The device cannot be charged
The headphones cannot be charged.
0
Check whether the power plug is correctly inserted into the power outlet. (
0
Make sure the supplied USB cable is inserted correctly into the headphones. (
0
If the headphones are connected to the computer via the USB port, check that the computer is powered on.
No sound comes out
No sound comes out.
0
Make sure the connected device is on.
0
Adjust the volume of the connected device to a suitable level.
0
Make sure the included audio cable is properly connected. (
Sound is distorted, noisy, or cuts in and out
Sound is distorted, noisy, or cuts in and out.
0
Adjust the volume of the connected device to a suitable level.
15