www.desatech.com
119169-01E
21
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
Yellow flame during burner
combustion
Slight smoke or odor during
initial operation
Heater produces a whistling
noise when burner is lit
White powder residue forming
within burner box or on adja-
cent walls or furniture
Heater produces a clicking/
ticking noise just after burner
is lit or shut off
POSSIBLE CAUSE
1. Not enough air
2. Gas regulator defective
3. Clogged or dirty burner
1. Residues from manufactur-
ing processes
1. Turning control knob to 5 po-
sition when burner is cold
2. Air in gas line
3. Air passageways on heater
blocked
4. Dirty or partially clogged
burner orifice
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
1. Metal expanding while
heating or contracting while
cooling
REMEDY
1. Check burner for dirt and
debris. If found, clean
burner (see
Cleaning and
Maintenance
, page 18)
2. Replace gas regulator
3. Clean burner (see
Cleaning
and Maintenance
, page 18)
1. Problem will stop after a few
hours of operation
1. Turn control knob to 1 posi-
tion and let warm up for a
minute
2. Operate burner until air is
removed from line. Have
gas line checked by local
natural or propane/LP gas
company
3. Observe minimum installa-
tion clearances (see Figure
4, page 8)
4. Clean burner (see
Cleaning
and Maintenance
, page 18)
or replace burner orifice
1. Turn heater off when us-
ing furniture polish, wax,
carpet cleaners or similar
products
1. This is normal with most
heaters. If noise is exces-
sive, contact qualified ser-
vice person