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26

102989

TROUBLE-

SHOOTING

Continued

 WARNING

If you smell gas

• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your

building.

• Immediately call your gas supplier from a neighbor’s phone.

Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

POSSIBLE
CAUSE

1. Metal expanding while

heating or contracting
while cooling

1. Heater burning vapors

from paint, hair spray,
glues, cleaners, chemi-
cals, new carpet, etc.
(See 

IMPORTANT

statement above)

2. Gas leak. 

See Warning

statement at top of
page

1. Not enough fresh air is

available

2. Low line pressure

3. ODS/pilot is partially

clogged

1. Gas leak. 

See Warning

statement at top of
page

2. Control valve defective

1. Foreign matter between

control valve and burner

2. Gas leak. 

See Warning

statement at top of
page

OBSERVED
PROBLEM

Heater produces a
clicking/ticking noise
just after burner is lit
or shut off

Heater produces
unwanted odors

Heater shuts off in use
(ODS operates)

Gas odor even when
control knob is in OFF
position

Gas odor during
combustion

REMEDY

1. This is common with

most heaters. If noise is
excessive, contact
qualified service person

1. Open window and

ventilate room. Stop using
odor causing products
while heater is running

2. Locate and correct all

leaks (see Checking Gas
Connections
, page 17)

1. Open window and/or door

for ventilation

2. Contact local natural gas

company

3. Clean ODS/pilot (see

Cleaning and Mainte-
nance
, page 23)

1. Locate and correct all

leaks (see Checking Gas
Connections
, page 17)

2. Replace control valve

1. Take apart gas tubing and

remove foreign matter

2. Locate and correct all

leaks (see Checking Gas
Connections
, page 17)

IMPORTANT: 

Operating heater where impurities in air exist may create odors.

Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new
carpet or textiles, etc., create fumes. These fumes may mix with combustion air
and create odors. These odors will disappear over time.

Summary of Contents for Comfort Glow CGS2718P

Page 1: ...not use any phone in your build ing Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas sup plier call the fire department In...

Page 2: ...Propane Gas Propane gas is odorless An odor making agent is added to the gas The odor helps you detect a gas leak However the odor added to the gas can fade Gas may be present even though no odor exis...

Page 3: ...reen is closed before running heater 10 This log heater is designed to be smokeless If logs ever appear to smoke turn off heater and call a qualified service person Note During initial operation sligh...

Page 4: ...perate heater as a vented product by opening flue damper Safety Pilot This heater has a pilot with an Oxygen Depletion Sensor Shutoff System ODS The ODS pilot is a required feature for vent free room...

Page 5: ...ances installed in that space Rooms communicating directly with the space in which the appliances are installed through openings not furnished with doors are considered a part of the unconfined space...

Page 6: ...heater ___________________ Btu Hr Gas fireplace logs ___________________ Btu Hr Other gas appliances ___________________ Btu Hr Total ___________________ Btu Hr Example Gas water heater 40 000 Btu Hr...

Page 7: ...red size of ventilation grills or ducts WARNING ICON G 001 WARNING Rework worksheet adding the space of the adjoining unconfined space The combined spaces must have enough fresh air to supply all appl...

Page 8: ...rashclean outdoorslocatedonfloororwall of fireplace If not drafting may cause pilot outage or sooting Use a heat resistant sealant Do not seal chimney flue damper WARNING ICON G 001 CAUTION This heate...

Page 9: ...ed for use with these log heaters Minimum Wall and Ceiling Clearances see Figure 4 A Clearances from the side of the fireplace opening to any combustible wall should not be less than 16 inches B Clear...

Page 10: ...rial behind it Non combustible material must extend at least 8 up for all models If non combus tible material is less than 12 you must install the fireplace hood accessory 24 model only See chart belo...

Page 11: ...tion page 13 Figure 6 Minimum Mantel Clearances Without Using Hood If above minimum clearances are not met you must have a hood Follow minimum clearances shown in Figure 7 when using hood Non Combusti...

Page 12: ...9 Minimum Fireplace Clearances Above Combustible Flooring If your installation does not meet the above minimum clearances you must operate the logs only with the flue damper open OR raise the mantel t...

