
62
Symptom
Cause
Countermeasure
Page
Files stored on a
computer cannot
be played.
•
Files are stored in a non-
compatible format.
•
You are attempting to play a file
that is copyright protected.
•
Set and computer are connected
by USB cable.
•
Record in a compatible format.
•
Files that are copyright protected
cannot be played on this set.
•
The set’s USB port cannot
be used for connection to a
computer.
–
Server is not
found, or it is
not possible to
connect to the
server.
•
The computer’s or router’s
firewall is activated.
•
Computer’s power is not turned
on.
•
Server is not running.
•
Set’s IP address is wrong.
•
Check the computer’s or router’s
firewall settings.
•
Turn on the power.
•
Launch the server.
•
Check the set’s IP address.
–
–
–
Cannot connect
to favorite radio
stations.
•
Radio station is not currently
broadcasting.
•
Radio station is not currently in
service.
•
Wait a while before trying again.
•
It is not possible to connect to
radio stations that are no longer
in service.
–
–
For some
radio stations,
“Server Full”
or “Connection
Down” is
displayed and
station cannot be
connected to.
•
Station is congested or not
currently broadcasting.
•
Wait a while before trying again.
–
Sound is broken
during playback.
•
Network’s signal transfer speed
is slow or communications lines
or radio station is congested.
•
This is not a malfunction. When
playing broadcast data with a
high bit rate, the sound may
be broken, depending on the
communications conditions.
–
Sound quality is
poor or played
sound is noisy.
•
File being played has a low bit
rate.
•
This is not a malfunction.
–
G
Internet radio/Music server/iPod/USB memory device
H
Symptom
Cause
Countermeasure
Page
When a USB
memory device
is connected,
“USB” is not
displayed.
•
The set cannot recognize a USB
memory device.
•
A USB memory device not
conforming to mass storage
class or MTP standards is
connected.
•
A USB memory device that
the set cannot recognize is
connected.
•
USB memory device is
connected via USB hub.
•
Check the connection.
•
Connect a USB memory device
conforming to mass storage
class or MTP standards.
•
This is not a malfunction. DENON
does not guarantee that all USB
memory devices will operate or
receive power.
•
Connect the USB memory
device directly to the USB port.
–
–
–
iPod cannot be
played.
•
The input source is set to
something other than “iPod”.
•
Cable is not properly connected.
•
Switch the input source to
“iPod”.
•
Reconnect.
Files on a USB
memory device
cannot be played.
•
USB memory device is in a
format other than FAT16 or
FAT32.
•
USB memory device is divided
into multiple partitions.
•
Files are stored in a non-
compatible format.
•
You are attempting to play a file
that is copyright protected.
•
Set the format to FAT16 or
FAT32. For details, refer to the
USB memory device’s operating
instructions.
•
When divided into multiple
partitions, only files stored in the
top partition can be played.
•
Record the files in a compatible
format.
•
Files that are copyright protected
cannot be played on this set.
–
–
Internet radio
cannot be played.
•
Ethernet cable is not properly
connected or network is
disconnected.
•
Program is being broadcast in
non-compatible format.
•
The computer’s or router’s
firewall is activated.
•
Radio station is not currently
broadcasting.
•
IP address is wrong.
•
Check the connection status.
•
Only Internet radio programs in
MP3 and WMA can be played on
this set.
•
Check the computer’s or router’s
firewall settings.
•
Choose a radio station that is
currently broadcasting.
•
Check the set’s IP address.
–
Pr
epar
ations
Oper
ations
Inf
or
mation
Inf
or
mation
v
See overleaf