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107497

OWNER’S MANUAL

For more information, visit www.desatech.com

Baltimore Electric
1348 Dixwell Avenue
Hamden, CT 06514-0322
1-800-397-7553
203-248-7553
Parts Department

Portable Heater Parts
342 N. County Rd. 400 E.
Valparaiso, IN 46383-9704
All States
219-462-7441
1-800-362-6951
Parts Department
[email protected]
[email protected]

FBD
1349 Adams St.
Bowling Green,  KY 42103-3414
270-846-1199
1-800-654-8534
Fax: 1-800-846-0090
[email protected]

Master Parts Distributor
1251 Mound Ave. NW
Grand Rapids , MI 49504-2672
616-791-0505
1-800-446-1446
Fax: 1-616-791-8270
Parts Department
www.nbmc.com

Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108-2195
KS, MO, AR
816-842-3911
Parts Department
www.washerparts.com

East Coast Energy Products
707 Broadway
W. Long Branch, NJ 07764-1542
732-870-8809
1-800-755-8809
Parts Department
www.njplaza.com/ecep

Dayton Hardware
P.O. Box 275
North Dayton Station
Dayton, OH 45404-0275
All States
937-258-3721
OH 1-800-762-3426
Parts Department

Halco Enterprises
208 Carter Drive, Unit 21
West Chester, PA 19382-4500
610-430-7717
1-800-368-0803
Parts Department
www.halcoenterprises.com

Laportes Parts and Service
2444 N 5th Street
Hartsville, SC 29550-7704
803-332-0191
Parts Department

Cans Unlimited, Inc.
P.O. Box 645
Taylor, SC 29687-0013
All States
803-879-3009
1-800-845-5301
Parts Department
[email protected]

Heater and Fireplace Store
58 Halbe Lane
Cape May Court, NJ 08210-1110
609-390-1100
Parts Department

PARTS CENTRALS

These Parts Centrals are privately-owned businesses. They have agreed to support our
customer’s needs by providing original replacement parts and accessories.

REPLACEMENT
PARTS

Note:

 Use only original replacement parts.

This will protect your warranty coverage for
parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product or
Parts Central. If they can’t supply original
replacement part(s), call DESA International’s
Technical Service Department at 1-800-DESA
LOG (1-800-337-2564).

When calling DESA International, have ready

your name

your address

model and serial numbers of your appliance

how appliance was malfunctioning

type of gas used (propane/LP or natural gas)

purchase date

Usually, we will ask you to return the defec-
tive part to the factory.

PARTS NOT UNDER
WARRANTY

Contact authorized dealers of this product
or Parts Central. If they can’t supply origi-
nal replacement part(s), call DESA
International’s Parts Department at 1-800-
972-7879 for referral information.

When calling DESA International, have ready

model number of your fireplace

the replacement part number

TECHNICAL
SERVICE

You may have further questions about in-
stallation, operation, or troubleshooting. If
so, contact DESA International’s Technical
Service Department at 1-800-DESA LOG
(1-800-337-2564).

You can also visit DESA International’s
technical service web site at

www.desatech.com

.

ACCESSORY

Purchase these fireplace accessories from
your local dealer. If they can not supply
these accessories, call DESA International’s
Sales Department at 1-800-432-2382 for
information. You can also write to the ad-
dress listed on the back page of this manual.

EQUIPMENT SHUTOFF
VALVE - GA5010

For all models. Equipment shutoff valve
with 1/8" NPT tap. Fits 1/2" NPT pipe.

Summary of Contents for Comfort Glow PC3460LP

Page 1: ...t be performed by a qualified installer service agency or the gas supplier WARNING Improper installa tion adjustment alteration service or maintenance can cause injury or property dam age Read the ins...

Page 2: ...orotherflammablevaporsandliquids 6 Do not place this appliance on grass or dirt Thismaypreventpropersafetyvent ing Only operate this appliance on a level outdoor noncombustible surface 7 Do not operat...

Page 3: ...ow to inspect in let hose Use only the replacement hose listed in this manual 17 Check burner before each use If dam aged replace burner before operating appliance Use only the replacement burner list...

Page 4: ...feet from sides of appliance If your fuel source is a 20 lb tank com monly used with gas grills install tank securement bracket to concrete firepit be foreinstallation seeConnectingtoPortable 20 lb Pr...

Page 5: ...zing rain or sleet INSTALLATION Continued 6 Close cable tie previously attached around hose and pull firmly to secure Cut off excess cable tie with scissors 7 Slip the lighting and warning hang tags b...

Page 6: ...p pliance If pipe is too small undue loss of pressure will occur WARNING Never connect appliance to private non utility gas wells This gas is commonly known as wellhead gas If you are using a 100 lb s...

Page 7: ...Y INSTALLATION Your Comfort Glow Patio Fire uses an elec tronic ignitor which requires one AA alka linebattery notincluded Thebatterycom partment is located in the ignitor module behind the ignitor bu...

Page 8: ...ot smell gas go back to step 1 4 Push in and hold the electronic spark ignitor button see Figure 9 Note You should be able to hear a rapid clicking sound from the burner bowl when the ignitor button i...

Page 9: ...mocouple damaged 7 Control valve damaged 1 Incorrect gas supply or pressure 2 Blocked burner orifice or burner mani fold ports 3 Improper burner orifice size When ignitor button is pressed there is no...

Page 10: ...ttom of page 2 Control valve defective 1 Gas leak SeeWarning statement at bottom of page 1 Sooting on the logs is natural OBSERVED PROBLEM Delayed ignition of burner Burner backfiring during combustio...

Page 11: ...Centrals are privately owned businesses They have agreed to support our customer s needs by providing original replacement parts and accessories REPLACEMENT PARTS Note Use only original replacement pa...

Page 12: ...For more information visit www desatech com ILLUSTRATED PARTS BREAKDOWN PATIO FIRE PC4670LP PC3460LP 3 18 19 1 4 17 19 12 2 13 5 22 26 10 27 29 28 14 7 9 15 8 6 11 23 16 24 25 31 32 30 21 20 Note App...

Page 13: ...ront Mounting Plate 1 14 106121 01 106121 01 Control Bracket 1 15 106130 01 106130 01 Spark Module 1 16 106715 01 106715 01 Grounding Wire Assembly 1 17 106134 01 106134 01 Electrode Assembly 1 18 107...

Page 14: ...to repairing a defective appliance will be the responsibility of the owner TOTHEFULLEXTENTALLOWEDBYTHELAWOFTHEJURISDICTIONTHATGOVERNSTHESALEOFTHEPRODUCT THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHE...

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