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111921-01D

For more information, visit www.desatech.com

For more information, visit www.desatech.com

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OBSERVED PROBLEM

Burner does not light after pilot is lit

Delayed ignition burner

Burner backfiring during combustion

Slight smoke or odor during initial operation

Heater produces a whistling noise when
burner is lit

Glass soots

Fireplace produces a clicking/ticking noise
just after burners are lit or shut off

Remote does not function

REMEDY

1. Clean burner (see 

Cleaning and Mainte-

nance

, page 27) or replace burner orifice

2. Contact local propane/LP or natural gas

company

3. Reconnect leads

4. Replace thermopile

1. Contact local propane/LP or natural gas

company

2. Clean burner (see 

Cleaning and Main-

tenance

, page 27) or replace burner orifice

1. Clean burner (see 

Cleaning and Mainte-

nance

, page 27) or replace burner orifice

2. Replace damaged burner
3. Replace gas control

1. Problem will stop after a few hours of

operation

1. Turn gas control knob to LO position and

let warm up for a minute

2. Operate burner until air is removed from

line. Have gas line checked by local pro-
pane/LP or natural gas company

3. Clean burner (see 

Cleaning and Mainte-

nance

, page 27) or replace burner orifice

1. Adjust the log set so that the flame does

not excessively impinge on it

2. Inspect the opening at the base of the

burner to see that it is NOT packed with
any type of material

1. This is common. If noise is excessive,

contact qualified service person

1. Replace 9-volt batteries in receiver and

remote control

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Burner orifice clogged

2. Inlet gas pressure is too low

3. Thermopile leads disconnected or im-

properly connected

4. Thermopile is defective

1. Manifold pressure is too low

2. Burner porting or orifice clogged

1. Burner orifice is clogged or damaged

2. Damaged burner
3. Gas regulator defective

1. Residues from manufacturing processes

and logs curing

1. Turning gas control knob to HI position

when burner is cold

2. Air in gas line

3. Dirty or partially clogged burner orifice

1. Flame impingement on logs

2. Debris around burner air mixer

1. Metal expanding while heating or con-

tracting while cooling

1. Battery is not installed or battery power

is low

TROUBLESHOOTING

Summary of Contents for K42N SERIES

Page 1: ...te or local codes WARNING If the information in this manual is not followed exactly a fire or explosion may result caus ing property damage personal injury or loss of life FOR YOUR SAFETY Donotstoreor...

Page 2: ...g system Itbringsinfreshairforcombustionthroughtheouterpipeand combustion gases are exhausted through the inner pipe If the glass door assembly and venting pipe are not properly seated connected and s...

Page 3: ...12 Do not use this fireplace to cook food or burn paper or other objects 13 Do not use any solid fuels wood coal paper cardboard etc in this fireplace Use only the gas type indicated on fireplace nam...

Page 4: ...he location of your fireplace follow these rules Do not connect this fireplace venting to a chimney flue serving a separate solid fuel burning fireplace or appliance Due to high temperatures do not lo...

Page 5: ...ote Noncombustible mantels may discolor PRE INSTALLATION PREPARATION Continued NOTICE This fireplace is intended for use as supple mental heat Use this fireplace along with your pri mary heating syste...

Page 6: ...nlet 72 inches 182 9cm minimum L clearance above paved side walk or a paved driveway located on public property 84 inches 213 3cm minimum M clearance under veranda porch deck 12 inches 30 5cm minimum...

Page 7: ...lls and firestops when penetrating ceilings or attic spaces Install horizontal venting with a 1 4 rise for every 12 of run toward the termination VENTING INSTALLATION INSTRUCTIONS NOTICE Read these in...

Page 8: ...sections together and twist one section clockwise approxi mately one quarter turn until the sections are fully locked see Figure 8 Note Horizontal runs of vent must be sup ported every three feet Use...

Page 9: ...ly non hardening mastic around outside edge of stand off Position the standoff cap assembly in the center of the 10 3 4 square hole and attach to exterior wall with wood screws provided see Figure 11...

Page 10: ...gmust have a 1 4 rise for every 12 of run toward the termination Figure 13 Typical Horizontal Termination Cap Mounting with Additional Siding Standoff Installed Siding Standoff Screws High Wind Termin...

Page 11: ...ring a vertical rise on building exterior Any installation using snorkel termination to achieve one foot above ground Snorkel terminations are available for installations requiring a vertical rise on...

Page 12: ...ce Venting with Two 90 Elbows Vertical V Horizontal H1 Horizontal H1 Horizontal H2 5 min 2 max 6 max 6 min 4 max 12 max 7 min 6 max 18 max 8 min 8 max 20 max 20 max 8 max 20 max Figure 17 Horizontal T...

Page 13: ...om install firestop above framed hole 2 Assemble the desired lengths of pipe and elbows necessary to reach from the fireplace flue up through the firestop Be sure all pipe and elbow connections are fu...

Page 14: ...Elbow Vertical V Horizontal H 5 min 2 max 6 min 4 max 7 min 6 max 8 min 8 max 20 max 8 max Figure 22 Vertical Venting Configuration Using One 90 Elbow Vertical Round High Wind Termination Shown Note...

Page 15: ...ENTINGKITSANDCOMPONENTS DESA 5 8 Pipe Vent Kits Number Description P58 6 6 Section Double Wall Pipe Galvanized P58 12 12 Section Double Wall Pipe Galvanized P58 24 24 Section Double Wall Pipe Galvaniz...