Page 13: ...on Ifreasonsnumber1or2aboveapplytoyou youmustpermanentlyopenchimneyflue damper Youmustinstallthedamperclampaccessory toorder seeAccessories page 29 This will insure vented operation see Figure 10 The...

Page 14: ...t sealant lightly to male threads of the fitting to be threaded into gas regulator Connect approved flexible gas hose to gas regulator of heater see Figure 11 IMPORTANT Hold gas regulator with wrench...

Page 15: ...ded Before installing heater make sure you have the items listed below external regulator supplied by installer see page 16 piping check local codes sealant resistant to propane LP gas manual shutoff...

Page 16: ...14 page 17 Apply pipe joint sealant lightly to male threads This will prevent excess sealant from going into pipe Excess sealant in pipe could result in clogged heater valves WARNING ICON G 001 CAUTIO...

Page 17: ...end of gas pipe where manual shutoff valve was connected WARNING ICON G 001 WARNING Never use an open flame to check for a leak Apply a mixture of liquid soap and water to all joints Bubbles forming...

Page 18: ...l shutoff valve see Figure 16 Apply mixture of liquid soap and water to gas joints Bubbles forming show a leak 4 Correct all leaks at once Pressure Testing Heater Gas Connections 1 Open manual shutoff...

Page 19: ...e pegs into the holes in the grate base behind the burner see Figure 17 2 Locate the notches on the back of the front log 2 Slide these notches over the tabs of the grate base see Figure 18 3 Locate t...

Page 20: ...he gas control knob Never use tools If the knob will not push in or turn by hand don t try to repair it call a qualified service technician or gas supplier Force or attempted repair may result in a fi...

Page 21: ...hts Note If pilot does not stay lit contact a qualified service person or gas supplier for repairs Until repairs are made light pilot with match To light pilot with match see Manual Lighting Procedure...

Page 22: ...Pilot Flame Pattern Figure 23 Incorrect Pilot Flame Pattern If pilot flame pattern is incorrect as shown in Figure 23 turn heater off see To Turn Off Gas to Appliance page 21 see Troubleshooting pages...

Page 23: ...object to clean ODS pilot This can damage ODS pilot unit POSSIBLE CAUSE 1 Ignitor electrode not con nected to ignitor cable 2 Ignitor cable pinched or wet 3 Piezo ignitor nut is loose 4 Broken ignitor...

Page 24: ...Replace thermocouple 7 Replace control valve OBSERVED PROBLEM When ignitor button is pressed there is spark at ODS pilot but no ignition ODS pilot lights but flame goes out when control knob is relea...

Page 25: ...Replace gas regulator 3 Problem will stop after a few hours of operation 1 Refer to Air for Com bustion and Ventilation requirements page 5 1 Turn control knob to LO position and let warm up for a mi...

Page 26: ...clicking ticking noise just after burner is lit or shut off Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF position Gas odor during comb...

Page 27: ...ressure 8 0 W C 8 0 W C Inlet Gas Pressure in of water Maximum 14 14 Minimum 11 11 Shipping Weight 27 lbs 29 lbs For the purpose of input adjustment When gas pressure is too low pilot will not stay li...

Page 28: ...acement parts and accessories Baltimore Electric 1348 Dixwell Avenue Hamden CT 06514 1 800 397 7553 203 248 7553 Parts Department Portable Heater Parts 342 N County Rd 400 East Valparaiso IN 46383 All...

Page 29: ...bove fireplace LAVA ROCK GA6060 For all models Order when additional rock is desired 3 lb bag DAMPER CLAMP GA6080 For variably controlled models Permanently opens chimney flue damper for vented operat...

Page 30: ...30 102989 ILLUSTRATED PARTS BREAKDOWN 4 2 1 3 12 21 10 11 21 7 21 5 6 8 9 15 14 16 19 22 18 13 19 17 20 2 20 1 20 18 23 CGS2718P CGS3124P...

Page 31: ...2963 01 102773 01 Burner 1 13 102568 08 102568 08 Control Valve 1 14 098508 01 098508 01 Valve Retainer Nut 1 15 098354 01 098354 01 Control Knob 1 16 102445 01 102445 01 Piezo Ignitor 1 17 098249 01...

Page 32: ...instructions furnished with the unit This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse...

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