background image

28

102664

TROUBLE-

SHOOTING

Continued

REMEDY

1. Turn on gas supply or

open manual shutoff
valve

2. Turn control knob to

PILOT position

3. Press in control knob

while in PILOT position

4. Continue holding down

control knob. Repeat
igniting operation until
air is removed

5. Clean ODS/pilot (see

Cleaning and Mainte-
nance
, page 27) or
replace ODS/pilot
assembly

6. Replace gas regulator

1. Press in control knob

fully

2. After ODS/pilot lights,

keep control knob
pressed in 30 seconds

3. Fully open manual shut-

off valve

4. Hand tighten until snug,

then tighten 1/4 turn
more

5. A) Contact local natural

gas company

B) Clean ODS/pilot (see
Cleaning and Mainte-
nance
, page 27) or
replace ODS/pilot
assembly

6. Replace thermocouple
7. Replace control valve
8. Wait one minute for

safety interlock system
to reset. Repeat ignition
operation

POSSIBLE
CAUSE

1. Gas supply turned off or

manual shutoff valve
closed

2. Control knob not in

PILOT position

3. Control knob not

pressed in while in
PILOT position

4. Air in gas lines when

installed

5. ODS/pilot is clogged

6. Gas regulator setting is

not correct

1. Control knob not fully

pressed in

2. Control knob not

pressed in long enough

3. Manual shutoff valve

not fully open

4. Thermocouple connec-

tion loose at control
valve

5. Pilot flame not touching

thermocouple, which
allows thermocouple to
cool, causing pilot flame
to go out. This problem
could be caused by one
or both of the following:
A) Low gas pressure
B) Dirty or partially
clogged ODS/pilot

6. Thermocouple damaged
7. Control valve damaged
8. On thermostat models,

safety interlock system
has been triggered

OBSERVED
PROBLEM

When ignitor button
is pressed, there is
spark at ODS/pilot
but no ignition

ODS/pilot lights but
flame goes out when
control knob is
released

Summary of Contents for Comfort Glow CGF265NVA

Page 1: ...ormed by a qualified installer service agency or the gas supplier WARNING Improperinstallation adjustment alteration service or maintenance can cause injury orpropertydamage Refertothis manual for cor...

Page 2: ...o the gas The odor helps you detect a gas leak However the odor added to the gas can fade Gas may be present even though no odor exists Make certain you read and understand all Warnings Keep this manu...

Page 3: ...cturing residues 9 Do not allow fans to blow directly into the fireplace Avoid any drafts that alter burner flame patterns Ceiling fans can create drafts that alter burner flame patterns Altered burne...

Page 4: ...bly Figure 2 Fireplace Top Louvered Hood Bottom Louver Assembly Screen Assembly Top Outer Casing Firebox Support Side Access Door Rear Access Door Base Rear Burner Right Front Branch 5 Front Burner Fr...

Page 5: ...rgency back up heat Safety Features This fireplace has a pilot with an Oxygen Depletion Sensor Shutoff System ODS The ODS pilot is a required feature for vent free room heaters The ODS system protects...

Page 6: ...2 Section 5 3 defines confined space as having an air volume of less than 50 cubic feet 127 cubic cm for each 1000 Btu Hr input rating of all appliances in the space cubic feet equals length x width x...

Page 7: ...er ___________________ Btu Hr Gas fireplace logs ___________________ Btu Hr Other gas appliances ___________________ Btu Hr Total ___________________ Btu Hr Example Gas water heater 40 000 Btu Hr Vent...

Page 8: ...of ventilation grills or ducts WARNING ICON G 001 WARNING Rework worksheet adding the space of the adjoining unconfined space The combined spaces must have enough fresh air to supply all appliances in...

Page 9: ...surfaces next to fireplace Installing fireplace next to vinyl or cloth wall coverings or operating fireplace where impurities in the air such as tobacco smoke exist may discolor walls IMPORTANT Vent f...

Page 10: ...lide other end of adjusting plate shim in slot on mitered edge of side brass trim see Figure 5 6 While firmly holding edges of brass trim together tighten both set screws on the adjusting plate with s...

Page 11: ...tion using the GMC11F GMC12U cabinet mantel and the GC3333F GC3334U hearth base accessory The hearth base accessory shown is optional for this installation You can install fireplace and cabinet mantel...

Page 12: ...top to run flexible gas line to fireplace see Figure 9 Make sure to locate access hole so cabinet mantel will cover it when installed Note You can secure base to floor using wood screws Countersink s...

Page 13: ...h wood screws through these holes and into hearth or floor 8 Connect fireplace to gas supply see page 17 9 Check all gas connections for leaks See Checking Gas Connections page 18 10 After heater is s...

Page 14: ...17 5 Carefully insert fireplace into rough opening 6 Attach fireplace to wall studs using nails or wood screws through holes in nailing flange see Figure 14 7 Check all gas connections for leaks See C...

Page 15: ...tel shelf and top of fireplace opening If your installation does not meet the above minimum clearances you must raise the mantel to an acceptable height OR remove the mantel Distances to Underside of...

Page 16: ...may be used in certain areas Check your local codes Use pipe of 1 2 diameter or greater to allow proper gas volume to fireplace If pipe is too small undue loss of pressure will occur Installation mus...

Page 17: ...ut driver Phillips screwdriver sealant resistant to LP gas not provided 1 Remove fireplace screen Remove two screws that hold fireplace screen in place for shipping These screws are located near top o...

