29
103667
TECHNICAL
SERVICE
You may have further questions about installation, operation, or troubleshooting.
If so, contact DESA International’s Technical Service Department at 1-800-323-5190.
SPECIFICATIONS
SERVICE
HINTS
REPLACEMENT
PARTS
Btu (Variable)
14,000/26,000
Type Gas
Propane/LP Only
Ignition
Piezo
Pressure Regulator Setting
8" W.C.
Inlet Gas Pressure (in. of water) *
Maximum
14"
Minimum
11"
Dimensions, Inches (H x W x D)
Fireplace
25
7
/
8
x 26
13
/
16
x 9
3
/
8
Carton
32
5
/
8
x 27
3
/
16
x 11
5
/
8
Weight, pounds
Fireplace
44
1
/
2
lbs.
Shipping
48 lbs.
* For purposes of input adjustment
Note:
Use only original replacement parts. This will protect your warranty coverage
for parts replaced under warranty.
Parts Under Warranty
Contact authorized dealers of this product. If they can’t supply original replacement
part(s) call DESA International’s Technical Service Department at 1-800-323-5190
for referral information.
When calling DESA International, have ready
• your name
• your address
• model number of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the defective part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product or Parts Central (see page 33). If they
can’t supply original replacement part(s) call DESA International’s Parts Depart-
ment at 1-800-972-7879 for referral information.
When calling DESA International, have ready
• model number of your fireplace
• the replacement part number
When gas pressure is too low
• pilot will not stay lit
• burner will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply may be low
When gas quality is bad
• pilot will not stay lit
• burner will produce flames and soot
• fireplace will backfire when lit
You may feel your gas pressure is too low or gas quality is bad. If so, contact your
local propane/LP gas supplier.
