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104324

VENT-FREE PROPANE COMPACT FIREPLACE

 CGCF26PR

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

Burner does not light after ODS/pilot is lit

Delayed ignition burner

Burner backfiring during combustion

Slight smoke or odor during initial operation

Moisture/condensation noticed on windows

Heater produces a whistling noise when
burner is lit

White powder residue forming within burner
box or on adjacent walls or furniture

REMEDY

1. Clean burner (see Cleaning and Mainte-

nance, page 16) or replace burner orifice

2. Contact local propane gas company
3. Replace burner orifice
4. Reconnect leads (see Wiring Diagram,

page 20)

5. Replace battery in transmitter and re-

ceiver

1. Contact local propane gas company
2. Clean burner (see Cleaning and Mainte-

nance, page 16) or replace burner orifice

1. Clean burner (see Cleaning and Mainte-

nance, page 16) or replace burner orifice

2. Replace damaged burner
3. Replace gas control

1. Check burner for dirt and debris. If

found, clean burner (see Cleaning and
Maintenance
, page 16)

2. Replace gas control
3. Problem will stop after a few hours of

operation

1. Refer to Air for Combustion and Venti-

lation requirements (page 5)

1. Turn control knob to LO position and

let warm up for a minute

2. Operate burner until air is removed from

line. Have gas line checked by local pro-
pane gas company

3. Observe minimum installation clear-

ances (see pages 8 through 10)

4. Clean burner (see Cleaning and Mainte-

nance, page 16) or replace burner orifice

1. Turn heater off when using furniture

polish, wax, carpet cleaners, or similar
products

POSSIBLE CAUSE

1. Burner orifice clogged

2. Inlet gas pressure is too low
3. Burner orifice diameter is too small
4. Thermopile leads disconnected or im-

properly connected

5. Burners will not come on in remote po-

sition

1. Manifold pressure is too low
2. Burner orifice clogged

1. Burner orifice is clogged or damaged

2. Damaged burner
3. Gas regulator defective

1. Not enough air

2. Gas regulator defective
3. Residues from manufacturing processes

and logs curing

1. Not enough combustion/ventilation air

1. Turning control knob to HI position

when burner is cold

2. Air in gas line

3. Air passageways on heater blocked

4. Dirty or partially clogged burner orifice

1. When heated, vapors from furniture pol-

ish, wax, carpet cleaners, etc. turn into
white powder residue

Summary of Contents for Comfort Glow GCF26PR

Page 1: ...tstoreorusegasolineorotherflammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch d...

Page 2: ...oting Do not add lava rock around base Rock and debris could fall into the control area of fireplace 8 You must operate this fireplace with the fireplace screen in place Make sure fireplace screen is...

Page 3: ...2 Remove all protective packaging ap plied to fireplace for shipment 3 Make sure your fireplace includes one hardware packet and one remote con trol packet which includes batteries 4 Checkfireplacefor...

Page 4: ...sup port see Figure 2 The log should fit flat against top of burner support Place two 10 one inch long screws through burner support into the log and tighten Place branches on branch support see Figu...

Page 5: ...ntila tion grills between them WARNING This heater shall notbeinstalledinaconfinedspace or unusually tight construction unless provisions are provided foradequatecombustionandven tilation air Read the...

Page 6: ...vent gas appliances Direct vent draws combustion air from the outdoors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the actual amount of Btu Hr used ___________ B...

Page 7: ...igure 4 Ventilation Air from Inside Building Shown with Optional Mantel VENTILATION AIR Ventilation Air From Inside Building Thisfreshairwouldcomefromanadjoining unconfined space When ventilating to a...

Page 8: ...6 inches from the front top or sides of the fireplace as a fireplace insert in high traffic areas in windy or drafty areas IMPORTANT Vent freefireplacesaddmois ture to the air Although this is benefic...

Page 9: ...connect blower to electrical source Option one Route blower electrical cord through side or rear access door of fireplace Plug electrical cord into electrical outlet 1 Frame in rough opening Use dime...

Page 10: ...irebox assembly Blower accessory should be installed if it is being used see Accesso ries page 21 1 Unscrew four brass screws that attach top louver to fireplace Remove louvre from fireplace and set a...

Page 11: ...male threads This will prevent excess sealant from going into pipe Excess sealant in pipe could result in clogged fireplace valves Installsedimenttrapinsupplylineasshown in Figure 17 Locate sediment t...

Page 12: ...ovided to allow accessibility fromthefireplace seeFigure19 The flexible gas supply line con nection to the manual shutoff valve should be accessible Branch Support Screen Screen Shipping Screw Shoulde...

Page 13: ...ect all leaks at once 6 Light fireplace see Operating Fire place pages 14 and 15 Check all other internal joints for leaks 7 Turn off fireplace see To Turn Off Gas to Appliance page 15 8 Replace front...

Page 14: ...itor button This will light pilot The pilot is attached to the front burner If needed keep press ing ignitor button until pilot lights Note If pilot does not stay lit con tact a qualified service pers...

Page 15: ...2 Select the MANUAL or AUTO but ton on the hand held remote control unit In MANUAL mode turn burners on or off by pressing the ON or OFF buttons on the hand held re mote control unit InAUTO mode the r...

Page 16: ...nal replacement part s callDESAInternational sTechnical Service Department at 1 800 323 5190 for referral information When calling DESA International have ready your name your address model number of...

Page 17: ...ODS pilot 5 Thermocouple connection loose at con trol valve 6 Thermocouple damaged 7 Control valve damaged REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep...

Page 18: ...r a few hours of operation 1 Refer to Air for Combustion and Venti lation requirements page 5 1 Turn control knob to LO position and let warm up for a minute 2 Operate burner until air is removed from...

Page 19: ...st after burner is lit or shut off Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF position Gas odor during combustion REMEDY 1 This is co...

Page 20: ...1348 Dixwell Avenue Hamden CT 06514 0322 1 800 397 7553 203 248 7553 Parts Department Portable Heater Parts 342 N County Rd 400 East Valparaiso IN 46383 9704 All States 219 462 7441 1 800 362 6951 Par...

Page 21: ...mantel andhearthbasecornerdesignfeaturesclean classic lines Available in a walnut finish or an unfinished hardwood ready to stain or paint Complete assembly instructions in cluded Three sided brass tr...

Page 22: ...GCF26PR ILLUSTRATED PARTS BREAKDOWN CGCF26PR 11 11 AU TO MA N OF F ST AT US ON LO HI TE MP 29 30 38 38 7 35 26 36 10 40 40 7 24 1 2 8 15 6 21 31 32 13 18 22 5 27 20 19 16 28 1 28 2 23 39 14 25 33 34 1...

Page 23: ...Base 1 16 102649 02CJ Branch Support 1 17 097159 04 Piezo 1 18 099387 13 Pilot Tube 1 19 098271 07 Ignitor Cable 1 20 098251 03 Injector 1 21 098250 01 Injector Holder 1 22 098249 01 Nut M5 6 23 1037...

Page 24: ...caused by improper installation Travel diagnostic cost labor transportation and any and all such other costs related to repairing a defective fireplace will be the responsibility of the owner TO THE F...

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