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OWNER’S MANUAL
REPLACEMENT
PARTS
Note:
Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA International’s Technical Service
Department at 1-800-DESA LOG (1-800-
337-2564).
When calling DESA International, have
ready
• your name
• your address
• model and serial numbers of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane or natural gas)
• purchase date
Usually, we will ask you to return the defec-
tive part to the factory.
PARTS NOT UNDER
WARRANTY
Contact authorized dealers of this product
or Parts Central. If they can’t supply origi-
nal replacement part(s), call DESA
International’s Parts Department at 1-800-
972-7879 for referral information.
When calling DESA International, have
ready
• model number of your fireplace
• the replacement part number
These Parts Centrals are privately owned businesses. They have agreed to support our
customer’s needs by providing original replacement parts and accessories.
Baltimore Electric
1348 Dixwell Avenue
Hamden, CT 06514-0322
1-800-397-7553
203-248-7553
Parts Department
Portable Heater Parts
342 N. County Rd. 400 East
Valparaiso, IN 46383-9704
All States
219-462-7441
1-800-362-6951
FBD
1349 Adams Street
Bowling Green, KY 42103-3414
270-846-1199
1-800-654-8534
Fax: 1-800-846-0090
Four Flags Power Products
1115 Stateline Road
Niles, MI 49120-4728
616-684-2697
1-800-268-4983
Parts Only
Master Parts Dist.
1251Mound Ave NW
Grand Rapids, MI 49504-2672
616-791-0505
1-800-446-1446
Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108-2195
92195KS, MO, AR
816-842-3911
East Coast Energy Products
707 Broadway
W. Long Branch, NJ 07764-1542
732-870-8809
1-800-755-8809
Tarantin Tank Co.
P.O. Box 6129
Freehold, NJ 07728-6129
908-780-9340
1-800-922-0724
Heater & Fireplace Store
1922 N Route 9
Cape May Court, NJ 08210-1110
609-624-0678
Parts Department
Dayton Hardware
P.O. Box 275
North Dayton Station
Dayton, OH 45404-0275
All States
937-258-3721
OH 1-800-762-3426
Halco Enterprises
208 Carter Drive, Unit 21
West Chester, PA 19382-4500
610-430-7717
1-800-368-0803
LA Porte’s Parts & Service
2444 N. 5th Street
Hartsville, SC 29550-7704
803-332-0191
Parts Department
Cans Unlimited, Inc.
P.O. Box 645
Taylor, SC 29687-0013
All States
803-879-3009
1-800-845-5301
PARTS CENTRAL