Page 16: ...Control Shaft Locknut Control Knob Switch Bracket Blower Plug In Side View Lower Firebox Cavity Blower Location FIREPLACE INSTALLATION Check Gas Type Installing Optional Blower Accessories Duplex Outl...

Page 17: ...each and make all connections DO NOT trim excessive length away Just enable enough to make all connections securely 3 Place the blower against the lower rear wall of the firebox outer wrapperwiththeex...

Page 18: ...ulator not supplied Install the external regulator between the fireplace and propane LP supply Figure 30 External Regulator with Vent Pointing Down Propane LP Only Propane LP Supply Tank External Regu...

Page 19: ...within reach for cleaning Install in piping system between fuel supply and fireplace Locate sediment trap drip leg where trapped matter is not likely to freeze A sediment trap traps moisture and conta...

Page 20: ...Connections 1 Open equipment shutoff valve see Figure 33 2 Openpropane LPsupplytankvalveforpropane LPfireplaceor main gas valve located on or near gas meter for natural gas fireplace 3 Make sure contr...

Page 21: ...ring latches towards the center of the appliance until they are disengaged from the locating holes see Figure 41 Repeat for bottom spring latches and pull the louvers outward To install or replace ite...

Page 22: ...re 43 7 Install the right brick panel using the same method described in step 6 8 Replace deflector shield using screws removed in step 4 9 Follow instructions to install logs lava rock and ember mate...

Page 23: ...Each log is marked with a number These numbers will help you identify the log when installing It is very important to install these logs exactly as instructed Do not modify logs Only use logs supplie...

Page 24: ...rol knob counterclockwise to PILOT 8 Push in gas control knob all the way and hold Immedi ately light the pilot by repeatedly depressing the piezo spark ignitor until a flame appears Continue to hold...

Page 25: ...eit Centigrademodedisplay carefullypressthe C Fmode button with the end of a paper clip or similar blunt object Manual Mode 1 Press the POWER and LOCK buttons together to turn on the hand held remote...

Page 26: ...the heater to the OFF position WARNING Donotconnectthethermostattoapower source Electrical shock and or a fire hazard will occur INSPECTING BURNERS Check pilot flame pattern and burner flame patterns...

Page 27: ...used CLEANING AND MAINTENANCE CAUTION Wear gloves and safety glasses while handling or removing broken glass Do not remove if glass is hot Keep children and pets away from glass WARNING Donotoperatef...

Page 28: ...y or partially clogged pilot 5 Thermocouple connection loose at con trol valve 6 Thermocouple damaged 7 Control valve damaged REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any me...

Page 29: ...te burner until air is removed from line Have gas line checked by local pro pane LP or natural gas company 3 Clean burner see Cleaning and Mainte nance page 27 or replace burner orifice 1 Adjust the l...

Page 30: ...r holes at burner inlet blocked 3 Burner flame holes blocked OBSERVED PROBLEM Fireplace produces unwanted odors Fireplace shuts off in use Gas odor even when control knob is in OFF position Gas odor d...

Page 31: ...RVICE You may have further questions about installation operation or troubleshooting If so contact DESA s Customer Service Depart mentat1 866 672 6040 Whencalling pleasehaveyourmodeland serial numbers...

Page 32: ...ore information visit www desatech com 32 6 7 20 17 18 13 2 12 19 8 1 4 11 9 14 3 16 5 10 2 10 1 10 8 10 5 10 4 10 3 10 7 10 9 15 10 6 21 ILLUSTRATED PARTS BREAKDOWN V K42N V K42NH V K42P V K42PH ILLU...

Page 33: ...dels Only 1 4 108331 01 Top Louver Assembly 1 5 108331 02 Bottom Louver Assembly 1 6 Fireplace Top 1 7 Fireplace Top Insulation 1 8 Fireplace Surround 1 9 109082 01 Heat Shield 1 10 111925 01 Log Set...

Page 34: ...For more information visit www desatech com 34 ILLUSTRATED PARTS BREAKDOWN BURNER ASSEMBLY FOR MODELS V K42N V K42NH V K42P V K42PH ILLUSTRATED PARTS BREAKDOWN V K42N V K42NH V K42P V K42PH 1 2 3 4 5...

Page 35: ...r 1 2 111311 02 Grate Base 1 3 111313 02 Burner Base Bottom 1 4 26808 Valve Bracket 1 5 11107 Screw 10 32 x 1 4 PPH Zinc 4 6 111310 02 Firebox Bottom 1 7 11102 Screw 8 32 x 3 8 PPH Zinc 2 8 111912 01...

Page 36: ...Not Shown LT42B Rolled Louver Trim Kit Brushed Brass LT42P Rolled Louver Trim Kit Platinum LT42PB Rolled Louver Trim Kit Polished Brass DEFLECTION HOOD Not Shown HD42 Hood Black 2 Brow PERIMETER TRIM...

Page 37: ...School Completed College Completed Graduate School 13 Age of Purchaser Under 20 20 29 30 39 40 49 50 59 60 or Over 14 Buyer s total annual household income Under 15 000 15 000 to 19 999 20 000 to 34 9...

Page 38: ...111921 01D For more information visit www desatech com For more information visit www desatech com 38 2701 Industrial Drive P O Box 90004 Bowling Green KY 42102 9004 Postage Required TAPE TAPE...

Page 39: ...___________________________________________________________ _______________________________________________________________________________________________ ____________________________________________...

Page 40: ...ansportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE...

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