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OWNER’S MANUAL
You may have further questions about in-
stallation, operation, or troubleshooting.
If so, contact DESA International’s Techni-
cal Service Department at 1-800-323-5190.
TECHNICAL
SERVICE
SPECIFICATIONS
VN10
VN6C
Btu (Variable)
5,500/10,000
6,000
Type Gas
Natural Only
Natural Only
Ignition
Piezo
Piezo
Pressure Regulator
Setting
3" W.C.
3" W.C.
Inlet Gas Pressure (inches of water)
Maximum
10.5"
10.5"
Minimum
4"
4"
Dimensions, Inches (H x W x D)
Heater
20 1/2 x 13 1/2 x 5
20 1/2 x 13 1/2 x 5
Carton
25 x 16 11/16 x 7 1/2
25 x 16 11/16 x 7 1/2
Weight (pounds)
Heater
14
13
Shipping
18
17
When gas pressure is too low
• pilot will not stay lit
• burner(s) will have delayed ignition
• heater will not produce specified heat
When gas quality is bad
• pilot will not stay lit
• burner(s) will produce flames and
soot
• heater will backfire when lit
You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
natural gas supplier.
SERVICE HINTS
Note:
Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Parts Under Warranty
Contact authorized dealer from whom you
purchased this product. If they cannot sup-
ply original replacement part(s), call DESA
International’s Technical Service Depart-
ment at 1-800-323-5190 for referral infor-
mation.
When contacting your dealer or DESA In-
ternational, have ready:
• your name
• your address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natu-
ral gas)
• purchase date
Usually, we will ask you to return the defec-
tive part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product.
If they cannot supply original replacement
part(s), call DESA International’s Parts
Department at 1-800-972-7879 for referral
information.
When calling DESA International, have
ready:
• model number of your heater
• the replacement part number
REPLACEMENT
PARTS
ACCESSORY
Purchase this heater accessory from your
local dealer. If they cannot supply this ac-
cessory, call DESA International’s Parts
Department at 1-800-972-7879 for referral
information. You can also write to the ad-
dress listed on the back page of this manual.
MANUAL
SHUTOFF
VALVE -
GA5010
Manual shutoff
valve with 1/8"
NPT tap.
SERVICE
PUBLICATIONS
You can purchase a service manual from the
address listed on the back page of this
manual. Send a check for $5.00 payable to
DESA International.