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21

B.T.U. (Variable)

5,500/11,000

Type Gas

Propane Only

Ignition

Piezo

Pressure Regulator Setting

8" W.C.

Inlet Gas Pressure (inches of water)

Maximum

14"

Minimum

11"

Dimensions, Inches (H x W x D)

Heater

20 1/2 x 13 1/2 x 5

Carton

25 x 16 11/16 x 7 1/2

Weight (pounds)

Heater

14

Shipping

17

When gas pressure is too low

• pilot will not stay lit
• burner(s) will have delayed ignition
• heater will not produce specified heat
• propane gas supply may be low

When gas quality is bad

• pilot will not stay lit
• burner(s) will produce flames and soot
• heater will backfire when lit

You may feel your gas pressure is too low or gas quality is bad. If so, contact your
local propane gas supplier.

SERVICE

HINTS

SPECIFICATIONS

Note:

 Use only original replacement parts. This will protect your warranty cover-

age for parts replaced under warranty.

Parts Under Warranty

Contact authorized dealer from whom you purchased this product. If they cannot
supply original replacement part(s), call DESA International’s Technical Service
Department at 1-800-972-7879 for referral information.

When contacting your dealer or DESA International, have ready:

• your name
• your address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane or natural gas)
• purchase date

Usually, we will ask you to return the defective part to the factory.

Parts Not Under Warranty

Contact authorized dealers of this product. If they cannot supply original replace-
ment part(s), call DESA International’s Parts Department at (502) 781-9600.

When calling DESA International, have ready:

• model number of your heater
• the replacement part number

REPLACEMENT

PARTS

Summary of Contents for Comfort Glow CGP11

Page 1: ...t touch any electrical switch do not use any phone in your building Immediatelycallyourgassupplierfrom a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier c...

Page 2: ...and carbon monoxide poisoning WARNING ICON G 001 DANGER Carbon monoxide poisoning may lead to death Carbon Monoxide Poisoning Early signs of carbon monoxide poisoning resembletheflu withheadaches dizz...

Page 3: ...to admit fresh outside air when using heater Open window one or two inches When used without fresh outside air heater may give off carbon monoxide gas 7 Never run heater in small closed room Open doo...

Page 4: ...ater with care Follow all local codes In the absence of local codes use the latest edition of the National Gas Code ANSI Z223 1 also known as NFPA 54 Available from American National Standards Institu...

Page 5: ...ified manual shutoff valve can be purchased from your dealer See ACCESSORY page 22 LOCATING HEATER This heater is designed to be mounted on a wall WARNING ICON G 001 WARNING Maintain the minimum clear...

Page 6: ...Floor FLOOR JOINING WALL For convenience and efficiency install heater where there is easy access for operation inspection and service in coldest part of room Figure 2 Mounting Clearances As Viewed Fr...

Page 7: ...e or masonry 1 Drill holes at marked locations using 5 16 drill bit For solid walls concrete or masonry drill at least 1 1 4 deep 2 Fold wall anchor see Figure 4 ANCHOR Figure 6 Tightening Anchors 5 T...

Page 8: ...f Heater Installing Bottom Mounting Screw 1 Locate bottom mounting hole This hole is near bottom on back panel of heater see Figure 9 2 Mark screw location on wall 3 Remove heater from wall 4 If insta...

Page 9: ...t trap where trapped matter is not likely to freeze A sediment trap traps moisture and contaminants This keeps them from going into heater controls If sediment trap is not installed or is installed wr...

Page 10: ...en end of gas pipe where manual shutoff valve was connected Continued Tee Joint Reducer Bushing to 1 8 NPT 1 8 NPT Plug Tap Heater Cabinet Pressure Regulator 3 8 NPT Pipe Nipple Tee Joint Pipe Nipple...

Page 11: ...ts Bubbles forming show a leak 4 Correct all leaks at once PRESSURE TESTING HEATER GAS CONNECTIONS 1 Open manual shutoff valve see Figure 12 2 Open propane supply tank valve 3 Make sure control knob o...

Page 12: ...y call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department C Use only your hand to push in or turn the gas c...

Page 13: ...l knob pressed in and turn it counterclockwise C clockwise to the PILOT IGN position This will light pilot Note You will hear a loud click when the control knob reaches the PILOT IGN position If pilot...

Page 14: ...Control knob will lock at the desired position LOW OFF PILOT IGN HIGH OFF PILOT IGN OFF Control Knob Burners WARNING ICON G 001 WARNING When running heater set control knob at LOW or HIGH locked posi...

Page 15: ...nt panel TO TURN OFF GAS TO APPLIANCE INSPECTING BURNER GRH OV 007 GOOD PILOT LP Thermocouple Check pilot flame pattern and burner flame pattern often PILOT FLAME PATTERN Figure 17 shows a correct pil...

Page 16: ...see TO TURN OFF GAS TO APPLIANCE page 15 see TROUBLESHOOTING pages 17 through 20 Figure 20 Incorrect Burner Flame Pattern Figure 19 Correct Burner Flame Pattern BURNER FLAME PATTERN Figure 19 shows a...

Page 17: ...itor cable 6 Replace control valve piezo is part of control valve OBSERVED PROBLEM When control knob is pressed in and turned to the PILOT IGN po sition there is no spark at ODS pilot Note All trouble...

Page 18: ...place control valve OBSERVED PROBLEM When control knob is pressed in and turned to the PILOT IGN po sition there is spark at ODS pilotbutnoigni tion ODS pilot lights but flame goes out when control kn...

Page 19: ...AND MAINTENANCE page 17 or replace burner orifice s 2 Replace burner 3 Replace gas regulator 1 Replace burner 2 Contactlocalpropanegas company 3 Turn control knob until it locks at desired setting 1...

Page 20: ...op of page REMEDY 1 Ventilate room Stop us ing odor causing prod ucts while heater is run ning 2 Refill supply tank 3 Locate and correct all leaks see CHECKING GAS CONNECTIONS page 10 1 Open window an...

Page 21: ...only original replacement parts This will protect your warranty cover age for parts replaced under warranty Parts Under Warranty Contact authorized dealer from whom you purchased this product If they...

Page 22: ...Hardware P O Box 275 North Dayton Station Dayton OH 45404 All States 513 258 3721 OH 1 800 762 3426 Warmer Image Halco Enterprises 208 Carter Drive Unit 21 West Chester PA 19382 215 696 2670 1 800 36...

Page 23: ...56 01 Injector 2 10 099390 02 Tubing Valve to plaque A 1 11 099387 05 Pilot Tubing Valve to pilot 1 12 099392 01 Tubing Valve to plaque B 1 HEATER EXPLODED VIEW ILLUSTRATED PARTS BREAKDOWN PARTS AVAIL...

Page 24: ...This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse accidents lack of proper maintenanc...

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