Page 18: ...rrect all leaks at once WARNING ICON G 001 WARNING Never use an open flame to check for a leak Apply a mixture of liquid soap and water to all joints Bubbles forming show a leak Correct all leaks at o...

Page 19: ...s meter 3 Make sure control knob of fireplace is in the OFF position 4 Check all joints from manual shutoff valve to thermostat gas valve see Figure 20 Apply mixture of liquid soap and water to gas jo...

Page 20: ...igure 21 2 Slide rear log 2 into place behind rear burner see Figure 22 3 Place left front branch 4 and right front branch 5 24 and 30 models or front branch 4 18 model into place see Figure 23 Make s...

Page 21: ...switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire depar...

Page 22: ...to the next step 5 Turn control knob counterclockwise C clockwise to the PILOT position Press in control knob for five 5 seconds see Figure 25 above Note If running fireplace for first time there will...

Page 23: ...econds after lighting pilot After 30 seconds release control knob Now follow step 8 above OPERATING FIREPLACE Manually Controlled Model CGF265NVA A This appliance has a pilot which must be lighted by...

Page 24: ...for five 5 seconds see Figure 27 above Note If running fireplace for first time there will be air in gas line You may need to press in control knob for 30 seconds or longer This will allow air to ble...

Page 25: ...ings produces greater heat output This results in increased heating comfort Shutting Off Fireplace 1 Turn control knob clockwise Clockwise to the HIGH position 2 Slightly depress control knob and turn...

Page 26: ...ont burner flame pattern Figure 32 shows incorrect front burner flame pattern The incorrect burner flame pattern shows yellow tipping at top of blue flame WARNING ICON G 001 WARNING If front burner fl...

Page 27: ...broken or chipped dime sized or larger TROUBLE SHOOTING Note All troubleshooting items are listed in order of operation WARNING ICON G 001 WARNING Turn off fireplace and let cool before servicing Only...

Page 28: ...ock system to reset Repeat ignition operation POSSIBLE CAUSE 1 Gas supply turned off or manual shutoff valve closed 2 Control knob not in PILOT position 3 Control knob not pressed in while in PILOT po...

Page 29: ...rner s seeCleaningand Maintenance page 27 2 Replace gas regulator 1 Problem will stop after a few hours of operation 1 Turn control knob to LO position and let warm up for a minute 2 Operate burners u...

Page 30: ...ogged 1 Gas leak See Warn ing statement above 2 Control valve defective 1 Foreign matter be tween control valve and burner 2 Gas leak See Warn ing statement above 1 Not enough combus tion ventilation...

Page 31: ...t Portable Heater Parts 342 N County Rd 400 E Valparaiso IN 46383 All States 219 462 7441 1 800 362 6951 Parts Department FBD P O Box 1096 1720 Kummer Road Franklin KY 42134 502 586 1922 1 800 654 853...

Page 32: ...2664 ILLUSTRATED PARTS BREAKDOWN Log Base Assembly Variable Manually Controlled Models 4 5 27 8 9 8 8 19 13 12 8 6 2 1 7 7 1 7 2 10 18 23 16 11 26 14 6 6 6 6 21 15 19 3 29 24 30 20 28 31 25 17 22 CGF2...

Page 33: ...100999 05 Rear Burner Assembly 1 12 102256 04BR Base Assembly 1 13 098271 06 Ignitor Cable 1 14 101924 01CB Firebox Bottom 1 15 098867 09 Gas Regulator 1 16 101004 04 Front Burner Injector 1 17 09715...

Page 34: ...34 102664 ILLUSTRATED PARTS BREAKDOWN Log Base Assembly Thermostat Controlled Models CFG280NT 18 6 4 5 27 8 9 8 8 19 13 12 2 1 7 7 1 7 2 10 16 11 26 14 3 6 6 6 6 22 25 23 19 24 13 7 2 20 15 28 21 17...

Page 35: ...cket 1 10 101330 05 Front Burner Assembly 1 11 100999 02 Rear Burner Assembly 1 12 102256 04BR Base Assembly 1 13 098271 06 Ignitor Cable 1 14 101924 01CB Firebox Bottom 1 15 098867 09 Gas Regulator 1...

Page 36: ...36 102664 ILLUSTRATED PARTS BREAKDOWN Fireplace 1 2 3 4 5 6 15 6 10 11 9 18 17 12 16 16 16 16 7 8 14 16 16 16 19 13 13 13 CGF265NVA CGF280NT...

Page 37: ...5 101368 01 Access Door 2 6 101352 01CB Top Front 2 7 101739 01CB Louver Hood 1 8 101375 04BR Firebox Wrapper 1 9 101738 01CB Lower Louver Assembly 1 10 101367 02BR Screen Assembly 1 11 101348 01 Fire...

Page 38: ...ns HxWxD 6 1 2 x 58 x 28 9 16 Note Use only original replacement parts This will protect your warranty cover age for parts replaced under warranty Parts Under Warranty Contact authorized dealers of th...

Page 39: ...________ _________________________________________________________________ _________________________________________________________________ ___________________________________________________________...

Page 40: ...d all such other costs related to repairing a defective heater will be the responsibility of the owner TOTHEFULLEXTENTALLOWEDBYTHELAWOFTHEJURISDICTIONTHATGOVERNSTHESALEOFTHE PRODUCT THIS EXPRESS WARRA...

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