For remote ready models Allows the gas log heater to be turned on and off with a wall switch CLEANING KIT GCK Not Shown For all models Your vent free gas appliance re quires regular cleaning and maintenance to pre vent performance problems This k...

Page 28: ... a result of misuse accidents lack of proper maintenance or defects caused by improper installation Travel diagnostic cost labor transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner TO THE FULL EXTENTALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER ...

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